Top Operator Traits

Scott Oaks didn't plan on franchising. He got downsized at 28, put his resume on Monster.com, and a franchise VP found him. Twenty-two years later he leads growth for Comfort Keepers, one of the largest senior care brands in the country.

In this conversation Scott breaks down what he's learned from helping hundreds of people buy franchises what makes great operators, the red flags he watches for, why senior care is one of the most recession-resistant businesses out there, and the one question he says every buyer should ask before signing anything.