#49 - Innovating public transport with Lotta Julkunen
Service Design Podcast
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Introduction
Lota Yolkanan is a design director and partner at Helen, a strategic service design agency based in Helsinki and London. She's leading projects and people, developing Helen's design approach to incorporate the best of design, business and data. Since 2017, she's also been a key player in developing Helen's unique AI enhanced software tools. And we just learned a scoop as a kid she performed in an opera for the Japanese Emperor.
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Transcript
