Leaders in Customer Loyalty, Powered by Loyalty360
Loyalty360
Leaders in Customer Loyalty: for those looking to deepen customer experience, engagement, and brand loyalty. Each episode features innovative brands, industry experts, and executive leaders who share actionable insights, proven strategies, and real-world experiences designed to help marketers and brand professionals stay ahead in the ever-evolving world of customer loyalty.
Episodes
Mentioned books
Feb 7, 2023 • 34min
Loyalty360 Loyalty Live | Robert Passikoff, Brand Keys
Send us Fan MailLoyalty360's Mark Johnson interviews Robert Passikoff, Brand Keys to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.
Jan 31, 2023 • 22min
Loyalty360 Loyalty Live | Zsuzsa Kecsmar, Antavo
Send us Fan MailLoyalty360's Mark Johnson interviews Zsuzsa Kecsmar, Antavo to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.
Jan 24, 2023 • 18min
Loyalty360 Loyalty Live | Tom Madden and Bindu Gupta, ICF Next
Send us Fan MailLoyalty360's Mark Johnson interviews Tom Madden and Bindu Gupta, ICF Next, to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.
Jan 17, 2023 • 12min
Loyalty360 Loyalty Live | Nina Rose, The Lacek Group
Send us Fan MailLoyalty360's Mark Johnson interviews Nina Rose, The Lacek Group, to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.
Jan 10, 2023 • 16min
Loyalty360 Loyalty Live | Ravi Srinivasan, Group FiO
Send us Fan MailLoyalty360 interviews Ravi Srinivasan, Group FiO, to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.
Jan 5, 2023 • 19min
Loyalty360 Loyalty Live | Mladen Vladic, FIS
Send us Fan MailLoyalty360's Mark Johnson interviews Mladen Vladic, FIS, to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.
Dec 2, 2022 • 24min
Navigating Togetherness in a Post-Covid World
Send us Fan MailLoyalty360 CEO Mark Johnson spoke with author and event specialist Doug Binder about his recent publication, and what the new dynamics of gatherings mean for the future of business events, especially as it relates to customer loyalty.
Nov 29, 2022 • 17min
Loyalty360 Loyalty Live | Nick Casares, PolyientX
Send us Fan MailLoyalty360's Mark Johnson interviews Nick Casares, PolyientX, to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.
Nov 21, 2022 • 29min
The Art of Loyalty: Profiting from Creativity
Send us Fan MailLoyalty360 CEO Mark Johnson spoke with Miriam Schulman about her upcoming book release, “ARTPRENEUR: The Step-by-Step Guide to Making a Sustainable Living from Your Creativity,” coming to bookstores this January, and how the ideas presented can be carried over into the business world and more importantly, into brand loyalty.
Nov 9, 2022 • 20min
Petsense by Tractor Supply Loyalty Program has Customers Barking, Purring and Squawking for Joy
Send us Fan MailMatthew Rubin is the Senior VP and General Manager of Petsense by Tractor Supply, a specialty pet retailer owned and operated by Tractor Supply Company. Founded in 2005 to meet the needs of pet owners primarily in small and mid-sized communities, the company was acquired by Tractor Supply Co. in 2016, and now has close to 200 stores across the United States.Loyalty360 CEO Mark Johnson met with Rubin to discuss the brand’s Neighbor’s Club loyalty program and the recent rebranding of Petsense by Tractor Supply.
