The Digital Patient

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Sara Helvey, MD, MBA, MPH, Chief Clinical Information Officer at Care New England, about "What a Startup Failure Taught Her About Vendor Selection, Why AI Clinical Decision Support Keeps Backfiring, What Comes After Ambient Documentation, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Vinh Nguyen, Chief Medical Information Officer at MemorialCare, about "Why Ambient AI Is Only a Fraction of the Burnout Solution, The Hidden In-Basket Problem Nobody Is Talking About, Why Clinicians Don’t Trust AI Agents Yet, and more..."

Dr. John Hanna, CMIO at ECU Health and physician-informaticist who runs hands-on AI workshops, discusses what clinicians build with no-code AI tools. He talks about clinician-built agents, real-world AI governance pitfalls, personalized EHRs versus standardization, monitoring AI performance in practice, and practical lessons from sepsis model deployments.

Dr. Maruf Haider, ACMIO and internist-turned-informatics leader focused on digital patient engagement and safe AI in healthcare. He discusses why clinicians ignore clinical decision alerts, how to make virtual and between-visit care stick, and where AI can be predictably safe. He also covers cultural signals that predict rollout success and the hidden harms of AI-generated documentation.

In this special duo episode, Alan Sardana sits down with SeamlessMD Co-founder and CEO Joshua Liu, MD, to unpack the biggest ideas from the Nabla Accelerate AI Executive Summit. Josh shares what he heard behind closed doors from CMIOs, CIOs, and digital health leaders—from why AI scribes unlocked AI adoption, to what comes next in healthcare automation, trust, and ROI. They explore where today’s AI may fall short, drawing inspiration from Yann LeCun's keynote ideas around World Models, how transparency matters more than “AI-first” branding, and why humility and execution—not hype—ultimately determine which AI solutions succeed in healthcare.

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Bob Jarve, MD, MBA, MSc, FAAP, FACP, Associate Chief Medical Information Officer of Population Health at Corewell Health, about "How Ambient AI Solves Burnout but Breaks Discrete Data Capture, Why Most Vendor Failures Happen Before Contract Signing, How LLMs Supercharge SDoH Initiatives, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Bryon Frost, CMIO at McLeod Health, about "Patient Visits of the Future with Patient-Clinician-AI Collaboration, Adaptive vs. Technical Informatics Challenges, the Move to Patient-First Precision Care, and more..."

Dr. Nicholas Gavin, Chief Clinical Innovation Officer at Mount Sinai, and Dr. Girish Nadkarni, Chairman of AI and Human Health, delve into transforming predictive AI into practical clinical actions. They discuss the importance of a clear 'why' for innovation adoption and the challenges of pilot projects, advocating for a scale-first approach. The duo also explores asynchronous care models that enhance patient access, alongside the need for robust AI governance and equitable deployment. Their insights on workflow redesign and human-AI collaboration promise to reshape digital healthcare.

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Ryan Mackey, CMIO at LifePoint Health, about "Operationalizing 5 AI Scribe Vendors Across a System, How to Enforce Quality Across a Fragmented, Multi-EHR Health System, Expanding AI Beyond Physicians, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Priti Patel, CMIO at John Muir Health, about "Phenotypes of Clinician AI Adopters, Demonstrating ROI Without Stifling Innovation, How to Make Governance an Enabler, Not a Brake, and more..."