Scaling People

Scaling People is a detailed roadmap for company builders to put the right operating systems and structures in place to scale their companies sustainably.

The book provides tactical guidance on crafting foundational documents, strategic and financial planning, hiring and team development, and feedback and performance mechanisms.

It includes dozens of pages of worksheets, templates, exercises, and example documents to help create scalable operating systems and lightweight processes.

Drawing on nearly two decades of experience as a Google and Stripe executive, Claire Hughes Johnson offers actionable insights and a human-centric approach to developing talent and building a sustainable, scalable company.