Tech Talks Daily

Ramakant Vempati, the President and Co-founder of Wysa, joins me on the Tech Talks Daily podcast to discuss how AI revolutionizes the mental health industry. Wysa, the leading AI-guided mental health platform, delivers scientifically validated care through its emotionally intelligent conversational AI, 150+ mental resilience exercises, and expert human coaching. Wysa has redefined accessibility in mental healthcare by providing 24/7 support to individuals facing everyday stressors or critical moments of crisis. It has already facilitated over 400 million therapeutic conversations and is growing rapidly, having raised $20 million in its Series B funding round in July 2022. With over 4.5 million users in 65 countries, Wysa is accessible through employee benefits providers, insurance providers, schools, and the mobile app. Wysa empowers individuals to take control of their mental health and addresses issues such as anxiety, sleep problems, depression, relationship struggles, school pressure, and work stress. In addition to its direct-to-consumer care, Wysa's complete workplace solution supports organizations in improving employee wellbeing and productivity at scale. We discuss how Wysa is leading the charge in transforming the mental health industry through its AI-guided platform and evidence-based approach. With its commitment to privacy, security, and accessibility, Wysa is making a difference in the lives of millions of individuals, and we can expect to see continued growth and impact from this innovative company.

Dave Little, MD, Clinical Informaticist and Phil Lindemann, VP of Business Intelligence and Analytics at Epic, join me on The Tech Talk Daily podcast. Epic manages electronic health records for more than 250 million patients and is now expanding clinical trials by kicking off a Life Sciences program to help speed up the development of new therapies. Providers across the world use Epic to conduct more than 100,000 active research studies with 4.7 million patients. Today many clinical trials struggle to find the right participants - the first stage of Life Sciences will be accurately matching organizations with clinical trials suited to their patients. This will allow researchers to be able to recruit more effectively and help ensure that clinical trials benefit more representative populations. Dave and Phil discuss the importance of companies providing data for the greater good of Americans' lives. I also learn more about how large data sets like Epics' Cosmos can provide health officials with the data needed to enact changes. This allows doctors to learn from thousands of other hospitals and support researched-health needs like adverse trends in healthcare and outbreak detection.

Nextdoor is a platform that helps you connect to your local neighborhood and build real-world connections with your neighbors, local businesses, and public services. It is a place where people can turn to receive trusted information, ask for help, get things done, and build relationships with those around them. Emma Mondolino, the Head of Nextdoor Create, is a seasoned marketing and sales professional with extensive experience in the tech industry. Before joining Nextdoor, she worked at Pinterest in both sales and marketing and was a key member of the brand strategy team at Twitter. In this podcast episode, Emma joins the host to discuss the trend towards localism and why this got her excited about the Nextdoor opportunity. She explains why CMOs are moving their budget from regional to hyperlocal audiences and how localism can work at scale with the help of technology. She shares her insights into the importance of localism and how Nextdoor is helping people build strong connections within their communities. By focusing on hyperlocal audiences, Nextdoor is giving brands a new way to reach their target audience in a more meaningful and impactful way. Whether you're a business looking to reach local customers or a resident looking to stay connected to your neighborhood, Nextdoor has something to offer. Tune into the podcast to learn more about this innovative platform and the future of localism. Sponsored VPN Offer https://www.piavpn.com/techtalksdaily

