

Dental Practice Heroes
Dr. Paul Etchison
Where dentists learn how to cut clinical days while increasing profits - without sacrificing patient care, cutting corners, or cranking volume. We teach you how to grow a scalable practice through communication, leadership, and effective management. Hosted by Dr. Paul Etchison, author of two books on dental practice management, dental coach, and owner of a $6M collections group practice in the south suburbs of Chicago, we provide actionable advice for practice owners who want to intentionally create more time to enjoy their families, wealth, and deep personal fulfillment. If you want to build a scalable practice framework that no longer stresses, drains, or relies on you for every little thing, we will teach you how and share stories of other dentists who have done it!
Episodes
Mentioned books

Sep 9, 2024 • 11min
Struggling with Difficult Conversations with Team Members
Can communication issues ruin your dental practice? Discover how mastering difficult conversations can transform your team dynamics and elevate your office culture. In this episode of Dental Practice Heroes, I share a powerful framework for addressing team problems head-on, featuring a real-life incident with a chronically late employee from my own practice. By understanding the motives, behavior, and impact behind team conflicts, you’ll learn the essential skills to address issues promptly and maintain a cohesive, high-performing team.Don't be a silly goose....Download the Dental Practice Heroes App today and access all the free resources available to you. (Awesome Android ppl Click Here)Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Sep 5, 2024 • 19min
Talking about Money and Mastering the AR
Unlock the secrets to achieving a near-perfect AR in your dental practice with insights from our expert guests, Dr. Steve Markowitz and Dr. Henry Ernst. Learn how to consistently track key metrics like AR days and aging claims to maintain a high collection rate. Our guests emphasize the importance of distinguishing between patient payments and insurance claims, and share actionable tips on collecting payments before procedures begin. With practical advice on training your front desk staff and the value of systematic processes, this episode is your ultimate guide to ensuring your practice gets paid for the services you provide.Don't be a silly goose....Download the Dental Practice Heroes App today and access all the free resources available to you. (Awesome Android ppl Click Here)Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Sep 2, 2024 • 37min
You CAN have an Associate with Dr. Ben Kacos
Thinking about expanding your dental practice by adding associates? Discover the crucial factors that determine the right timing and strategy to effectively integrate new team members with insights from Dr. Ben Kacos of Shreveport Dental Solutions. We uncover the common pitfalls practice owners face, whether it's bringing on associates too late due to trust issues or burnout, or too early in an attempt to scale prematurely. Learn how to read key indicators, such as the number of periodic exams per month, that signal when it's time to bring on an associate, and why avoiding a scarcity mindset is essential for balanced growth.JOIN US AT OUR RETREAT IN TENNESSEE IN APRIL CLICK HERE Don't be a silly goose....Download the Dental Practice Heroes App today and access all the free resources available to you. (Awesome Android ppl Click Here)Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Aug 29, 2024 • 21min
How to Stop doing Procedures you Hate
No more class II's! Ever wondered how to pivot from general dentistry to becoming a specialized provider in your practice? Join us on this episode of Dental Practice Heroes as Dr. Paul Etchison chats with Dr. Dan Briskie and Dr. Taher Dhoon from the Colorado Surgical Institute. We share our personal journeys and insights on transitioning from routine procedures like Class II fillings to focusing on more complex and fulfilling work, such as orthodontics and veneers. Dr. Dune reveals his fascinating path from corporate dentistry to owning his practice, highlighting the significance of continuous education and the integration of specialized services like single implants and full arch surgeries. We also discuss strategies for maintaining patient trust and ensuring smooth team dynamics during this transformative journey.Don't be a silly goose....Download the Dental Practice Heroes App today and access all the free resources available to you. (Awesome Android ppl Click Here)Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Aug 26, 2024 • 22min
Training your Team to Close More Cases
What if your entire dental team could be your secret weapon to boost case acceptance and patient care? We share why every team member's belief in the value of dental treatments is crucial and how understanding the risks of untreated cavities can turn every patient interaction into an opportunity for improved health outcomes. Gain practical insights on structuring your meetings to maximize productivity and impact, ensuring every staff member grasps their vital role in patient care.EPISODE BONUS: Download the PPT and Verbiage Document HereDon't be a silly goose....Download the Dental Practice Heroes App today and access all the free resources available to you. (Awesome Android ppl Click Here)Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Aug 22, 2024 • 13min
