Tech Talks Daily

Neil C. Hughes

Episodes

Mentioned books

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Jun 23, 2022 • 18min

2017: Candu - The Rise (and History) of No Code

I recently discovered Candu, a product-led experience builder that helps any team improve their existing SaaS product without code. Ultimatley, anyone can strategically embed UI components to create personalized, in-product content experiences that engage users throughout the customer lifecycle. The company has also raised $5 million in seed funding, and I wanted to learn more about the story behind all this. Jonathan Anderson, co-founder, and CEO of Candu, joins me on Tech Talks Daily to reveal all. We also discuss the pros and cons of using no-code for business software development and the power of personalized user interfaces in your product adoption journey.
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Jun 22, 2022 • 20min

2016: How Businesses Can Protect Against Unpredictability

The recent news surrounding the Log4j vulnerability exposes the many cracks that exist within information security tools. Unfortunately, most technologies lack the visibility to detect critical vulnerabilities creating massive enterprise-wide challenges. When I learned that Lakeside software technology is so unique that it identifies dormant vulnerabilities before they become a massive threat to organizations' information security, I felt compelled to find out more. Ryan Purvis, Head of Solutions, Lakeside Software, joins me on Tech Talks Daily. Ryan is focused on helping Lakeside customers solve complex problems and transform their businesses through the strategic application of our technology. In his 20+ year career, Ryan has led cross-functional teams in multiple roles, ranging from Chief Information Officer for HiLo Maritime Risk Management to Director for Cyber Defence at UBS and Engineering Lead for JP Morgan Chase. Ryan divides his time between the UK and South Africa. We discuss why many leading information security tools lack the visibility to detect critical vulnerabilities and the severe impact that this can have on enterprise organizations. We also talk about the importance of speed as a critical factor in remediation.
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Jun 21, 2022 • 32min

2015: The Increasing Problem of E-Waste and Hardware Hacking

The fastest-growing part of the world's waste stream is e-waste (unwanted or unusable consumer electronics). This is because technology continues to improve or evolve faster and faster, so electronics become outdated more quickly. Electronic items should not be thrown in the trash (or in landfills) because they contain toxins such as lead, mercury, and cadmium that can leach into the soil and water supplies. For these reasons alone, all electronics should be responsibly recycled. But they seldom are. A company called ERI specializes in the environmentally safe and socially responsible dismantling of electronic waste and ensures 100% data destruction and compliance. John Shegerian is the co-founder and Chairman/CEO of ERI. He is also the author of a book about hardware hacking called the Insecurity of Everything, which went to #1 on Amazon in the cybersecurity category. I invited him on Tech Talks Daily to discuss the scale of the problem and how e-waste plays a pivotal role in the circular economy. We discuss e-waste and data protection and the trends he believes will continue. I also learn more about the most significant factor driving the need for efficient data destruction and how serious a problem hardware hacking is. John also shares real-world examples of devices that store personal data that people don't even think about.
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Jun 20, 2022 • 23min

2014: Sidetrade Reveals B2B Global Payment Trends from Unique Data Lake

Sidetrade recently revealed B2B global payment trends from its unique Data Lake – industry-first predictive payment intelligence map of 20.7 million companies worldwide Sidetrade CTO Mark Sheldon joins me on Tech Talks Daily to discuss the recent launch of Sidetrade's AI-powered Data Lake which I an industry first for finance leaders. It is the most unique data lake of B2B payment behaviours on the market and combines true AI with real-time collaborative intelligence. With this publicly available AI-powered data lake, finance teams can become more strategic and forward-looking and can use predictive analytics to benchmark and make more strategic business decisions vs. leveraging traditional, tactical/reactive data. We discuss how technology enables finance teams to transform into futurist teams and the power of AI over RPA in the finance function. Mark also reveals the biggest myths about building and maintaining a huge data lake. Finally, I learn more about how Sidetrade has also been featured as a leader in the Gartner Magic Quadrant for Integrated Invoice-to-Cash applications!
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Jun 19, 2022 • 18min

2013: Communications Platform as a Service and Customer Experience

Jay Patel, VP Business Development, GM imi Mobile (Cisco acquisition) - the state and future of Communications Platform as a Service and Customer Experience; running a startup to being part of Cisco post-acquisition Jay Patel is the VP & GM of Cisco's Webex CPaaS initiative and joined Cisco when the company he ran was acquired for $730m in 2021. He helped start IMImobile PLC and as CEO led it to a successful IPO in 2014 and then to its exit to Cisco. Today he is working on combining the IMI platforms with relevant technologies from Webex to create solutions that help our clients deliver the world's best customer experiences. We sat down at Cisco Live and explored the Communications Platforms as a Service landscape. I learn more about how cloud-based messaging APIs help Customers use the technology to interact with clients over voice, SMS, email, WhatsApp, Facebook Messenger, Twitter, Apple Business Chat, WeChat and Google RCS. Jay also shares a few tips for founders listening to our conversation and what excites him about the future.
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Jun 18, 2022 • 26min

