The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

IBM's Arin Bhowmick on designing ethical AI

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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Building Trust in Design Processes

Designers have to think in tes of building trust. Users need to decide, hif the inside that's provided by the a i is accurate. So how do we make that clear and transperrent to users? "We got to figured out if the cost of building the a i use case is actually worte the benefit"

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