#8: Canlis—Secrets of Insanely Good Customer Service
The StoryBrand Podcast
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Exceptional Customer Service at Canlis
This chapter discusses the exceptional customer service provided by Canlis restaurant, emphasizing the importance of every reservation and personalizing each customer's experience. It highlights the story of the speakers' memorable visit to Canlis during their mother's illness and the restaurant's commitment to making it a beautiful time. The chapter also explores the tradition of remembering each customer's car by a retired valet parking employee with a photographic memory.
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Transcript
