Get Paid For Your Pad | Airbnb Hosting | Vacation Rentals | STR Revenue Management

Nobody’s perfect. But Martin Chilangles comes pretty close. If you check out his Airbnb listing, you’ll notice that he’s never received anything other than a five-star review. And he does NOT directly ask guests for the five-star rating. So, what is he doing to get the highest possible score—every single time?Martin is a marketing expert and STR host in Mexico City. Originally from the UK, Martin fell in love with Mexico City in college and returned for good in 2013. An Airbnb Superhost and active member of our STR Profit Academy, Martin has earned 100-plus reviews as a host—all of them five-star.Today, Martin joins me to share his secrets for getting nothing but five-star reviews, explaining what he does to connect with guests and exceed their expectations. He discusses the marketing principles he applies to his Airbnb, introducing us to his own detailed customer avatar and describing the benefits of knowing your target market. Listen in for insight on finding the unique selling point for your STR listing and learn how YOU can gain a competitive advantage and get great reviews on Airbnb!Topics CoveredWhat drew Martin to Mexico CityWarmth of peopleFood and weatherMartin’s secrets to getting nothing but five-star reviewsCreate personal connection with guestExceed expectations with gift basketAnticipate problems, respond to messages quicklyGive guest five-star review + invite to stay againHow Martin dealt with his most difficult guestResponded to blocked toilet personally (with cleaner, plumber)Brought family $100 in food from local deliMartin’s advice on marketing your AirbnbChoose niche + target market (e.g.: business travelers)Build out customer personaMartin’s Airbnb customer profile40-year-old New Yorker named DavidTakes international vacations oftenDoesn’t know Mexico City wellLoves discovering new placesLikes tacos and drinking tequilaThe idea of a unique selling point or USPGives host competitive advantageBetter than competing on costThe benefit of building out a customer avatarHelps host make decisionsPut client’s needs firstConnect with MartinMartin on AirbnbResourcesSTR LegendsSTR Profit AcademyCouchsurfingWhatsAppToastmastersAirReview Chrome ExtensionEmail jasper@getpaidforyourpad.comSponsorHostfully Hosted on Acast. See acast.com/privacy for more information.

Is it too much trouble to manage multiple short-term rentals (STRs) in different markets? If you have the opportunity to invest in Airbnb properties, but you know you’d have to run the units remotely, there are tactics and tools you can use to make the job easier.Karen Chenaille is the real estate investor and vacation rental host behind Star Gazer Stays, a STR business with properties in Vermont, Tennessee, Mississippi and Florida. She is also an active member of our STR Profit Academy and works full-time as a program manager for a Fortune 500 defense contractor.Today, Karen joins me to explain how she grew her portfolio to 11 properties, discussing what she looks for in a STR market and how she manages those units remotely. She shares her experience as a host through COVID-19 and describes how Profit First helped her build the cash reserves to navigate the crisis. Listen in for Karen’s insight on leveraging a CEO mindset as you expand your STR business and learn what tools you can use to run multiple Airbnbs in different markets!Topics CoveredHow Karen grew a portfolio of 11 STR propertiesUse extra space in own 5BR houseAdded condo near ski resortSold convenience store to expandWhat Karen looks for in a STR marketVacation rentals have been around long timeLocal governments pro-STR and make moneyHow Karen finds cleaners + maintenance staff in new marketsStay in local Airbnb, contact host/cleanerAsk for referrals from local realtorThe benefits of using Wi-Fi locks for self check-inOnly valid for period from check-in to checkoutKnow what’s going on and stay in controlKaren’s vision for the future of her STR businessGrow Airbnb revenue for next six to eight monthsDecide whether STR can be main source of incomeKaren’s experience as a host through COVID-19Lost $20K in five days on Tennessee propertiesState of Vermont blocked calendar through 7/1What bookings look like for Karen nowNew properties in Florida booking like crazyTennessee Airbnbs picking up (at higher rates)Guests choosing drive-to destinationsHow Karen applies the principles of Profit First Pay yourself and taxes first, then use rest to operateNarrow down and prioritize expenses based on ROIHow Karen built the cash reserves to survive COVIDLeverage YNAB cashflow management toolSet aside money to pay off expenses in 10 monthsHow Karen is implementing the CEO mindsetOnly do things good at, outsource restDevelop systems + use automation when possibleKaren’s advice for STR hostsDon’t feed into hysteria and panicStill much opportunity in STR spaceConnect with KarenStar Gazer StaysStar Gazer Stays on FacebookKaren on AirbnbResourcesSTR Profit AcademyGet Paid for Your Pad by Jasper Ribbers and Huzefa KapadiaNoiseAwareRemote LockTurnoverBnBProfit First by Mike MichalowiczYNABQuickBooksMike Michalowicz’s Podcast: Entrepreneurship ElevatedClockwork by Mike MichalowiczThe 4-Hour Workweek by Timothy FerrissEmail jasper@getpaidforyourpad.comSponsorHostfully Hosted on Acast. See acast.com/privacy for more information.

