The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

IBM's Arin Bhowmick on designing ethical AI

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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Designing for a I?

Good design and good ex useer expedin an supply regardless of technology medium. You've got to start with the customer experience and wak backwards to technology. A i ads an aspect of sort of relationship building and colaboration that we haven't had before, so that's very specific.

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