Underperformance from your Team
Can keeping an underperforming employee really harm your dental practice more than having an empty seat? Join me, Paul Etchison, as we confront this critical question in today's episode. We’ll draw parallels to a rowing team to discuss the tough decisions you face when dealing with underperforming staff. Explore the immediate and long-term impacts on team morale and performance, the importance of understanding the risks involved, and the significance of transparent communication. Learn how to give employees a fair chance to improve by addressing the root causes of their underperformance, whether it’s timeliness, training, or personality issues. Arm yourself with the knowledge to make well-informed decisions that balance short-term staffing needs with maintaining high standards and fostering a positive team culture..Don't be a silly goose....Download the Dental Practice Heroes App today and access all the free resources available to you. (Awesome Android ppl Click Here)Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Aug 19, 2024 • 37min
How to Grow your Hygiene Production in this Market Rachel Wall
Discover the secrets to creating a thriving dental hygiene department with Rachel Wall, founder and CEO of Inspired Hygiene. Learn how to attract and retain skilled hygienists, boost departmental productivity, and enhance patient care and profitability. We tackle the pressing issue of hygienist shortages and the shift towards flexible roles, offering strategies to make your practice an attractive workplace. Rachel's insights on continuous recruitment and investing in team education will transform your approach to managing staffing changes.check out Rachel's Programs at www.inspiredhygiene.comJOIN US AT OUR RETREAT IN TENNESSEE IN APRIL CLICK HERE Don't be a silly goose....Download the Dental Practice Heroes App today and access all the free resources available to you. (Awesome Android ppl Click Here)Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Aug 15, 2024 • 17min
Boosting Case Acceptance and Trust in Your Practice
Unlock the secrets to boosting your dental practice's case acceptance with expert insights from Dr. Henry Ernst and Dr. Steven Markowitz. Discover how even the smallest improvements in this area can have profound effects on both your financial success and the quality of patient care. This episode of Dental Practice Heroes is packed with practical tips, including creating a warm office atmosphere and mastering patient conversations to ensure prompt, effective treatment. We delve into the importance of refining treatment planning data and patient interactions to elevate acceptance rates and overall practice health.day!Don't be a silly goose....Download the Dental Practice Heroes App today and access all the free resources available to you. (Awesome Android ppl Click Here)Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Aug 12, 2024 • 14min
How to get your Supply Cost under 5%
What if you could slash your dental practice's supply budget to under 5% of collections without compromising quality? This episode unpacks essential strategies to help you achieve this goal. We discuss how increasing production and collections, rather than just cutting expenses, can effectively lower your overhead. We explore six key reasons why supply budgets often exceed targets and provide actionable steps to address them. From accurate expense categorization to centralizing supply orders and educating your team on cost-saving measures, we cover the ground comprehensively. Don't be a silly goose....Download the Dental Practice Heroes App today and access all the free resources available to you. (Awesome Android ppl Click Here)Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Aug 7, 2024 • 23min
How to use Confidence for More YES's with Colorado Surgical Institute
Can you really afford to wait to implement new clinical skills? Discover how immediate action can skyrocket your confidence in dental practice! In this episode of Dental Practice Heroes, we break down the barriers to achieving both external and internal confidence essential for providing exceptional patient care. Learn from our personal experiences and observations with associates and students, and uncover effective strategies for practicing new skills, like partnering with local specialists or mentors. We guarantee by the end of this episode, you’ll have actionable insights to overcome those initial hurdles and boost your clinical prowess.Mention DPH and get 10% off of courses at www.ColoradoSurgicalInstitute.comDon't be a silly goose....Download the Dental Practice Heroes App today and access all the free resources available to you. (Awesome Android ppl Click Here)Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.