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There is no such thing as the perfect property management system (PMS). So, if you’ve been waiting for a unicorn that will solve all of your problems, you’re out of luck. But what you CAN do is find a PMS that meets MOST of your needs and integrate it with other software, building a tech stack that works for YOUR short-term rental (STR) business. John An is the STR Legend, real estate investor and technology expert behind Ohana Stay, a vacation rental company based in Honolulu, Hawaii. He is an active member of our STR Profit Academy Inner Circle and sought-after property manager, bringing in returns 20% to 50% above market. John also works with existing property managers, providing them with the technology stack he has developed.Today, John joins me to share his process for building a tech stack for your STR business and walk us through the set of software packages he uses to run Ohana Stay. He explains why there is no perfect PMS and how to pick one that meets most of your needs—based on the features that are important to you. Listen in for John’s insight on creating the right cocktail of technologies and learn how you can make several existing software programs work together to get the functionality you need!Topics CoveredJohn’s background as a STR host in HonoluluBought property, decided to self-manage remotelyBuilt out technology and systems for efficiencyHow COVID-19 is impacting hosts in HawaiiState very careful about letting people travelJohn hosting medical professionals + localsJohn’s strategic approach to building a portfolioStart with buying own properties to hold long termOnboard additional STRs through word-of-mouthJohn’s process for building a tech stack for your STR businessWhat channels do you want to be on?What core features are most important to you?The tech stack John uses to run his own STR businessYour Porter meets most needs as PMSSmartbnb for some messagingTurnoverBnB to communicate with cleanersPriceLabs pricing engineJohn’s advice for building the tech stack that works for youLook for pieces with functionalities you needDevelop workarounds in absence of integrationHow Smartbnb’s AI works to answer guest questionsIdentifies keywords and determines contextAnswers common questions (e.g.: parking, early check-in)John’s mindset around creating a cocktail of technologiesConstantly test new things and be willing to make changesNo perfect PMS, so put together pieces that work for youConnect with JohnOhana StayEmail host@ohanastay.comResourcesSTR LegendsSTR Profit AcademyVreasyTokeetOneRooftopUplistingHostawayHostfullyYour Porter [Discount Code PAD]GuestySmartbnbTurnoverBnBWheelhouseBeyond PricingPriceLabsRentals UnitedStreamlineiGMSLodgifyEmail jasper@getpaidforyourpad.comSponsorHostfully Hosted on Acast. See acast.com/privacy for more information.

Many short-term rental hosts are using the Coronavirus shutdown to show our listings some love, taking advantage of the unexpected break to upgrade our Airbnbs. And those of us who’ve made improvements would like to update the photo gallery on our listings as well. But how do we take attractive pictures on our own—without the help of a professional photographer?Vick Fichtner is the travel blogger and professional photographer behind the Smartphone Airbnb Photography Guide. Vick has degrees in architecture and interior design as well as a master’s in photography, and she has been an Airbnb Plus photographer and quality inspector since 2011, photographing more than 3,000 homes. She also has six years of experience as an Airbnb host, sharing her home in Barcelona with guests from all over the world.Today, Vick joins me to explain how to take great Airbnb photos with a cellphone and share her top tips for prepping your space for pictures. She introduces us to the concept of staging your listing, describing how props can help a guest visualize their experience in your Airbnb. Listen in for Vick’s insight on how many shots to include of each room and learn how YOU can update your listing’s photo gallery (and attract more bookings!) with the camera on your smartphone.Topics CoveredHow to stage your Airbnb listing for photosUse props to help guests visualize experienceDon’t use items that are too personal (e.g.: shoes)Avoid clutter, try groups of three objectsVick’s general advice for taking photos of your listingTake more than necessary and publish bestTake photos from different angles for 3D viewVick’s Airbnb photo gallery checklistOne shot each of exterior and entranceTwo to four shots of living room, bedroomOne to two shots of dining area, bathroomTwo to five shots of outdoor spaceWhat makes a good cover photo (hero shot)Eye-catching, stands out from listings in areaShows most unique or interesting spaceNot too busy (frontal shots work best)What inspired Vick to write the smartphone guideNot allowed to work during lockdown, no guestsDecided to redecorate during forced breakHelp other hosts update photos with cell phoneVick’s tips for taking smartphone photos of your listingShoot from doorknob levelDon’t tilt phone (hold parallel to walls)Clean smartphone lensConnect with VickSmartphone Photo Guides [Discount Code PAD]Vick’s Airbnb Listing in BarcelonaResourcesSTR Profit AcademyGPFYP on YouTubeEmail jasper@getpaidforyourpad.comSponsorHostfully Hosted on Acast. See acast.com/privacy for more information.

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