The VIBE with Kelly Cardenas

On this episode I surprise Jen Horter by recording our phone call without her knowing because she is one of the most inspirational business owners I know!!! She shares with us how to thrive in down times! She can be found at bombshellhairsalon.com

The author of 24 books, Chip's newest book, "Inside Your Customer's Imagination: 5 Secrets to Creating Breakthrough Products, Services, and Solutions,” is due out in the fall of 2020. He is also of such bestsellers as "Kaleidoscope: Delivering Innovative Service That Sparkles,” "Sprinkles: Creating Awesome Experiences Through Innovative Service,” "The 9 1/2 Principles of Innovative Service,” "Take Their Breath Away" (with John Patterson), "Managers As Mentors: Building Partnerships for Learning" (with Marshall Goldsmith), “Customers as Partners,” "Managing Knock Your Socks Off Service" (with Ron Zemke), and “Magnetic Service” (with Bilijack Bell). He has served as keynote speaker, consultant, and trainer on innovative service to such major organizations as GE, Microsoft, Nationwide, Marriott, Lockheed-Martin, Cadillac, Ultimate Software, KeyBank, Ritz-Carlton Hotels, Caterpillar, Eli Lilly, Verizon, Best Buy, USAA, Hertz, Accenture, Home Depot, and Harley-Davidson. He is a keynote speaker on topics such as customer loyalty, partnering with customers, and creating innovative service experiences. Global Gurus has ranked him for the last six years in a row among the top three keynote speakers in the world on customer service, with two years in the top slot. He was a highly decorated infantry unit commander in Vietnam with the elite 82nd Airborne and served as a guerrilla tactics instructor at the U.S. Army Infantry School. His training programs have won awards including a Stevie Award in 2018. He has appeared live on CNBC, CNN, Fox Business Network, Bloomberg TV, NPR, ABC and his work has been featured in Fortune, Businessweek, Forbes, Wall Street Journal, USA Today, Inc. Magazine, Entrepreneur Magazine, Success Magazine, Real Leaders, CEO Magazine, and Fast Company.

On this episode I had the opportunity to be on a virtual summit with Rebecca McGuicken and share on a topic that all of us are going through! https://www.facebook.com/therebeccafaith/?ref=aymt_homepage_panel

*charles insists you know that he did not write this bio & rather dislikes bio’s in general. charles ressler began his career as a child actor in new york city. he is a graduate of the prestigious Professional Children’s School, studied acting at the T. Schreiber Studio and was the youngest person to ever be admitted into legendary actress Betty Buckley’s masterclass. he has studied voice with Don Lawrence, Mike Mitchell, Bob Marx, and Jimmy Lockett. in 2015 charles sold out the Smith Center for the Performing Arts (a 2000 seat concert hall) with his self-produced one-man-show, Brave. his performing career is juxtaposed by his work as a c-suite executive guiding the creative, marketing, and brand strategy of some of the worlds most recognizable brands. Bergdorf Goodman, ABC Carpet and Home, ABC Kitchen, ABCV, and Tony Hsieh’s Downtown Project are just a few of the iconic companies ressler has helped to shepherd. charles is the executive producer of critically acclaimed record Resonance, which features Grammy winners Freddy Cole, Phoebe Snow, Jack Antonoff, and Broadway star Joey Pero. in late 2013, after a series of tragedies, charles founded #dreamMaker. #dreamMaker is a growing movement that helps strangers across the world achieve their wildest aspirations without using money; only creativity ingenuity, hard work, and the fellowship of community may be employed. since it’s founding in 2013, #dreamMaker has helped countless people live the life of their dreams including helping a boy with a rare chronic illness see the northern lights, helping strangers write and publish children’s books, start business’, become on camera talent, even achieve historic landmark status. #dreamMaker has been featured in People Magazine, twice. charles conceived and oversaw the creation of the inaugural fine art program of the Life Is Beautiful Festival, and helped build the struggling First Friday Arts Festival from 1,200 to 30,000 attendees monthly. shortly thereafter, he was recognized with a Congressional Proclamation for the economic and artistic impact of his work. ressler has served as a ghostwriter for three prominent ceo’s, as a columnist for Jewcy Magazine, and a regular guest columnist and tv personality for Robin Leach. charles spent a year working closely with Kris and Kendall Jenner and was the mind behind the now infamous campaign launching Kendall as the face of Proactiv. He also has been described by Portia de Rossi as a “brilliant cmo” and helped her develop a social, marketing, and communications strategy for her company General Public. currently, ressler is developing three unscripted television concepts, working on a memoir, and helping strangers around the world live the life of their dreams

Golden West, hailing from Southern California, hot off last year’s Bonnaroo performance, isn’t planning on slowing down any time soon. Their recent release, The Fall, was added to Apple’s Hot 100 the day it came out. As writers, they continue to garner cuts in the USA, Canada, and Australia. Be on the look out for new music in 2021 with London based Audio Network. https://music.apple.com/us/album/the-fall/1539916470?i=1539916474

