The Free Toaster

Carlos and Nick sit down with John Doppke, VP at Upgrade, to unpack Boost Money — a four-in-one financial account combining a checking account, secured credit-building card, high-yield savings, and interest-free cash advances.   John explains the product's free and premium ($9.99/month) tiers, the rationale behind launching Boost Money as a standalone brand with its own app and microsite, and how cash flow underwriting powers the Boost Cash advance product.   The conversation also covers the regulatory complexity of structuring cash advances as loans, the surprisingly broad income profile of Boost Money's target customer, and John's experience building alongside founder Renaud Laplanche from Lending Club to Upgrade. *****   Sign up for The Free Toaster Newsletter (www.thefreetoaster.com) to get our curated news at the intersection of consumer lending & marketing, published every Wednesday. And then come here on Fridays to get our hot takes on a select story (or two) from that edition.    ***** To support The Free Toaster Podcast, please visit our sponsors: A word from our sponsor, Fintel Connect Drive thousands of new accounts and billions in deposits with the only partner marketing solution built for fintech and banking – your all-in-one affiliate platform, partner network, agency, and marketing compliance engine. https://partner.fintelconnect.com/get-to-know-fintel-connect?utm_campaign=13897733-2025%20Partners&utm_source=The%20Free%20Toaster&utm_medium=podcast   A word from our sponsor, Bulldog Media Group: Bulldog Media Group is a leading performance marketing company that specializes in online customer acquisition for clients in the financial services industry. Since 2000, they have focused on financial services digital marketing as their core niche.  https://www.bulldogmediagroup.com/   A word from our sponsor, Spinwheel:   Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo! https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=mar     A word from our sponsor, New Market Growth:   New Market Growth helps fintech consumer lenders generate explosive growth on affiliate marketing channels like Credit Karma, Experian Marketplace, LendingTree, and others. Affiliate marketing involves marketing & credit risk expertise, and NMG's founders bring this with 21+ years of lending experience and 8+ years experience as executive affiliate operators. If you'd like help planning or implementing your affiliate marketing strategy, email us at carlos@newmarketgrowth.com

Carlos Caro chats with Rakesh Patel, the Executive Vice President of the Experian Marketplace. For those of you not familiar with the Experian Marketplace, it got started in 2017 and it's quietly become one of the largest consumer marketplaces in the world for credit cards, personal loans, and auto insurance.    In today's episode we'll cover: -Experian's vision to become a financial co-pilot for consumers -The scale of the marketplace -The Experian Activate targeting platform -How Experian innovates with lending partners -Rakesh's advice for lenders looking to scale   ***** To support The Free Toaster Podcast, please visit our sponsors:   A word from our sponsor, Spinwheel:   Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo! https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=feb   A word from our sponsor, Bulldog Media Group: Bulldog Media Group is a leading performance marketing company that specializes in online customer acquisition for clients in the financial services industry. Since 2000, they have focused on financial services digital marketing as their core niche.  https://www.bulldogmediagroup.com/   A word from our sponsor, Fintel Connect Drive thousands of new accounts and billions in deposits with the only partner marketing solution built for fintech and banking – your all-in-one affiliate platform, partner network, agency, and marketing compliance engine. https://partner.fintelconnect.com/get-to-know-fintel-connect?utm_campaign=13897733-2025%20Partners&utm_source=The%20Free%20Toaster&utm_medium=podcast   A word from our sponsor, New Market Growth:   New Market Growth helps fintech consumer lenders generate explosive growth on affiliate marketing channels like Credit Karma, Experian Marketplace, LendingTree, and others. Affiliate marketing involves marketing & credit risk expertise, and NMG's founders bring this with 21+ years of lending experience and 8+ years experience as executive affiliate operators. If you'd like help planning or implementing your affiliate marketing strategy, email us at carlos@newmarketgrowth.com

