Tech Talks Daily

Join us in today's episode of Tech Talks Daily as we sit down with Jeff Miller, CEO of Synchronoss Technologies, to talk about the significance of secure and intelligent personal cloud solutions in this digital era. Synchronoss, with its newly redesigned personal cloud platform, is taking a revolutionary stride in providing customers with advanced cloud management features harnessing Artificial Intelligence (AI) and Machine Learning (ML). As an ex IT guy, our host Neil is particularly keen to explore the importance of data backup and privacy. He discusses with Jeff the unique features of Synchronoss Personal Cloud, which is currently set to roll out to major carriers including Verizon and AT&T. Jeff sheds light on the unique aspects of the platform including: BackTrack: A game-changing feature that safeguards your files against accidental deletions or losses, by retaining old versions of backups for 30 days. Genius: An AI tool that colorizes black and white photos, enhances photos, touches up faces, and applies other filters for an optimized visual experience. Advanced Highlights: This ML-based feature facilitates categorization, tagging, and easy management of content. Private Folders: This added layer of security allows subscribers to create pin-protected folders for sensitive data like tax documents, ID documentation, and secret recipes. Unlike OTT solutions, Synchronoss Personal Cloud, purpose-built for telecom provider and carrier networks, ensures utmost data privacy and security. Jeff emphasizes how they prioritize data privacy by not leveraging user data for ads or other services and focusing on carrier-grade security measures. Additionally, Neil and Jeff delve into the future of cloud solutions incorporating AI, 5G networks, and IoT devices. Jeff also shares his personal journey in technology, his admiration for his father's values, and his commitment to leaving things better than he found them. Get ready for an insightful conversation on how Synchronoss is reshaping the landscape of personal cloud solutions and prioritizing your data's privacy and security. Tune in now!

On today's episode of Tech Talks Daily, we are delighted to host Horacio Barakat, Head of Digital Innovation for Capital Markets at Broadridge Financial Solutions. Broadridge, a global fintech leader with $5 billion in revenues, delivers cutting-edge communications, technology, data, and analytics solutions that help clients transform their businesses. Horacio has been at the helm of Broadridge's expansion and implementation of Distributed Ledger Technology (DLT) in their DL Repo platform. With a staggering volume surpassing a trillion dollars a month in total transactions, Broadridge handles millions of trades a day involving trillions of dollars. Giants of the financial world like UBS and Société Générale are already onboard. In this insightful conversation, Horacio shares his expert perspectives on the new DLT use cases in finance and provides an in-depth analysis of its application in repo transactions. He highlights how DLT has brought about significant operational efficiencies and improved capital velocity, increasing liquidity, and facilitating different types of transactions in finance and bond trading. We also delve into the evolution of DLT in the finance industry. Starting in specific areas and slowly expanding, its adoption journey has been as expected. But along with opportunities, there are challenges—Horacio emphasizes the need to fully comprehend the technology and its benefits. The discussion further extends to how Broadridge is harnessing the power of smart contracts and the digital representation of securities to enhance workflows in securities lending and build a matching platform. Lastly, we touch on the importance of continuous learning in the financial services industry. Broadridge facilitates this through online training platforms like LinkedIn and Coursera. Horacio encourages listeners to explore the Broadridge website for more insights and examples of platform solutions. Join us in this enlightening episode, as we unravel the complexities and opportunities of Distributed Ledger Technology in the world of finance with Horacio Barakat.

In today's episode, I sit down with Sipho Simela, the innovative Founder and CEO of Matrix Rental Solutions, a company revolutionizing the tenant-screening process using AI. With 34% of the U.S population living in rental housing, Sipho's mission to streamline the rental application process couldn't be more timely. Matrix Rental Solutions is leading the charge in tackling biases found in conventional applicant algorithms that often obstruct renters. With an AI that provides a holistic view of an applicant's financial stability, Matrix ensures deserving renters get a fair chance, showing that 89% of conditionally accepted applicants were able to make at least three consecutive on-time rental payments. Sipho shares insightful discussions on the measures Matrix has taken to mitigate fraud in the rental market, which has seen a significant increase during the pandemic. We delve into the importance of empowering consumers with control over their data and how Matrix's advanced tools detect fraudulent documents and identity theft. Our conversation also uncovers the limitations of the traditional tenant evaluation system, such as cumbersome paper-based applications and slow processing times. Sipho envisions a future with faster, more accurate tenant evaluations through the power of AI and other emerging technologies. We also discuss the necessity of industry-wide standardization through a Universal Rental Application, and how technology can shield tenants, realtors, and brokerages from housing discrimination cases. In a particularly heartening segment, Sipho shares his humbling personal journey that led to the birth of Matrix Rental Solutions. Despite the complexity of the tech world he navigates, Sipho's humility shines through, adding a layer of personal connection to our conversation. Join us as we explore the intersection of AI, real estate, and equity with Sipho Simela. Learn how Matrix Rental Solutions is forging a path for a fairer rental process, democratizing access to quality housing, and shaping the future of tenant screening processes.

