Tech Talks Daily

Until recently, 90% of enterprise data was sent to the cloud. However, this number is dropping to only 25% over the next three years. By 2025, 75% of enterprise data is expected to be created and processed at the edge. With edge adoption increasing in adoption, bringing in the power of 5G should also be considered for improving energy efficiency. 5G has a positive impact on edge operations as it allows for the installation of lower power but faster computational power, making it a more sustainable option. Furthermore, by integrating 5G and edge computing, enterprises can harness meaningful data to drive better business decisions around sustainability and reduce carbon emissions. Chris Penrose, COO at FogHorn, a developer of edge AI software and solutions, discusses how 5G and edge capabilities drive sustainability, ultimately helping enterprises and communities achieve net zero emissions?

Rahul Singh from HCL Technologies discusses how covid has accelerated digital change in the financial services industry. Banks had to adjust in 2020, as the use of cash dropped off a cliff and mobile banking grew by 13%, while branches were forced to close overnight rapidly. As lockdowns were imposed without warning, some of the world's oldest, most cautious organizations were suddenly forced to change – do nothing, and they would surely see a mass customer exodus. HCL manages IT for Deutsche Bank, ING, and Metro Bank, so I asked Rahul to share his unique insight into the industry challenges faced during the pandemic. He also explores the three significant digital shifts that have occurred within the financial services industry: 1. An explosion in remote working. With existing ways of working, and the obvious privacy and security concerns, banking has been slow to adopt remote working compared to other industries. However, the pandemic made it a necessity – banks had to find a way to enable people to work remotely without damaging customer experience. Rahul talks about the key areas they had to address: removing entrenched rule-based processes to accommodate remote workers and providing the required collaborative tools for employees to complete the necessary functions. He also discusses how recent announcements from HSBC and JP Morgan indicate this isn't a temporary shift but a permanent change. 2. Pushing mobile payments to the top of the agenda. Paying through your phone was once a nice to have, but that all changed when the pandemic meant we had to avoid unnecessary physical contact – so chip and pin card machine use dropped. This meant banks had to speed up mobile payment roll-out and ensure mobile apps were reliable – they couldn't risk letting customers down at the crucial moment. Imagine queuing for half an hour to enter a supermarket, loading your trolley with essentials, and then finding payment doesn't go through when you arrive at the checkout… Rahul says this meant banks' contactless and phone payment options had to mature quicker than initially planned. IT projects had to be re-prioritized, with future-facing alternative payment projects now pushed front and center. The sudden introduction of new rules and directives, such as the FCA's decision to increase the single transaction contactless payment limit to £100, also means banks must be prepared to quickly update payment systems based on directives at short notice. 3. Adopting public cloud computing at breakneck speed. Financial services have been one of the slowest industries to adopt the public cloud, with regulations and restrictions keeping FS out of the fast lane. However, banks had to dramatically speed things up when they suddenly had large remote workforces to support, requiring computing beyond the current capabilities of many existing on-premise or private cloud systems. This led to many flexing their financial muscles to make a move and play catch-up. Rahul can explain how this move unfolded, with critical workloads shifting to the likes of Amazon and Google. He says that every bank around the world will emerge from the pandemic with a public cloud strategy, meaning it will become increasingly prevalent across the industry.

Companies are investing millions of dollars to digitally transform their entire operations. This involves deploying hundreds or thousands of applications. So if there's a business problem like in sales or HR, there's an app for it. Enterprises will spend half a trillion dollars on software this year alone— and they'll spend nearly three-quarters of a trillion in 3 years (by 2024). While software vendors are constantly delivering new features and improvements that enterprises continue to deploy, nobody focuses on software adoption. These actual people need to use the software for the digital transformation to be successful. That is why 90% of all digital transformation projects fail. Dan Adika is the co-founder and CEO of WalkMe, a software company that recently went public on NASDAQ, explains that's where WalkMe comes in. The company's Digital Adoption Platform (DAP) enables organizations to measure, drive and act to maximize the impact of their digital transformation to improve productivity, humanize technology and drive more effective use of all of the software. We discuss how WalkMe drives users to action as they use software or websites, providing step-by-step guidance without requiring the user to leave the screen, watch video tutorials, or read tedious manuals or FAQ pages.

DXC Technology and Qualtrics recently announced a new collaboration to make the Qualtrics' EmployeeXM™ experience management platform a part of DXC's Modern Workplace service solution. Blended with DXC's Modern Workplace operational data, DXC will capture and integrate experience data from Qualtrics–how employees feel about their technology experience at work–to provide valuable, real-time employee sentiment to drive greater engagement and collaboration, and productivity. Qualtrics research also found that employees' technology experience plays a larger role in the overall employee experience, particularly as the digital workplace continues to evolve. Over 90% of CIOs believe the IT experience is essential when it comes to attracting and retaining talent and building corporate culture. I invited Mike McDaniel back on to the podcast to talk about all this and also learn more about how DXC will be the first to use the Modern Workplace solution internally to transform the digital experiences for its more than 130,000 employees.

