Change Management

Wei: I knew that we had arrived when a former marine who was now a civil servant, told his bosses he'd taken the afternoon off to go sledding with his son. He's like, ma'am, i'm taking my predictable time off myto to go sledging with my son this afternoon,. and i see you later. And it also goes to show just that culture where people feel more comfortable expressing themselves more is more resilient in the face of difficult conversations. We did these sort of spot surveys where t five minutes vey the organization down at the lowest levels to say, what's happening in your office? You know, have you heard about predictable time off? Is