The Business of Healthcare, Episode 112: Consumerizing Healthcare — The CRM Revolution
The Business of Healthcare Podcast
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Transforming Healthcare with Salesforce Technology
Exploring the integration of Salesforce technology in healthcare, this chapter delves into consumer expectations, emerging delivery models, and the impact of AI in the industry. Emphasizing the need for a customer-centric approach, the speakers highlight the importance of building trusted relationships and addressing industry inefficiencies.
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