In today's episode of Tech Talks Daily, I want to explore three of the most common questions that I am asked on this show. How do I launch a podcast without the hassle of editing audio files and submitting them to all the podcast platforms? How do I get high-quality guests on my new podcast? And if you are a business leader, how can I get invited onto more podcasts as a thought leader in 2022? Ryan Estes from Kitcaster joins me on the podcast to talk about all this and much more. He also discusses how to leverage podcast interviews to generate leads, validate new products, create new opportunities, and build brand awareness through personal connections. About Kitcaster Kitcaster books podcast interviews for funded start-up founders, entrepreneurs with exits, and C-suit execs. Get on-demand podcast placements scheduled for you by professionals. All growing businesses run into the same fundamental marketing problems. Automated bots, fake news, rampant amateurism. The good news? kitcaster™ solves them. Podcasts cut through the gobbledygook and make fundamentally authentic connections. Podcasts make business better. Where are you in your entrepreneur journey? Validation? Launch? Traction? Scale? Wherever you are, podcasts will take you further. They book you on top podcasts that speak directly to your ideal audience. These are your peeps – this is your influence. Podcasts are good for business and good for people.

Precisely is the global leader in data integrity software, providing accuracy, consistency, and the context in data for 12,000 customers in more than 100 countries, including 97 percent of the Fortune 100. Precisely's data integration, data quality, data governance, location intelligence, and data enrichment products power better business decisions to create better outcomes A Survey of 300 chief data officers revealed that worldwide adoption of digital initiatives continues to accelerate despite significant data quality, integration, and enrichment challenges. Precisely and Corinium Global Intelligence ran the independent study of more than 300 C-level data executives in the U.S., Europe, and the Asia Pacific. One of the biggest takeaways was 82% of Chief Data Officers have data quality concerns. Dan Adams, SVP Data and Operations at Precisely joins me on the Tech Talks Daily podcast and shares why businesses must rethink the path to trusted data as a foundation for digital transformation and business growth. Useful Links https://www.precisely.com/resource-center/analystreports/data-integrity-trends https://www.linkedin.com/company/preciselydata/

Dan Wallace-Brewster, Senior Vice President Marketing at Scalefast, joins me in a conversation on the state of the retail industry as we continue to navigate more waves of COVID and face the upcoming holiday season. Dan leads the content and lead generation engines for Scalefast as it accelerates an already-exponential growth curve. He has mechanized custom content throughput by enabling internal and external creative teams and focused messaging on defined ICPs and products in collaboration with sales leaders. Under his leadership, a new marketing technology stack has been deployed to ensure multi-touch attribution, maximum funnel velocity, and accountability for every B2B marketing investment. About Scalefast Scalefast is on a mission to change the way brands do direct-to-consumer eCommerce by empowering them to regain the control and simplicity they need to create an exceptional shopping experience directly from their online storefront. By joining forces through the Scalefast Commerce Cloud, brands can deliver localized and personalized direct-to-consumer shopping experiences while leveraging the volume and data of an entire brand ecosystem. Scalefast's modern approach to eCommerce has generated award-winning success for their clients and has allowed them to become the fastest-growing eCommerce platform in the U.S. Its full-stack enterprise solution brings together a cloud-based eCommerce platform, global business services and an international footprint of logistics, payment, tax and business partners

The Smart Cube is a global provider of research and analytics solutions focused on CPG, retail, and life sciences. Nitin Aggarwal, Vice President of Data Analytics, discusses how to use data analytics to drive growth, including featured case studies/examples in retail and CPG. About The Smart Cube The company researches, analyses and addresses the needs of businesses in today's intelligence age with tailored sector-specific solutions and Amplifi – their organisational platform, rich with knowledge, cutting edge tools, and advanced analytics – delivered by talented minds. Primarily serving the CPG, Energy & Chemicals, Financial Services, Industrials, Life Sciences, and Retail sectors, they work with a third of companies in the Fortune 100, helping them make smarter decisions, accelerate value and gain a competitive edge.

Gridware was founded by Tim Barat, a former lineman, who developed the company out of frustration with the immense shortage of information available to the people responsible for providing reliable electricity to our society. Tim believes that this data shortage leaves grid operators forced to operate a fragile electricity grid to fail to identify problems. While the symptoms of this problem present themselves in many different ways across the globe, he believes the most chronic symptom is the increased risk of wildfire ignition occurring throughout the west. The company specializes in feeding real-time utility line tracking information to commercial and public utility companies to prevent wildfires and environmental damages due to powerline abnormalities. Gridware combines a cloud-based system with several different sensors connected to utility poles to provide consistent updates of environmental, mechanical, and temperature-related statuses. The device runs on solar power and uses patented wireless and satellite technology to provide a detailed account of the powerline's health 24/7 to the grid operator in milliseconds. Tim shares his inspirational story of going from an actual lineman to entrepreneur, trying to prevent issues and wildfires caused by utilities, and looking out for the safety of linemen with technology.

Free TON is a community-driven blockchain cultivating an open and free internet. I invited Alexander Filatov, Co-Founder, and Chief Executive Officer at TON Labs on Tech Talks Daily, to share how he oversees the development of Free TON, a community-driven blockchain underpinning an open and free internet. In this role, he leverages his extensive corporate and VC experience towards fostering meaningful partnerships and communities to build a decentralized 'WebFree' platform. Prior to co-founding TON Labs in 2018, Alexander held several Executive positions, heading three multibillion-dollar manufacturing corporations in the automotive, construction equipment, and oil & gas equipment industries. After more than 20 years in the corporate industry, Alexander turned to the world of private equity and venture capital, in 2018 co-founding Industry 4.0, a diversified venture fund focused on exponential technologies, including blockchain.