Carlos sits down with Dennis Fish and John Minalga of the ICS Corporation following a roundtable dinner with 16 consumer lending executives in New York City to talk about one of the most misunderstood channels in financial services: direct mail. We discussed:   Busting the "Direct Mail is Dead" Myth Direct mail accounts for roughly 40% of new accounts for many lenders. Dennis pushes back on the idea that FinTech companies should default to digital-only and shares a story from a lending conference that proves the point perfectly. Cutting Through The Clutter John argues that direct mail offers something digital can't: uncontested attention. A physical pre-approval offer carries implicit credibility and builds trust. That trust is fragile though. One misleading offer or buried fee and it's gone. Attribution DM chronically gets underfunded because digital teams harvest leads that direct mail planted. John's fix: design clean holdout tests (mailed vs. not mailed) to measure true incrementality rather than chasing perfect last-touch attribution. Dennis adds that the best marketers measure channel mix holistically. Rising waters raise all ships. USPS Discount Programs Worth Knowing Dennis breaks down postage discounts available in 2026 that most mailers aren't fully utilizing, including tactile/sensory enhancements, QR code integration, Informed Delivery, sustainability, and growth incentive programs. Stacked together, mailers can recover around 7% of postage costs, with growth incentives returning up to 30% of increased spend.   Find Dennis and John on LinkedIn https://www.linkedin.com/in/dennisfish/ https://www.linkedin.com/in/johnminalga/  

Carlos and Nick sit with Kelvin Chen, Head of Policy at the Consumer Bankers Association. We discuss Kelvin's recent post on LinkedIn that challenges a commonly cited fact in the media that credit card balances are at record highs. Kelvin's LinkedIn post below: "Is the consumer in trouble, or is the math just misleading? 🤔 Multiple times a day, we hear affordability stories about consumers struggling with "record-high" credit card debt ($1.28 trillion). But that math is missing two massive variables: 💳 39 million more cardholders since 2017. 📈 A 40% increase in the cost of goods since 2014 ($1.00 then = $1.40 today). Once you adjust for inflation and a larger cardholder base, the real per-cardholder balance has actually stayed flat—and even dipped by about $75—over the last decade. At CBA, we believe serious debate requires starting from the same facts. That’s why we’ve published this analysis using public data—with the methodology open and the math checkable by anyone. Skeptical of research from a trade association? Good. That skepticism is why we’ve published every assumption. Read more here: https://consumerbankers.com/blog/facts-matter-once-adjusted-for-inflation-consumers-credit-card-balances-have-remained-largely-flat-for-a-decade/ "   *****   Sign up for The Free Toaster Newsletter (www.thefreetoaster.com) to get our curated news at the intersection of consumer lending & marketing, published every Wednesday. And then come here on Fridays to get our hot takes on a select story (or two) from that edition.    ***** To support The Free Toaster Podcast, please visit our sponsors:   A word from our sponsor, Bulldog Media Group: Bulldog Media Group is a leading performance marketing company that specializes in online customer acquisition for clients in the financial services industry. Since 2000, they have focused on financial services digital marketing as their core niche.  https://www.bulldogmediagroup.com/   A word from our sponsor, Spinwheel:   Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo! https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=feb   A word from our sponsor, Fintel Connect Drive thousands of new accounts and billions in deposits with the only partner marketing solution built for fintech and banking – your all-in-one affiliate platform, partner network, agency, and marketing compliance engine. https://partner.fintelconnect.com/get-to-know-fintel-connect?utm_campaign=13897733-2025%20Partners&utm_source=The%20Free%20Toaster&utm_medium=podcast   A word from our sponsor, New Market Growth:   New Market Growth helps fintech consumer lenders generate explosive growth on affiliate marketing channels like Credit Karma, Experian Marketplace, LendingTree, and others. Affiliate marketing involves marketing & credit risk expertise, and NMG's founders bring this with 21+ years of lending experience and 8+ years experience as executive affiliate operators. If you'd like help planning or implementing your affiliate marketing strategy, email us at carlos@newmarketgrowth.com

