#14641
Mentioned in 4 episodes

BIFF at Work

Book • 2020

Mentioned by

Mentioned in 4 episodes

Mentioned by
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Megan Hunter
as a resource published in 2021, offering examples for handling high conflict situations in various workplaces.
12 snips
HCPs in the Workplace & Using BIFF at Work
Mentioned as one of the books from the Biff series by
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Bill Eddy
, tailored for the workplace.
Dealing with Drama: Histrionic High Conflict People
Mentioned by
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Megan Hunter
as the basis for the upcoming episode on written communications.
When a High Conflict Decision-Maker Uses BIFF & EAR on You
Mentioned by
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Bill Eddy
among workplace-focused books offering communication tools for difficult situations.
Solutions for High Conflict at Work with Guest Cherolyn Knapp
Mentioned by
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Megan Hunter
as a recommended resource and linked in the episode show notes.
High Conflict Behavior at Work with Michael Lomax
Mentioned by
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Megan Hunter
as books written by
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Bill Eddy
on conflict communication.
REBROADCAST: Using BIFF Responses
Mentioned by
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Megan Hunter
as a recommended resource on using BIFF responses at work.
High Conflict Behavior at Work Part 2 with Michael Lomax
Mentioned by
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Bill Eddy
as a resource for coaching someone to improve their email communication skills.
Worth Repeating: Turning Down High Conflict at Work with Cherolyn Knapp

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