Scolding didn't stop the nonverbals

Conflict on teams is a good thing. Really! Well, it's good if it’s healthy.

This month, two techniques to help team members engage in healthy conflict: arguing about what's best for the business and turning hostile non-verbals into dialogue.

Related episodes to help with these skills are:
Disagree Agreeably
Facilitating Open Dialogue
Getting Agreement
Holding People Accountable
Leadership and Listening
Resolving Conflict