2012: Cisco Live - The Tech Fueling Innovation at McLaren Racing

While at Cisco Live, I learned how American Football is being transformed by technology with a tour of the Allegiant Stadium, the home of the Las Vegas Raiders. But, in today's episode, I wanted to turn my attention to the role of technology in Formula 1 McLaren Racing recently announced a multi-year partnership extension and expansion with Cisco as an Official Technology Partner of the McLaren Formula 1 Team from 2022. But I wanted to learn more about how Cisco's technology will help with enterprise networking, Wi-Fi, digital signage, collaboration, and more. At Cisco Live, I sat down with Edward Green, Head of Commercial Technology, McLaren, to explore how technology has transformed F1 and why marginal gains mean everything. I also learn more about how Cisco and Webex are fueling innovation at McLaren. We discuss the importance of finding the perfect tech partner for a team like McClaren and how the relationship with Cisco enables both parties to deliver great things together. We also talk about the growth of esports and how this is helping the McClaren team. We even heard a few anecdotes about Lando Norris too.
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Jun 17, 2022 • 25min

2011: Cisco Live: What's Wrong With Hybrid Work and How to Fix It

98% of the meetings moving forward will have at least one participant that's not in the same physical space as everyone else. That means every meeting will have someone not in the same location, and if these people feel left out, we have regressed. This is just one of the many reasons Jeetu Patel, EVP and General Manager, Security & Collaboration at Cisco, believes hybrid work is broken. Meetings are impacted by the audio and video quality. But it's networking and connectivity that users reply on the most. Employees connecting on insecure networks and unmanaged devices into unsanctioned apps in many businesses are also causing cybersecurity concerns. If these words resonate, it's because we all know there are problems with hybrid working, but Cisco is on a mission to solve them. Jeetu shares the big announcements made at Cisco Live to resolve many problems with hybrid working. We also discuss the Cisco security cloud vision.
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Jun 17, 2022 • 27min

2010: Cisco Live: The Digital Transformation of Las Vegas

Cisco Live ignites creativity, delivers practical know-how, and accelerates the connections that fuel the digital future. But what does that mean in the real world? Today I explore the technology behind Las Vegas and help everyone see the entertainment capital in a different light. Living on the edge may conjure up images of the City of Las Vegas, a city exploding with growth and more than 40 million visitors per year. And with this many residents and visitors, Michael Sherwood, CIO, is living on the edge of technology with IoT and edge computing solutions by Cisco. "With Cisco's advanced cloud applications for connected and automated vehicle technology, the City of Las Vegas has not only advanced digital initiatives but has also delivered real traffic benefits for residents and visitors in the areas of traffic safety and pedestrian protection. The partnership with Cisco has also allowed the City of Las Vegas to expand our data sharing strategy rapidly and securely, which directly supports our region's integrated traffic management and transportation planning."
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Jun 16, 2022 • 17min

2009: Cisco Live - 3D Immersive Collaboration With Webex Hologram

Tackling meeting fatigue is a big topic at Cisco Live on the show floor. But Webex Hologram is on a mission to solve this problem with 3D immersive collaboration. The real-time meeting solution takes advantage of Augmented Reality headsets combining meeting functionality with immersive 3D. So I invited Edel Joyce on the podcast to give me an overview of what it is and the problems it solves. Edel Joyce is an experienced high performing senior manager with 20 years of industry experience. She has held pivotal roles across Engineering Design, Operations, Customer Experience, Governance, and Strategy in the Technology sector. Most recently, she is leading the productization of Webex Hologram, the industry's first holographic collaboration system, taking it from its innovative roots to a full mainstream product.
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Jun 15, 2022 • 21min

2008: Cisco Live - Reimagining the Future of Education to Benefit Every Student and Reduce the Digital Divide.

The St. Vrain Valley School District (SVVSD), is a socioeconomically and geographically diverse area based in Longmont, Colorado. SVVSD is home to 60 schools, 33,000 students and spans 411 miles. A St. Vrain's core value is that each student should have equal access to the classes and learning tools they need to succeed. To bridge this gap, SVVSD Leadership soon recognized that Cisco collaboration tools could help SVVSD for staff, educators, and students close the digital divide. Michelle Bourgeois, CTO, St. Vrain Valley School District, joins me on Tech Talks Daily to share her journey in tech and the importance of finding the right tech partner to bring your vision to life. In addition, we discuss the massive culture shift that impacted staff and students and how they got everyone on board to embrace new ways of teaching and learning. We also discuss reimagining the future of education to benefit every student and reduce the digital divide.

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