Dental Practice Heroes

Dr. Paul Etchison
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Jul 28, 2025 • 25min

How to Get Your Team to Diagnose, Treat, and Communicate Consistently

Henry Ernst, owner of an 18-op dental practice in the Carolinas and a DPH coach, shares expert insights on achieving team alignment in dental practices. He emphasizes the significance of effective calibration meetings to set clear clinical standards and enhance communication. Learn how coaching can transform team engagement and why involving everyone in decision-making is vital for improving patient care. Henry also introduces innovative solutions like Socket Gel for better post-operative experiences, ensuring patients are well-informed and treated consistently.
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Jul 23, 2025 • 34min

AI Tools That Will Actually Help Your Practice w/ Dr. David Amador

Dr. David Amador, a tech-savvy dentist from Midtown, Florida, shares insights on leveraging AI to transform dental practices. He discusses tools like Overjet and Pearl AI for improving diagnostics and team training. Learn how AI can streamline operations, boost insurance claims, and enhance communication with patients. Amador emphasizes the importance of effective team dynamics and technology in achieving practice success. Discover strategies to increase case acceptance while making your practice more efficient and profitable!
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Jul 21, 2025 • 14min

Lazy and Loving It: My Secret to Practice Growth

Forget everything you think you know about discipline in dental practice. Success may actually stem from engagement and finding joy in your work. Personal stories illustrate the power of delegating tasks to enthusiastic team members. Discover how building a supportive leadership team can transform your practice management experience. Embrace passion over perfection for extraordinary growth!
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Jul 17, 2025 • 39min

Selling vs. Staying: The Eight-Figure Practice Decision

Your practice is thriving, so why not sell? DPH coach Dr. Steve Markowitz owns a six-practice dental group and seriously considered cashing out, but he realized he wasn't ready to let go.In this episode, he shares why he decided not to sell even after hitting his $10M revenue goal and what changed about his approach to ownership. You'll hear the changes that helped him become a better leader, shift out of burnout, and redefine his purpose. Learn why selling isn't always the best move!Topics discussed in this episode:Why Steve didn’t sell his practiceReevaluating the practice and his role as ownerThe new goal for his practiceChanges that leveled up his practiceWhat he does to grow as a leaderFree Webinar this wednesday on the Dental Practice Heroes App.  Download the App from the App store for free and register on the meetup's tab.  Don't be a silly goose....Download the Dental Practice Heroes App today and access all the free resources available to you. (Awesome Android ppl Click Here)Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
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Jul 15, 2025 • 11min

Stop Problem-Solving, Start Validating: A Gamechanger

Validation might be the most powerful leadership tool you're not using. This often-overlooked skill—distinct from praise, problem-solving, or agreement—has the remarkable ability to transform your dental practice from the inside out.When team members bring concerns or patients express frustration, our instinct as dentists and practice owners is to jump straight to solutions. But this approach misses a crucial step that neuroscience shows is essential for creating real change. Validation—the simple act of acknowledging someone's feelings by showing you understand their perspective—activates reward centers in the brain, creating psychological safety and opening people to feedback. at dentalpracticeheroes.com and transform your practice into one where systems actually get implemented, team members stay longer, and you can practice fewer days while making more. The most successful dental practices aren't built on clinical excellence alone—they're built on leadership that makes people feel seen, heard, and valued.Free Webinar this wednesday on the Dental Practice Heroes App.  Download the App from the App store for free and register on the meetup's tab.  Don't be a silly goose....Download the Dental Practice Heroes App today and access all the free resources available to you. (Awesome Android ppl Click Here)Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
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Jul 10, 2025 • 15min

How to Fix the 3 Biggest Ownership Stressors

Ever feel like your dental practice is an endless cycle of putting out fires, managing team drama, and squeezing in "just one more patient"? That overwhelming weight on your shoulders isn't just in your head—and you're definitely not alone in feeling it.Dr. Paul Etchison breaks down the three fundamental stressors that make practice ownership feel impossibly heavy: team management challenges, operational overwhelm, and the crushing clinical demands that keep you trapped chairside. But rather than offering quick fixes or motivational platitudes, he provides concrete, tested solutions that have transformed practices across the country.Free Webinar this wednesday on the Dental Practice Heroes App.  Download the App from the App store for free and register on the meetup's tab.  Don't be a silly goose....Download the Dental Practice Heroes App today and access all the free resources available to you. (Awesome Android ppl Click Here)Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
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Jul 8, 2025 • 39min