About 30% of "abandoned" prospects answer calls branded and triggered by Regal.io, leading to conversations that help you hit your growth goals way faster. They are behind some of the fastest-growing B2C companies like SoFi, Ro, Emeritus, The Farmer's Dog, Vroom, and Fidelity Life. For instance, in just a month, Angie's List increased their new customer conversion by 26% without increasing marketing spend. On today's episode of Tech Talks Daily, I sit down with Alex Levin, the Co-Founder, and CEO of Regal.io, to delve into the heart of B2C sales and the role of technology in reshaping its landscape. Alex starts our conversation by tracing his professional journey from Personal and Thomson Reuters roles to being an early employee at Handy (acquired by ANGI in 2018) and eventually co-founding Regal.io. He shares the motivation behind Regal inception: a vision to revolutionize the B2C sales industry with tools that enhance customer experience at the internet scale. In a fascinating discussion about Regal's successes, Alex highlights the significant role of a customer-first approach. They discuss how technologies like text message marketing can be wielded effectively to engage with customers at scale and drive increased revenue. The conversation takes an insightful turn as we discuss the importance of having honest conversations with customers to boost conversion rates. In this context, they touch upon the steps Regal is taking to combat call spam and robocalls and the benefits these measures present in terms of improved answer rates and customer value. As our discussion concludes, we tackle the challenge of balancing personalized service and customer privacy in B2C marketing. We also explore the potential of AI in elevating the customer experience and its role in the future of B2C sales. Whether you're a business professional, a marketer, or someone interested in the future of sales, this episode is packed with insightful conversations and forward-thinking perspectives. Tune in to learn more about the evolving landscape of B2C sales and the innovative solutions offered by Regal.io.

In this episode of Tech Talks Daily, I am delighted to host Rich Stern, the CEO of TuneIn, a platform that has emerged as a significant player in the audio streaming market. As we navigate the intersection of technology and radio, Stern shares his perspective on the challenges, opportunities, and future of the radio industry in the digital age. Our conversation begins with Stern highlighting the transformative impact of digital technology on radio, exploring concepts like AI DJs and the shift from hyper-local to hyper-global distribution. Throughout our discussion, he emphasizes the importance of companionship and human connection in radio listening, advocating for inclusive technology solutions that benefit broadcasters and listeners alike. Diversity and inclusion take center stage as Stern explains TuneIn's approach towards content and product development. Drawing from his diverse professional experiences, he discusses the strategies employed to enhance user experiences and expand TuneIn's user base through digital transformation and ubiquity. As we probe deeper into the competitive landscape of audio streaming, Stern discusses TuneIn's unique positioning that pivots on live audio and curated content. As he predicts the future of the audio streaming industry, we explore the challenges and uncertainties in the profitability of the streaming music and podcasting industry. Join us for an exciting discussion that offers a 360-degree view of the radio industry's transformation, straight from the helm of one of its front-runners. Whether you're an audio enthusiast or a tech aficionado, this episode promises valuable insights into the world of digital radio streaming.

In today's episode, I'm thrilled to have Oliver Tuszik, SVP of Global Partner Sales and GM Routes to Market at Cisco, join me on Tech Talks Daily. We delve deep into the heart of the ecosystem economy, said to be "the most significant economic transformation in history." With 90% of Cisco's revenues coming through partners, Oliver shares his unique perspective on the changing needs of businesses and the crucial role that a robust partner ecosystem plays in delivering successful outcomes from IT investments. In a rapidly evolving tech landscape, partnerships are more critical than ever, driving significant portions of global GDP and reshaping traditional industry boundaries. Join us as we explore how 'as-a-service' models are providing businesses with the flexibility to focus on their core strengths in the face of economic uncertainties and how multi-partner technology agreements are increasingly being leveraged to meet customer demands and manage solution complexities. We'll also dive into a thought-provoking discussion around the future of business models, with a particular focus on the strategic importance of partnerships and ecosystems in the current climate, where a staggering 90% of tech sales are partner-assisted. Don't miss out on this insightful conversation with Oliver Tuszik, as we decode the 'tech-tonic' shift underway, providing you with the knowledge you need to navigate the complex terrain of the ecosystem economy.