Today's guest is Sameer Kazi, President of ActiveCampaign, who is responsible for guiding the core operations and helping prepare the company for its next growth phase. We discuss how ActiveCampaign is helping businesses grow by scaling their customer experiences and data points from the Customer Experience Automation Impact Report. I learn how communicating via one channel just won't cut it. All brands still need to be taking an omnichannel approach — 99% of those surveyed agree companies grow faster by using multiple channels beyond email marketing alone, and 93% report using their website as an engagement channel to supplement their email marketing efforts. We also discuss how CXA + social media is the sweet spot for B2C: Nine in 10 (89%) B2C businesses using CXA also leverage social media to share information with existing and potential customers. We talk about how this omnichannel approach helps improve customer experiences by sending the right message at the time it's going to be best received by existing and potential customers. Highly relevant communications are critical to a great customer experience: Nearly 80% of CXA users agreed that the technology helps them send highly relevant communications, leading to greater retention and customer acquisition. Customer loyalty depends on whether each buyer feels a brand is speaking directly to them and communicating with them based on their own personal wants and needs. About Sameer Sameer is a deeply experienced software executive and operator with global P&L and public company experience helping growth stage & mature SaaS businesses scale revenue and operations. Sameer is also co-founder and Managing Director of Operating Capital, an investment firm focused on helping operating teams at B2B SaaS companies win through capital, operating best practices and by leveraging our global talent and industry network. Prior to ActiveCampaign, Sameer served as CEO and board member of Cheetah Digital, interim CEO and Executive Chairman at Simply Measured (acquired by Sprout Social), board member at Emarsys (acquired by SAP), and as EVP at Salesforce.com and ExactTarget (acquired by Salesforce in 2013 for $2.5B).

Contract Research Organisations (CROs) are a vital cog in the pharmaceutical industry – they provide essential support services to help companies conduct clinical research more efficiently and effectively, saving money and time. Whilst CROs traditionally largely involve data management, new technological advancements are changing how they work. Richard Young, Vice President Vault CDMS Strategy at Veeva Systems, joins me on Tech Talks Daily to explore how study teams can now aim higher because of new technologies, as they can begin to work faster and more efficiently, and traditional CROs can use technology to help them look at data with fresh perspectives, as automation helps with the bulk of data management. We also talk about how new technology means that there is no longer the burden of tedious administrative tasks that took up workers' time. Workers can use platforms like Veeva's to sort data efficiently, allowing them to be able to focus on important data analysis instead. In turn, this will enable better clinical data success. Employees could therefore benefit from upskilling, rather than necessarily being replaced by technology.

In this podcast episode, we dive into the world of Hedera, a distributed ledger technology that sets itself apart from its competitors with its unique governing council. Comprising of some of the biggest names in the tech and finance industries, including Google, IBM, Standard Bank, Shinhan Bank, and the London School of Economics, this governing council plays a crucial role in ensuring the network's transparency and security We explore the benefits of this type of governance model and learn how these council members utilize Hedera's technology to bring value to their businesses and organizations. With Hedera being a member of the World Economic Forum, we also discuss their recent presence at Davos including their President and Chair Brett McDowell's attendance and speech at the main sessions. Today's guest on Tech Talks Daily is Leemon Baird, the mastermind behind the innovative hashgraph distributed consensus algorithm and the Co-Founder and Chief Scientist at Hedera. Join us as we uncover the cutting-edge technology behind Hedera and discover its potential impact on the future of finance and technology. Sponsored VPN Offer https://www.piavpn.com/techtalksdaily

Many new technologies like AI and ChatGTP are disrupting how articles, company information, social media, and other content are created. It is also changing how it reaches and performs with audiences. So, it feels like something big is happening. "In 2023, people-first content and SEO supremacy will make or break content success for major brands and companies," said Carlos Meza, CEO of Crowd Content. "The days of plugging in keywords to reach the top of search results are over. Instead, leaders will only drive their business towards successful goals for 2023 with optimized content that puts people first." After hearing this, I invited him on Tech Talks Daily to explore this topic. We discuss how an understanding of marketing technology (SEO, web design) influences how audiences search for content and engage with it. We also discuss building a tech-driven content platform that can still focus on people-first / human-first intentions and serving the "why" in content creation. About Carlos Carlos Meza serves as President & CEO of Crowd Content, a leading content creation service provider connecting talented writers and editors with businesses needing high-quality, people-first, publish-ready content at scale in a tech-driven platform experience. A master of scale himself, Meza has been leading high-growth technology companies over the last five years. Before being appointed CEO of Crowd Content in 2021, he served as CEO of Kivuto Solutions, a SaaS Edtech company. An industry veteran, Meza brings a background in engineering and corporate finance to expand the Crowd Content footprint of global brands served. During the early part of his career, Meza spent 13 years working with multinational brands and banks that included Citibank and HSBC. He holds a bachelor's degree from the Universidad Industrial de Santander and an MBA from the University of Calgary.

