Private Club Radio Show

Denny Corby
undefined
Jun 21, 2024 • 36min

359: UK & US Golf Club Experiences w/ Leighton Walker

Leighton Walker, GM of Cirencester Golf Club, compares UK & US golf clubs, discussing affordability versus premium service. He shares insights on career diversity in golf club management, highlighting the role of mentoring. Inclusivity and modern trends in golf club management are also explored.
undefined
Jun 17, 2024 • 35min

358: Empowering Teams for Exceptional Club Dining Experiences w/ Steve Salzman, Club at Carlton Woods

Join an insightful chat with Steve Salzman, GM and COO of the Club at Carlton Woods, as he shares his strategies for enhancing club dining experiences. Learn about the importance of hiring a CEC certified chef, empowering team members, and delivering exceptional service. Discover how personal connections and high standards can elevate culinary offerings and create memorable member experiences.
undefined
Jun 13, 2024 • 25min

357: Flexibility and Adaptability in Leadership w/ Ralph Edmonds

We sit down with Ralph Edmonds from Evansville Country Club. Ralph’s journey from sous chef to general manager is a masterclass in flexibility and adaptability. Discover how he’s handled unexpected challenges and hear his invaluable advice on member relations while keeping up with industry trends.Join us for an in-depth exploration of Ralph's remarkable career path, starting from his early days at Pine Hollow Country Club in 1998. We traverse his experiences across prestigious hotels like the St. Regis and Sheridan Park Avenue, and his pivotal move into country club management. Influenced by his Italian upbringing and his mother’s work in diners, Ralph’s story is a testament to how passion and dedication can lead to a fulfilling career in general management.From the evolution of club management careers to the unique hurdles faced in smaller cities, Ralph shares his firsthand experiences and insights. Learn how technological advancements have reshaped operational dynamics and member expectations over the past two decades. Don’t miss the engaging conversation on the logistical challenges and labor pool limitations, Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin
undefined
Jun 10, 2024 • 21min

356: MemberVetting-What's a Ghost Account & What Clubs Need to Know? w/ Paul Dank

In this episode, we delve into the hidden world of ghost accounts with Paul Dank from Kennis / MemberVetting. Ghost accounts are anonymous social media profiles that allow individuals to engage in behaviors they wouldn't normally display under their real names. Paul explains how the anonymity of these accounts can lead to negative and harmful behaviors, such as hate speech and inappropriate content, which can severely impact the reputation and harmony of private clubs.Paul shares real-life examples of how these ghost accounts have been used to spread negativity and how Kennis has successfully identified them. From a police chief spreading disinformation to individuals posting inflammatory content, the episode highlights the varied and sometimes shocking nature of these anonymous profiles. The discussion emphasizes the importance of clubs being aware of these accounts, as potential members may hide behind them, presenting a polished image while engaging in damaging activities online.To safeguard the integrity of their communities, private clubs must prioritize fact-based member vetting. Kennis offers specialized services to uncover these ghost accounts, ensuring that clubs can make informed decisions about their memberships. For more information and to learn how Kennis can help protect your club, visit Membervetting.com.Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin
undefined
Jun 6, 2024 • 47min

355: Balancing a Small Membership with Public Access w/ Mark Iwinski, Old Corkscrew Golf Course

What does it take to manage a golf club through economic highs and lows, and how do you keep the greens vibrant despite unpredictable challenges? Join us for a captivating chat with Mark Iwinski, General Manager and COO of Old Corkscrew Golf Club, as he walks us through his remarkable journey since the club’s construction in 2005. From the economic downturn that struck shortly after its opening to the influx of new members who saw opportunity amidst adversity, Mark's insights provide a unique look at the resilience needed in the golf club industry.Mark peels back the curtain on the staffing issues, operational hurdles, and surprising setbacks—like the mysterious halt in greens growth last year. Despite consulting with experts, the cause remained elusive, yet the club's strategic choices and resilience led to a full recovery. Mark's stories underline the importance of adaptability and determination in overcoming the unpredictable nature of the business.We also explore the fascinating evolution of Old Corkscrew Golf Club, from its origins to its current hybrid model, balancing a small membership with public access. Mark shares his personal philosophy and joy in the semi-private club environment. This episode offers a deep dive into the shifting dynamics of private golf club membership and management, enriched by Mark's nearly two-decade tenure at Old Corkscrew.Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin
undefined
Jun 3, 2024 • 32min