[Show notes reposted below from the LendAPI Podcast]   The Free Toaster Podcast is sponsored by: -Fintel Connect -Spinwheel -Bulldog Media Group ***** LendAPI Partner Podcast with Carlos Caro, Managing Partner & Founder of New Market Growth Guest: Carlos Caro   Host: Timothy Li   In this episode of the LendAPI Partner Podcast, host Timothy Li, Founder & CEO of LendAPI, sits down with Carlos Caro, Founder of New Market Growth, to discuss the complex and rapidly evolving landscape of consumer lending. Carlos shares his deep industry expertise, detailing how lenders can successfully navigate the challenges of listing on popular affiliate platforms, the critical importance of balancing lead quality with volume, and the significance of building a strong professional network. What You’ll Learn: The real challenge of getting listed on major platforms like LendingTree or Credit Karma, and why Carlos often has to turn down 85% of lenders who approach him for placement. Why striking a balance between acquiring a high volume of leads and ensuring those leads are of top quality is essential, especially as platforms prioritize customer welfare and competitive rates. The importance of "Market Fit" and understanding the specific requirements of each platform, tailoring your offerings to match traditional products like mortgages or personal loans. How embracing innovation—such as leveraging blockchain technology for new, high-reward credit cards—can help differentiate your products in a crowded market. Actionable strategies for success, including focusing on customer needs, attending industry events, collaborating with other businesses, and staying ahead of market trends and regulatory shifts. About New Market Growth New Market Growth is a specialized consulting firm that helps lenders connect with powerful affiliate marketing channels to drive customer acquisition. Founded by Carlos Caro, who brings a rich background in lending and marketing from his time working with major financial institutions, the firm assists lenders in navigating the highly competitive consumer finance space. They focus on bridging the gap between innovative lending products and key acquisition platforms, ensuring lenders can effectively reach and serve their target markets.

REPOSTED FROM FINTECH TAKES. Alex's show notes below. I hope you enjoy!  -Carlos ***** Welcome back to Fintech Takes. I'm Alex Johnson, joined again by Carlos Caro (author of the Free Toaster newsletter and host of the Free Toaster podcast) to continue the conversation we started on Carlos’s podcast about MrBeast's acquisition of Step and what it means for the fintech ecosystem. This episode picks up where we left off, by looking to the past.  If you think you’ve found a new idea in financial services, you probably just haven’t done enough research yet. Celebrity fintech, especially fintech built for underserved consumers, is no exception.  In this Part 2 episode, Carlos and I explore three celebrity-backed fintech products from the 2010s era that failed in ways worth understanding for the present: The Kardashian Kard, Justin Bieber's BillMyParents prepaid card, and The Approved Card from Suze Orman. Across all three, similar questions keep popping up:  What happens when a celebrity brand collides with the realities of financial services economics?  How far can a celebrity brand take a product if the product itself doesn’t make sense for consumers?  How much does product-market fit matter if the fee structure feels exploitative?  And what can MrBeast learn from the celebrities who tried this before? Tune in for a tour through recent fintech history as we dust off a few forgotten celebrity card experiments from the sands of time, and wonder whether a celebrity brand can succeed in financial services without repeating the same mistakes. This episode is brought to you by Plaid.  Most lenders see the value of cash flow data. The hard part is getting started—and knowing what to do with it once you have it. Plaid makes it easy to access real-time cash flow and behavioral insights in seconds, through a familiar experience borrowers already trust. No heavy lift. No added friction. Learn more at www.plaid.com/ftt Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Carlos Caro: LinkedIn: https://www.linkedin.com/in/the-carlos-caro/ Follow Alex Johnson:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson X: https://www.twitter.com/AlexH_Johnson