KRIS SORBIE Recognized as a world-renowned leader in cutting-edge hair color concepts – such as the ombré technique now worn by millions – as an expert in the field of long hair and up styling. Kris equips stylists with the mastery to grow professionally and to profit from their role behind the chair. Recognized as a world-renowned leader in cutting-edge hair color concepts – such as the ombrétechnique now worn by millions – as an expert in the field of long hair and up styling, she raised the bar in the art of finishing among the Redken Artist network. She is lead stylist on many shows for NY Fashion Week and is a regular guest speaker at TeenVogue Fashion University. Kris Sorbie is currently one of the Education Artistic Director at Redken and President of Kris Sorbie the brand. London born Kris has achieved international star status in the hairstyling industry. Her accolades include seven-time nominee and two-time winner of the prestigious (NAHA) Master Hairstylist of the Year; 2004 and 2005 Canadian International Hairstylist of the Year Awards; ABBIES Award for Best Salon Education Program and Best Educator of the Year; and Most Inspirational Educator of the Year at HairColor USA. In her role as Education Artistic Director, Kris has integrated her years of diverse experience as an art director, color consultant and video producer to bring innovative trends and fashion forward artistry to the forefront of the industry. She equips stylists with the mastery to grow professionally and to profit from their role behind the chair. Adam Broderick, the owner of Adam Broderick Salons says, “Kris continues to raise the bar for our stylists and the industry with a unique ability to demonstrate creative vision within an educational format.” In 2009, Kris Sorbie the brand was established where B-ING WHERE YOU WANT TO B’ ® DVD series was created followed in 2010 with Bespoke Color and Bespoke Long Hair Up Stylin’ hands-on programs which she offers around the country. In 2011, she produced the MembersOnly online program. “Stylists are always looking for easy access to information to help them stay on-trend all year long, says Sorbie. “MembersOnlyhelps stylists expand their brand to provide clients with exceptional service and to deliver bespoke, tailored looks.” Her goal is for each stylist to be able to earn a better living and live a better life. 2012 saw her launch her award winning TouchPro App to an amazing response from approx.10,000 hairstylists all over the globe. TouchPro is a unique interactive, learning tool which delivers daily tips on topics including business, motivation, color, finishing and styling. Members receive weekly inspirational images, monthly step-by-step color techniques and every four weeks, long hair up-styling step-by-step videos. She trains and mentors thousands of stylists around the world including Jasmine Gibbs who won the Texture category at the North American Hairstyling Awards (NAHA).

TREVOR HAWKINS is a Yoga therapist with a theory and system that will help you to be present in all that you do. His simple yet profound approach never allows you to focus on him as a person rather the lessons that you can learn through the situation! Trevor, although he shuns the title, is a true Master of his craft! This episode will help you to slow down and realize that presence in all things starts with your breath and once you realize that it will lead you down the road of the Right thing as opposed to the Easy one! You can connect with Trevor at breathcentricyoga.com

THOMAS CARDENAS- “POPS” as he is known by so many is one of the most encouraging lights that this world has ever experienced. Starting from humble beginnings and experiencing the top of his industry in safety from NASA to power plant construction all over the world, he has kept a simple approach in all of it.... FOCUS ON PEOPLE and everything else will fall in line. POPS’ wisdom transcends business, life and relationships, and anyone that has ever spent time with him walks away on fire! He is truly one of a kind and I am so honored to have him as my Dad and best friend!

Touching people hearts and souls has become my dream job. I never thought that a decision I made in beauty school would change my life. Meeting Paul Mitchell and John Paul DeJoira set not only my talent but my responsibility for the future. From education to shows events and connecting to hairdressers Distributors and future professionals is easy when you follow the systems. Traveling the globe has allowed me to learn in every language and every color. Today I pay it forward by being Vp of key customer relations for John Paul Mitchell Systems, making sure the future generations feel the love and success that has shaped my career. As a hairdresser at A Robert Cromeans Salon, I have the pleasure to give 5-star service service to clients and express the goals and limitations that they have and make them fall in love all over again with themselves. Inventing new ways to color/cut and style hair for this generation. Excited to share my journey with you, mostly to see you go further than you own mind can think about. Life is an ongoing process, don’t be afraid to change your lane at any time. Success awaits us all.

This episode is because of the graciousness of the Servant Leadership Institute Podcast. I had the honor of interviewing one of my literary heroes KEN BLANCHARD! Few people have influenced the day-to-day management of people and companies more than Ken Blanchard. A prominent, sought-after author, speaker, and business consultant, Dr. Blanchard is respected for his lifetime of groundbreaking research and thought leadership that has influenced the day-to-day management and leadership of people and companies throughout the world. With a passion to turn every leader into a servant leader, Ken Blanchard shares his insightful and powerful message with audiences around the world through speeches, consulting services, and bestselling books. When Ken speaks, he speaks from the heart with warmth and humor. No matter how large the audience, he is able to communicate with each person as if the two of them were alone and talking one on one. Ken is a sophisticated storyteller with a knack for making the seemingly complex easy to understand. Ken’s impact as an author is far reaching. His iconic 1982 classic, The One Minute Manager, coauthored with Spencer Johnson, has sold more than 13 million copies and remains on bestseller lists today. In the past three decades he has authored or coauthored 60 books whose combined sales total more than 21 million copies. His groundbreaking works—including Raving Fans, The Secret, and Leading at a Higher Level, to name just a few—have been translated into more than 42 languages. In 2005 Ken was inducted into Amazon’s Hall of Fame as one of the top 25 bestselling authors of all time. Dr. Ken Blanchard is the cofounder and Chief Spiritual Officer of The Ken Blanchard Companies, an international management training and consulting firm that he and his wife, Margie Blanchard, began in 1979 in San Diego, California. In addition to being a renowned speaker, author and consultant, Ken is a trustee emeritus of the Board of Trustees at his alma mater, Cornell University, and he also teaches students in the Master of Science in Executive Leadership Program at the University of San Diego. Born in New Jersey and raised in New York, Ken received his master’s degree from Colgate University and his bachelor’s and doctorate degrees from Cornell University.