Companies and Consumers Show Their True Colors During the Crisis
After Hours
00:00
The Federal Reserve and Consumer Credit Crisis
Banks have really lost the kind of front line contact with customers. We're in a situation where we rely on them to do so much in the economy, and yet we know that they are more and more not the main line touch with consumers. It doesn't surprise me that the banks have proven themselves to be remarkably clumsy at this. And it's illuminated the cracks in how we create different business segments.
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Transcript
