Investors & Operators

Topics:2025 US Economic OutlookTransparency in Managing Investor MoneyWhen Hesitation Costs More Than Failure...and so much more.Top Takeaways“First loss, best loss”—why smart investors (and leaders) know when to cut bait. Know when to cut your losses and move on fast. One of Sal’s main investing principles: first loss, best loss. He never doubles down on or gets emotionally attached to a losing investment. If the market signals he’s wrong, he exits. The same goes for leadership—holding on to bad hires, failing strategies, or misaligned partnerships can cost you more in the long run. The best investors think like elite athletes. Always think multiple steps ahead. Sal compares investing to sports—the best players anticipate, not just respond. Like a second baseman reading the game before the ball is hit, great investors and leaders plan for every possible outcome, including the worst. AI and tech help, but in the end, success comes from decisiveness, adaptability, and trusting your process.Trust is built in tough moments. Be upfront, especially when things go wrong. Managing other people’s money is a big responsibility—families and futures are on the line. Sal and Jordan agree that communicating openly and quickly earns trust that lasts far beyond a single deal. Because people may forget what you said, but they’ll always remember how you made them feel.About Sal NaroSal Naro is a seasoned leader with 4+ decades of experience. As Chief Investment Officer and Senior Managing Director of Coherence Credit Strategies at Tiptree Advisors, a division of Tiptree Inc., he has led high-performing investment teams and strategies. Most recently, he oversaw a top-performing liquid long/short credit hedge fund that has earned multiple accolades for its success.

Jared Greer, Director of Portfolio Company Operations at QHP Capital, is an executive coach, husband, father of four, and an ultra-marathoner. He discusses common challenges CEOs face, emphasizing the need to empower teams through clear priorities and defined goals. Jared shares insights on scaling leadership—evolving from hands-on work to strategic thinking. He draws parallels between endurance sports and business, highlighting the importance of consistent systems and routines for sustainable performance.

Topics:Challenges for Emerging ManagersOutreach & Pitch Deck Best PracticesHow to Develop a Competitive Edge...and so much more.Top TakeawaysMake resilience a core part of your fundraising strategy. With liquidity bottlenecks from stalled exits and fundraising timelines now stretching to 24 months, emerging managers need to manage expectations internally and externally. Liz advises setting realistic goals, communicating transparently, and fostering a partnership mindset within your team to maintain morale and focus.Cold emails are powerful when done right. A strong cold email is concise, personalized, and scannable. Liz suggests skipping one-pagers and delivering value directly in the email, with your deck attached for more details. Start by referencing shared connections. Then, use the email to highlight your strategy, track record, and key differentiators.Include lessons from failed deals into your pitch. Liz observes that few managers address underperforming investments upfront, even though LPs will uncover them during diligence anyway. Proactively explaining what went wrong and how it refined your approach builds trust and demonstrates a growth mindset.Start with curiosity, not a pitch. Liz emphasizes that a great first meeting begins by understanding the LP's priorities. Instead of jumping right into your presentation, ask questions like, "What are your investment goals?" or "What gaps in your portfolio are you looking to fill?" This approach builds rapport and ensures your pitch aligns with their needs.

Topics:Hurdles for Emerging ManagersRole of Team Continuity in FundraisingHow to Time Global Outreach ...and so much more.Top TakeawaysInvert the problem to build a stronger story. Ray mentions Charlie Munger’s inversion technique as a powerful tool to reveal blind spots in your storytelling. It works by flipping the question you’re trying to solve: instead of asking, "How do I raise the fund?" ask, "What would make investors say no?" The answers might include unclear data, a strategy that’s not unique, or a lack of trust in the presenter.Cultivate a growth-oriented mindset in your team. Ray and Jordan discuss how the dynamic nature of the equity market demands agility. For a team, this means always seeking new knowledge and being prepared to pivot with shifts in investor preferences, sector trends, and economic conditions. This adaptability can give emerging managers a competitive edge over established competitors.Invest in preparation to make a strong first impression. As Ray points out, initial pitch meetings can often feel like cold business transactions, but charisma and persuasiveness help turn these interactions into real connections. Investors commit to ventures based on trust in the person presenting—not just the numbers.

Topics:Business Growth StrategiesEquity-Based Incentives to Retain Top TalentHow to Delegate as a Leader...and so much more.Top TakeawaysEstablish a "North Star" vision to guide your growth strategy. Instead of trying to expand in all directions at once, grow by adding services in adjacent areas that complement your core offerings. This approach positions you to serve clients more comprehensively without spreading your resources too thin or diluting your brand. Doug emphasizes that a clear, overarching goal keeps you grounded and ensures that each initiative supports your core mission. Adjust your service model to anticipate and fulfill client needs. Doug and Jordan discuss that clients may not always know what could add value to their business. This creates an opportunity for proactive service. By analyzing client feedback and observing how they use your services, you can identify areas for expansion and offer tailored solutions. When your offerings align with the client's long-term goals, you strengthen relationships and create new avenues for growth.Focus on high-impact activities to drive growth and scale effectively.  Doug and Jordan know from experience that entrepreneurs often need help with delegation. To scale successfully, leaders need to let go of the “do-it-all” mindset and recognize their limitations. Doug uses a simple strategy to assess his productivity: reviewing each day in terms of wins and losses. These regular check-ins help him minimize distractions from tasks that don’t move the business forward. Strong leadership ultimately means empowering your team to bring your vision to life: set the direction, let them execute, and refine as needed.