354: Embracing Adaptability & Elevating Hospitality w/ Josiah Mackenzie

Join me, Denny Corby, as I sit down with Josiah McKenzie, host of the Hospitality Daily Show podcast, to uncover the secrets of elevating hospitality through empathy, adaptability, and exceptional service. We discuss the critical need to reconnect with the core mission of hospitality and how listening to guests' evolving expectations can set businesses apart. From legacy hotel groups to innovative new ventures, learn how personalized service continues to be the differentiator in a competitive landscape.We explore how hospitality aligns with the essentials of Maslow's hierarchy of needs, emphasizing the importance of solidifying the basics before introducing creative enhancements. Emerging trends such as the rising value of in-person interactions and community-focused offerings in the age of AI are also examined, providing a comprehensive outlook on the future of hospitality and club management.Finally, Josiah and I delve into the wisdom of hospitality literature and influential industry figures, including Danny Meyer's "Setting the Table" and Chip Conley's journey with Joie de Vivre Hotels. We highlight the powerful role of a multi-generational workforce and the importance of continuous learning in effective leadership. FThis episode is packed with valuable takeaways and practical advice for anyone looking to thrive in the ever-evolving world of hospitality. Tune in, share, and subscribe for a wealth of knowledge and inspiration.Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin
undefined
May 31, 2024 • 27min

353: Innovating Charity Golf Experiences w/ Eric Sedransk

Ever wondered how golf can be a game-changer for nonprofits? Join us and Eric Sedransk shares his journey from Wall Street to creating Member for a Day, a groundbreaking platform transforming charity golf auctions. Eric opens up about raising over $7 million by offering unique golf experiences, collaborating with celebrities like Ken Griffey Jr., Bill Murray, and Brian Littrell of the Backstreet Boys. Through his determination and innovative approach, Eric is revolutionizing the traditionally fragmented charity auction space and inspiring real change.Discover how Eric's passion for golf and philanthropy led to the revival of the First Tee of Savannah, raising over half a million dollars and engaging young golfers. Eric dives into the challenges of coordinating schedules with busy pro athletes and celebrities, and the incredible impact exclusive golf clubs can have on charitable causes. Learn about his dream golf foursome and the future aspirations for Member for a Day. This episode is packed with insights on harnessing the power of golf to drive meaningful social impact.Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin
undefined
May 28, 2024 • 26min

352: Grand Cayman Golfing w/ Jeffrey Sauvage, GM of North Sound Golf Club

Step into an exclusive journey with Denny Corby and General Manager Jeffrey Savage at the picturesque North Sound Golf Club in Grand Cayman. As we stroll through the vibrant greens, we'll dive into the heart of managing a private golf club, where every swing and smile is part of our diverse global family. Join us as we chat about the unique blend of UK golf pros and the colorful expat community that makes our club shine.Jeff will share personal stories that bring our club's community spirit to life, from the laid-back island lifestyle to the perks of living and playing in paradise.It's not just about the game—it's about the friendships, the laughter, and the shared moments that make every day at North Sound Golf Club special. Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin
undefined
May 24, 2024 • 19min

351: What’s a Golf Certified Real Estate Agent? w/ Jason Becker, Golf Life Navigators

Explore the innovative world of golf real estate with Jason Becker, CEO of Golf Life Navigators, on our latest episode of Private Club Radio. Jason shares the inside scoop on how their unique platform seamlessly matches golfers with their ideal golf clubs and communities using a sophisticated matchmaking algorithm. Dive into the specialized world of certified real estate agents who leverage their deep knowledge of golf to help clients navigate the complexities of golf community sales. With over 1,200 private clubs in their network, Golf Life Navigators is transforming how golfers connect with their dream homes and enhancing the way agents serve the golfing community.Discover how recent global events have reshaped the golf industry and what that means for real estate professionals within it. We also discuss the benefits of golf certification for agents, providing them with a competitive edge. To learn more about how to become a Golf Certified Agent click hereFollow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin
undefined
May 20, 2024 • 37min

350: AGM To GM Succession Planning w/ Jay Johnson, CCM

Elevate your leadership game as Jay Johnson, the  General Manager of Southern Hills Country Club, joins us to unwrap the complexity of career advancement in private club management. With a candid look at his own pathway to success, Jay elaborates on making strategic career moves, the significance of mentorship, and the pivotal decisions that can shape a promising future. Discover the hidden dynamics of succession planning that occur against the backdrop of retiring general managers at esteemed clubs. Aspiring AGMs and new club managers will find a treasure trove of advice here, from navigating the subtleties of taking over from a respected predecessor to achieving harmonious transitions that respect tradition and foster team growth.For those poised on the cusp of leadership, the final part opens the role of the AGM, debunking common misconceptions and highlighting the critical soft skills that underpin effective management. Embrace the roadmap from top performer to visionary leader, learning how to immerse in an existing culture, initiate organic change, and harvest the profound knowledge imparted by industry veterans. Tune in and arm yourself with invaluable insights that will guide your personal and professional development in the dynamic sphere of club management.Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app