Tim Li, CEO of LendAPI, joins Carlos live in the DC studio for a wide-ranging conversation on how LendAPI is quietly becoming the infrastructure layer for modern lending. What We Cover: In-Store Buy Now, Pay Later Most BNPL players are built for online checkout — but 87% of commerce still happens in physical stores. Tim explains how LendAPI landed a major retailer (Sunglass brand Salmoiraghi & Viganò / Sunglass Hut adjacent) as a client looking to build a fully branded, in-store financing experience — complete with loyalty programs, insurance products, and subscription-style payment plans. The key insight: major BNPL players optimize for the transaction, not the shopping experience. Becoming Your Own Lender Tim breaks down how any merchant — from guitar shops to wellness centers — can self-finance customers using LendAPI's platform. High-margin businesses in particular can absorb default risk while collecting a down payment and building customer loyalty. Indirect Auto Lending LendAPI recently certified on RouteOne and DealerTrack, the two dominant auto dealer POS systems. Tim explains why credit unions are ready to ditch legacy LOS providers and what LendAPI offers that incumbents simply can't — speed, flexibility, and zero change-order fees. Building Through Content Tim shares his unfiltered content strategy: no ghostwriters, no AI tools — just 3,000-word blog posts written in 45 minutes at Starbucks on Saturday mornings. Two years in, LendAPI gets 3-4K website visits per day and runs entirely on inbound leads with no sales team. Find Tim Li: LendAPI.com   ***** A word from our sponsor, Spinwheel:   Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo! https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=mar   A word from our sponsor, Fintel Connect Drive thousands of new accounts and billions in deposits with the only partner marketing solution built for fintech and banking – your all-in-one affiliate platform, partner network, agency, and marketing compliance engine. https://partner.fintelconnect.com/get-to-know-fintel-connect?utm_campaign=13897733-2025%20Partners&utm_source=The%20Free%20Toaster&utm_medium=podcast     A word from our sponsor, Bulldog Media Group: Bulldog Media Group is a leading performance marketing company that specializes in online customer acquisition for clients in the financial services industry. Since 2000, they have focused on financial services digital marketing as their core niche.  https://www.bulldogmediagroup.com/ To support The Free Toaster Podcast, please visit our sponsors:     A word from our sponsor, New Market Growth:   New Market Growth helps fintech consumer lenders generate explosive growth on affiliate marketing channels like Credit Karma, Experian Marketplace, LendingTree, and others. Affiliate marketing involves marketing & credit risk expertise, and NMG's founders bring this with 21+ years of lending experience and 8+ years experience as executive affiliate operators. If you'd like help planning or implementing your affiliate marketing strategy, email us at carlos@newmarketgrowth.com

Carlos and Nick discuss Dave's record-breaking Q4 2025 Earnings Report. They also discuss Dave's rise to $4B valuation, drop down to a $50MM valuation, and pop back to $2.85B. Additionally, we break down their customer acquisition strategy and ask questions regarding their long-term viability given the DOJ case out there. They expand on the Free Toaster article recently published here: https://www.thefreetoaster.com/p/how-dave-scaled-to-1637m-in-q4-revenue   Dave's Meta Ads library Carlos referenced is here: https://www.facebook.com/ads/library/?active_status=all&ad_type=credit_ads&country=US&is_targeted_country=false&media_type=all&search_type=page&sort_data[mode]=relevancy_monthly_grouped&sort_data[direction]=desc&view_all_page_id=1719276031734555   *****   Sign up for The Free Toaster Newsletter (www.thefreetoaster.com) to get our curated news at the intersection of consumer lending & marketing, published every Wednesday. And then come here on Fridays to get our hot takes on a select story (or two) from that edition.    ***** A word from our sponsor, Spinwheel:   Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo! https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=feb   A word from our sponsor, Fintel Connect Drive thousands of new accounts and billions in deposits with the only partner marketing solution built for fintech and banking – your all-in-one affiliate platform, partner network, agency, and marketing compliance engine. https://partner.fintelconnect.com/get-to-know-fintel-connect?utm_campaign=13897733-2025%20Partners&utm_source=The%20Free%20Toaster&utm_medium=podcast     A word from our sponsor, Bulldog Media Group: Bulldog Media Group is a leading performance marketing company that specializes in online customer acquisition for clients in the financial services industry. Since 2000, they have focused on financial services digital marketing as their core niche.  https://www.bulldogmediagroup.com/ To support The Free Toaster Podcast, please visit our sponsors:     A word from our sponsor, New Market Growth:   New Market Growth helps fintech consumer lenders generate explosive growth on affiliate marketing channels like Credit Karma, Experian Marketplace, LendingTree, and others. Affiliate marketing involves marketing & credit risk expertise, and NMG's founders bring this with 21+ years of lending experience and 8+ years experience as executive affiliate operators. If you'd like help planning or implementing your affiliate marketing strategy, email us at carlos@newmarketgrowth.com