The tech industry is facing a paradox as we hear of a global tech skills shortage on the one hand and big tech layoffs on the other due to economic uncertainty. In this podcast, Andrew Hogan joins me on Tech Talks Daily to discuss the impact of these trends on design hiring and what the recent Design Hiring report by Figma has to say about it. Andrew is a thought leader in the field of Design and UX with over 50 published Forrester reports and is recognized by leading publications such as Fast Company, WSJ, Forbes, and Business Insider. He also provides expertise in creating training modules for CX certification, including journey mapping and the integration of data/AI and Design. So, how is the paradox of tech hiring impacting Design hiring in particular? The Design Hiring report provides valuable insights into the current state and future prospects of the design industry. From the report, we can see that despite the economic uncertainty, the demand for design talent is increasing. This presents both a challenge and an opportunity for designers and design teams looking for work or looking to hire. I learn how the tech industry may be facing conflicting trends, but the design industry continues to thrive. With the help of innovative solutions like Figma, design teams can navigate the challenges and seize the opportunities presented by the current job market. Keep an eye out for the Design Hiring report for a more in-depth understanding of the design industry and its future prospects. About Figma Figma, a design platform for teams building products together, offers a solution to streamline the design process and make it more efficient, fun, and collaborative. Whether it's consolidating tools, simplifying workflows, or working with teams across time zones, Figma ensures everyone is on the same page. Sponsored VPN Offer https://www.piavpn.com/techtalksdaily

Abnormal Security is revolutionizing cloud email security with its behavioral AI-based platform. Using machine learning, the platform detects and stops sophisticated inbound email attacks and dangerous email platform attacks that traditional solutions often miss. The anomaly detection engine analyzes the risk of every cloud email event, preventing inbound email attacks, detecting compromised accounts, and remediating emails in milliseconds, all while providing visibility into configuration drifts across your environment. The company has recently launched Security Posture Management, a product that monitors each entity for potentially risky configuration changes. This includes changes like the escalation of administrator privileges or the integration of new unverified applications with read-write access to mailboxes. When changes occur, Security Posture Management alerts administrators so they can understand the impact and take appropriate downstream action to protect their cloud email platform from insider threats or attacker infiltration. CISO at Abnormal Security, Mike Britton, shares the company's mission to redefine cloud email security and protect against email platform attacks. Mike shares why he belives that with Abnormal Security, organizations can have peace of mind knowing their cloud email platform is protected from sophisticated attacks.

Uniphore, a privately held startup company, recently achieved the coveted status of a "unicorn" by raising $400 million, giving it a valuation of $2.5 billion. The company, which made its name in conversational AI, is revolutionizing the way contact center agents have conversations by harnessing the power of machine learning. Imagine this scenario: A customer calls to request internet installation at their new apartment. With the help of Uniphore's AI technology, the agent can automatically scan the system to find out what modem the customer currently has, what technology is already installed at the new property, and when an installation technician is available. This means the call is resolved quickly and efficiently without needing multiple back-and-forth exchanges. The AI can also automatically log follow-up actions, freeing up the agent to move on to the next call. But Uniphore's innovation continues beyond there. The company has expanded its business into "emotion AI" - a subset of AI that can gauge human emotions during sales calls. This allows for feedback to be provided to sellers and pitchers, highlighting the most engaging parts of the pitch and points of concern that need to be addressed to close the deal. Umesh Sachdev, CEO & Co-Founder of Uniphore, is the mastermind behind this revolutionary technology. In this podcast episode, he shares the story behind the company and its exciting journey into the world of AI.