Playing The Dental Insurance Game: How To Slash Your Denial Rate

Claims keep getting denied? Here’s a hard truth: it’s probably your fault. But in this episode, Dr. Travis Campbell shares everything he's learned about how to master the insurance game, get your denial rate under 2% and stop wasting hours on appeals.His insights cover everything from the common reasons SRP claims get denied to the simple step that makes crown approvals almost automatic. We also talk about what insurance reviewers actually want to see in claims, how to avoid surprise patient bills, and what every out-of-network practice should have in their office.Topics discussed in this episode:Why practices are going out-of-networkThe biggest reason claims get deniedPerio protocols and insurance strategyHow to overcome the AI problem and get claims approvedTips for dealing with insurance reviewersThe foundational restoration codeHow to reduce crown denialsMetrics you should track in your officeHow to calculate better estimatesThe Dental Insurance Guy membershipFree Webinar this wednesday on the Dental Practice Heroes App.  Download the App from the App store for free and register on the meetup's tab.  Don't be a silly goose....Download the Dental Practice Heroes App today and access all the free resources available to you. (Awesome Android ppl Click Here)Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
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Jul 2, 2025 • 13min

Beyond Words: When Your Actions Contradict Your Values

Leadership's echo effect shapes dental practice culture far more than we realize. As practice owners, even when we're not actively leading, our behavior creates rippling effects that influence team dynamics long after we've left the building.True practice culture isn't what you declare in mission statements or team meetings—it's the accumulation of every feeling your team members have about working in your practice. These feelings develop through countless small interactions where your actual behaviors either reinforce or contradict your stated values. A deep sigh when interrupted, multitasking during conversations, or inconsistently holding people accountable all send powerful unspoken messages that can undermine everything you claim to stand for as a leader.Ready to create a practice that runs smoothly with less stress and higher profits? Consider joining our September mastermind where we'll help you build leadership skills and systems that create positive cultural echoes throughout your practice.Free Webinar this wednesday on the Dental Practice Heroes App.  Download the App from the App store for free and register on the meetup's tab.  Don't be a silly goose....Download the Dental Practice Heroes App today and access all the free resources available to you. (Awesome Android ppl Click Here)Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
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Jun 30, 2025 • 21min

How to Mentally Shut Off the Practice

You get it, you need to let go. But how do you actually step back, stop micromanaging and see what your team can really do?In this episode, we share actionable ways to reduce your workload, delegate the right tasks, and leave work stress at the office. Learn how you might be getting in your own way and why letting your practice fail is the first step to real growth!Topics discussed in this episode:Why letting go is so hard for practice ownersHow to manage the guilt of letting goExercises to redefine your role and delegate effectivelyWhy you should let your practice failBuilding your perfect work weekFree Webinar this wednesday on the Dental Practice Heroes App.  Download the App from the App store for free and register on the meetup's tab.  Don't be a silly goose....Download the Dental Practice Heroes App today and access all the free resources available to you. (Awesome Android ppl Click Here)Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
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Jun 25, 2025 • 10min

Why Patients Start Treatment But Never Finish: Understanding the Psychology of Momentum

Discover the psychological key that unlocks patient follow-through with the endowed progress effect—a powerful concept that transforms how dental professionals communicate about treatment plans. This game-changing approach doesn't require changing your fees, procedures, or recommendations—just the way you frame patient progress.Through a fascinating car wash punch card study, we explore why patients who feel they've already made progress are dramatically more likely to complete their treatment. Rather than overwhelming patients with everything that needs to be done, learn to recognize and celebrate the steps they've already taken. For new patients with extensive needs, acknowledge that simply coming in was "half the battle." For returning patients after a hiatus, reinforce that they're "the type of person who cares for their teeth" rather than making them feel they're starting over.Free Webinar this wednesday on the Dental Practice Heroes App.  Download the App from the App store for free and register on the meetup's tab.  Don't be a silly goose....Download the Dental Practice Heroes App today and access all the free resources available to you. (Awesome Android ppl Click Here)Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

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