Carlos and Nick try to make sense of NerdWallet's recent earnings report. They expand on the article they recently published here: https://www.thefreetoaster.com/p/can-nerdwallet-outrun-the-ai-disruption   Note: Carlos misspoke early in the episode when he shared the topline revenue and growth numbers. The correct numbers are $225.4MM topline revenue and 23% YoY growth.   Sign up for The Free Toaster Newsletter (www.thefreetoaster.com) to get our curated news at the intersection of consumer lending & marketing, published every Wednesday. And then come here on Fridays to get our hot takes on a select story (or two) from that edition.    ***** A word from our sponsor, Fintel Connect Drive thousands of new accounts and billions in deposits with the only partner marketing solution built for fintech and banking – your all-in-one affiliate platform, partner network, agency, and marketing compliance engine. https://partner.fintelconnect.com/get-to-know-fintel-connect?utm_campaign=13897733-2025%20Partners&utm_source=The%20Free%20Toaster&utm_medium=podcast     A word from our sponsor, Bulldog Media Group: Bulldog Media Group is a leading performance marketing company that specializes in online customer acquisition for clients in the financial services industry. Since 2000, they have focused on financial services digital marketing as their core niche.  https://www.bulldogmediagroup.com/ To support The Free Toaster Podcast, please visit our sponsors: A word from our sponsor, Spinwheel:   Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo! https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=feb   A word from our sponsor, New Market Growth:   New Market Growth helps fintech consumer lenders generate explosive growth on affiliate marketing channels like Credit Karma, Experian Marketplace, LendingTree, and others. Affiliate marketing involves marketing & credit risk expertise, and NMG's founders bring this with 21+ years of lending experience and 8+ years experience as executive affiliate operators. If you'd like help planning or implementing your affiliate marketing strategy, email us at carlos@newmarketgrowth.com

Carlos and Nick discuss the implications of this week's headline story: Apple is now pushing the ability for Apple Pay users to pay with installments at the physical register, not just online and in apps. With iOS 26, installment options show up right inside the Apple Pay payment sheet when you tap to pay in store. What used to require opening a separate app or converting a purchase after the fact is now a one-tap decision at the moment of payment. Apple is not lending directly. Loans come from participating providers including Affirm, Klarna, Citi, and Synchrony. The feature is also rolling out internationally across Canada, the UK, France, Italy, Spain, Denmark, and Sweden.   Sign up for The Free Toaster Newsletter (www.thefreetoaster.com) to get our curated news at the intersection of consumer lending & marketing, published every Wednesday. And then come here on Fridays to get our hot takes on a select story (or two) from that edition.    ***** A word from our sponsor, Bulldog Media Group: Bulldog Media Group is a leading performance marketing company that specializes in online customer acquisition for clients in the financial services industry. Since 2000, they have focused on financial services digital marketing as their core niche.  https://www.bulldogmediagroup.com/ To support The Free Toaster Podcast, please visit our sponsors: A word from our sponsor, Spinwheel:   Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo! https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=feb A word from our sponsor, Fintel Connect Drive thousands of new accounts and billions in deposits with the only partner marketing solution built for fintech and banking – your all-in-one affiliate platform, partner network, agency, and marketing compliance engine. https://partner.fintelconnect.com/get-to-know-fintel-connect?utm_campaign=13897733-2025%20Partners&utm_source=The%20Free%20Toaster&utm_medium=podcast   A word from our sponsor, New Market Growth:   New Market Growth helps fintech consumer lenders generate explosive growth on affiliate marketing channels like Credit Karma, Experian Marketplace, LendingTree, and others. Affiliate marketing involves marketing & credit risk expertise, and NMG's founders bring this with 21+ years of lending experience and 8+ years experience as executive affiliate operators. If you'd like help planning or implementing your affiliate marketing strategy, email us at carlos@newmarketgrowth.com