Successful Change Communication
How to Inform, Involve and Inspire Employees
Book •
Rachel Miller's forthcoming 'Successful Change Communication' focuses on how to inform, involve and inspire employees through organisational change, drawing on numerous real-world examples and practitioner stories.
The book compiles models, messaging approaches, measurement techniques and common mistakes to create a usable playbook for change communicators.
Miller emphasises moving beyond one-way information to involving employees and finding ways to inspire during difficult transitions.
The work aims to surface both successes and failures to help communicators learn practical, repeatable approaches.
Published by Kogan Page and scheduled for April 2026, it is targeted at internal communicators, change professionals and leaders.
The book compiles models, messaging approaches, measurement techniques and common mistakes to create a usable playbook for change communicators.
Miller emphasises moving beyond one-way information to involving employees and finding ways to inspire during difficult transitions.
The work aims to surface both successes and failures to help communicators learn practical, repeatable approaches.
Published by Kogan Page and scheduled for April 2026, it is targeted at internal communicators, change professionals and leaders.
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as her forthcoming book about informing, involving and inspiring employees during change.


Rachel Miller

#164 The evolution of internal communication (ft. Rachel Miller)