In this episode, I explore the rapidly evolving landscape of cybersecurity with Antonio Sanchez, Principal Evangelist at Fortra. Formerly known as HelpSystems, Fortra carries forward a legacy of people-first support, now reinforced with a renewed focus on exceptional protection and peace of mind. Antonio opens our conversation with an overview of Fortra's evolution, discussing the shift from systems management to delivering robust cybersecurity solutions. In this candid discussion, Antonio underscores the dynamic nature of the cybersecurity industry and outlines Fortra's proactive approach to staying ahead of the curve. Through continuous investment in threat intelligence and a customer-centric feedback system, Fortra navigates the industry's shift towards an integrated platform world. We delve into some of Fortra's recent cybersecurity initiatives, including their collaboration with Microsoft in combating illegal infrastructures. Antonio offers valuable advice to businesses on stratifying and evolving their cybersecurity strategies over time, and shares success stories of how Fortra has enhanced organizations' security postures via penetration testing and integrated solutions. Rounding off our conversation, we take a lighter detour into Antonio's personal journey in cybersecurity, touching on the changing landscape of the field, the importance of automation, and the critical role of security in the C-suite. And as a fun anecdote, we learn about the seven Antonios in his family!

In this thought-provoking episode of Tech Talks Daily, I'm joined by Emmanuel Daniel, a global thought leader on the future of finance and listed as a top 10 global influencer in the "Fintech Power50" for 2021 and 2022. The founder of The Asian Banker and Wealth and Society, and author of "The Great Transition: The Personalization of Finance is Here," Daniel takes us on a journey through the evolving landscape of finance. Our discussion unravels around the continuous growth and impact of decentralized finance (DeFi), the importance of accessibility, and the potential of these technologies to revolutionize the financial landscape. Daniel explains Total Value Locked (TVL) - a key measurement in DeFi, the challenges of its understanding and its immense potential in reshaping our financial systems. We delve into the dichotomy between Web3 and Web3.0, highlighting the battle between decentralization and platform dominance. This conversation extends into the realm of personalization in the banking sector, emphasizing the importance of decentralizing identity, value transmission, verification, and information transmission. As we examine the concept of self-sovereign identity, Daniel illustrates its potential to transform our interactions with financial institutions. Furthermore, we explore the financialization of data and how trading and transacting digital assets can spur GDP growth. Finally, we discuss the value of cryptocurrencies in a networked world, the future of the deposit business in the banking industry, and the potential role of stable coins. Wrapping up the conversation, we reflect on the banking crisis in light of Emmanuel's predictions in his book, "The Great Transition." Tune in for this insightful episode, as we demystify complex financial technologies and delve into the future of the financial industry. Whether you're a financial enthusiast or an industry expert, this is an episode you don't want to miss.

In this enlightening episode of Tech Talks Daily, I sit down with Alex Babin, CEO of ZERO Systems, a company at the forefront of AI innovation, working with Fortune 500 companies and recently recognized as a "Cool Vendor" by Gartner. Starting with debunking some of the most common misconceptions about AI, Alex explains that it's not an 'out-of-the-box' solution, nor a tool that flawlessly executes tasks with just any data. The path to AI effectiveness begins with understanding one's data and the company's ROI, taking a step-by-step approach. This episode dives deep into the evolution of AI, shedding light on the new layer of metric data - user-generated data or feedback loop - which is revolutionizing the way AI tools interact and learn. Listen to Alex as he illustrates how AI can be a bridging mechanism to connect ontologies, and how this can be leveraged by Fortune 1000 companies for more efficient data utilization. A core theme of our discussion is the lack of enterprise-scale AI solutions and the current trend of piecing together fragmented applications. As we navigate these challenges, Alex introduces us to the concept of skilled AI models (SAMs), a potential roadmap to achieving comprehensive, end-to-end solutions. As AI is rapidly advancing, an 'arms race' of sorts has been initiated. Alex underscores the urgent need for AI governance and ethical considerations to ensure this powerful tool doesn't spiral out of control. Join us in this riveting conversation as we explore the landscape of AI, its potential, its challenges, and the future it's carving out for enterprises across the globe.

In this episode of Tech Talks Daily, I chat with Kealan Lennon, the mind behind CleverCards, a disruptive global payments platform that is reshaping how both public and private sectors transact. With its astronomical growth, CleverCards has challenged traditional banking systems by opening over 100,000 accounts across Europe in 2022, a significant feat in a year of sweeping changes in the financial landscape. Kealan takes us behind the scenes of CleverCards' genesis and its rapid rise to success, including a revenue increase by a staggering 5,000% in just a year. He sheds light on how CleverCards uses cutting-edge technology to bypass unnecessary processes and participants in the payment value chain, creating unrivalled efficiencies while automating compliance with complex financial services regulations. Listen as Kealan explains the technology that powers CleverCards, from building an infrastructure that issues digital Mastercards across Europe to processing payments globally in less than a second. He shares the challenges they've encountered while navigating intricate financial regulations and how they've leveraged these into a competitive edge. Kealan also discusses how CleverCards is innovating payment processes by offering configurable digital Mastercards for various use cases. This flexibility has even seen CleverCards used by the British state to distribute fuel and gas vouchers during the cost-of-living crisis. We explore the company's remarkable expansion plans and its focus on Europe and the Middle East as potential markets. Additionally, Kealan shares his insights on disrupting traditional banking and payment methods, hinting at possible offerings of digital credit cards in the future.