Topics:Transitioning Into Your First Fund The Importance of Due DiligenceChoosing the Right Partner...and so much more.Top TakeawaysStay resilient and purpose-driven when raising your first fund. Raising a fund is challenging, with a high rejection rate. Jim and Doug emphasize the need for persistence, confidence, and experience from deal-by-deal fundraising. Equally important is a clear “why.” Independent sponsors must convey their mission and unique value to stand out to investors in a crowded marketDue diligence goes both ways. Whether you’re investing or selling, conducting thorough due diligence is essential. Just as PE firms scrutinize potential deals, sellers should research prospective partners. Talking directly with CEOs and founders who’ve worked with these firms offers valuable insights. Jim and Doug recommend asking about the firm’s value-add, leadership stability, specific support examples, and performance in tough times. Aligning expertise and cultural fit builds a strong foundation for a successful, long-term partnership.Build partnerships on a foundation of communication and a shared vision. Jim and Doug emphasize that aligning on core goals from the start smooths out challenges. Their mutual respect and collaborative approach enable efficient decisions, keeping them in sync. Open, transparent communication has strengthened both their professional partnership and personal bond.

Topics:How to Find Success in PERevenue Streams for Independent SponsorsStrategies to Scale a Team...and so much more.Top TakeawaysFlexible and purpose-built capital is key. Investors should provide independent sponsors with flexible capital solutions that support, rather than control, their operations. Michael shares how Align Collaborate embodies this approach, building a collaborative partnership where the independent sponsor is the lead decision-maker.Smart scaling starts with the right team. Michael's experience shows that team members with consulting or transaction advisory backgrounds can contribute significantly to long-term growth and value creation. These hires help drive operational success post-acquisition, allowing the sponsor to focus on higher-level decisions while the team handles day-to-day execution. Having a dual mindset for long-term success in deal-making. Independent sponsors must juggle optimism with realism when assessing risks and persistence with flexibility when navigating deals. Michael stresses the importance of irrational persistence in committing to promising deals, but it’s just as important to know when to take a step back and explore new opportunities.

Topics:Balancing Stress in FranchisingHow Private Equity Influences GrowthThe Role of Data in Decision-Making...and so much more.Top TakeawaysLetting go of control and trusting your team. Leadership, especially during challenging moments, requires composure rather than reacting with stress or panic. Kim reflects on her experience as a first-year CEO, sharing how panicking when things go wrong can affect the entire team. She learned that staying calm, even in tough situations, lead to clearer decision-making and outcomes.Preparing for change and attrition. Attrition is a normal part of business transitions, especially after events like mergers. Not everyone adapts, due to personal choice or the organization’s needs. In franchises, where changes can often cause concern among franchisees, Kim effectively minimized attrition by maintaining transparency. She hosted town halls, answered questions, and communicated clearly, ensuring a smooth transition.Balancing work-life and franchise success. Jordan and Kim discuss the shift from the traditional workaholic mindset, emphasizing the importance of work-life balance while maintaining high standards. Effective leadership means supporting employees' well-being, fostering alignment with company goals, and cultivating a culture where engagement thrives. This is especially important in franchising, where success hinges on empowering franchise owners and constantly selling the vision.

Topics:Exploring the Benefits of PEBuilding Your Team for Success Insights for First-Time Franchisees ...and so much more.Top TakeawaysAdvice on selling your business. Reflecting on his experience with Stretch Zone, Tony stresses the importance of seasoned advisors. Their guidance was crucial, allowing him to concentrate on daily operations. He highlights the value of investing in a strong team and advisors, as they are key to a successful sale. Tony also emphasizes patience and strategic management during the often lengthy PE sale process.Balancing your business while selling. Tony managed both running and selling Stretch Zone by relying on his team with managing daily operations and the sale process, ensuring the business could function independently. Finding a balance between managing the sale and maintaining core functions is important to keep your organization running smoothly. How to navigate being a first-time franchisee. Tony advises that buying an existing business can present challenges due to the location's already established culture. For first-time franchisees, he recommends starting with a new franchise to gain essential experience before considering the purchase of an existing business. Ultimately, being passionate about the franchise, rather than solely focusing on financial gain, will allow you to become a more successful operator.

Topics:The importance of partnerships as an entrepreneur. Core values and their impact on your business Reimagining leadership ...and so much more.Top TakeawaysPartnerships play a vital role in entrepreneurship. Reflecting on years of experience, Pardis shares a key insight to avoid 50/50 arrangements. Instead, focus on aligning goals, respecting each other, and defining clear roles. Ego can block teamwork; success comes from relying on experts and working together. Entrepreneurship thrives on good partnerships, not solo efforts.The Importance of Mission, Vision, and Values. Jordan and Pardis offer a fresh perspective on mission, vision, and values, often overlooked statements. They stress the role of core values, rather than mission statements, in guiding a company's direction. By prioritizing value creation, companies can maintain flexibility while effectively meeting the diverse needs of stakeholders. Passion, Relationships, and Leadership. Jordan and Pardis challenge conventional leadership norms, promoting a servant leadership approach that empowers team members. Pardis shares insights on evolving into a stronger leader by being passionate about your business, cultivating genuine relationships, and leveraging networks for support. Making sure your leadership skills grow with your business will set you up for success.