Software Process and Measurement Cast

Welcome to the Software Process and Measurement Cast 90! The interview in the SPaMCAST 90 features an interview with a familar face, Pat Ferdinandi. Pat is back talking about her new book, A Technologist's Guide to Performing & Surviving in the New World. We live in exciting times how exciting might be up to us! Pat's 11 year old Solomon Island Eclectus Female parrot, Scarlet wrote the Bio I am using for Pat in SPaMCAST 90. Who is Pat Ferdinandi? Well, Mark Twain squawked it best: She was not quite what you would call refined.She was not quite what you would call unrefined.She was the kind of person that keeps a parrot. ~ Following the Equator; Pudd'nhead Wilson's New Calendar She's calls herself a Chief Thought Translator...a business architect and author of Parrotology. She's different but I'm GEORGOUS! Yup... I'm Scarlet... the bird...I squawk about life...And give my caretakers strife...Lets chat about products and give me a hint...What's happenin' in your world...And I'm givin' you the word... I am continuing my experiment with the format of the Software Process and Measurement Cast. I began the new format on SPaMCAST 88 and intend to use the new format at least through July. Every other show will include an interview and news components and the non-interview show will include the essay and any listener comments. I would really like to hear your thoughts and comments on the format. In August I will start the personal kanban at experiment. I am interested in any advice or comments you might have. I will share the results of the experiment as it develops. Contact information for the Software Process and Measurement CastEmail: spamcastinfo@gmail.comVoicemail: +1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook: http://bit.ly/16fBWV Conferences and Speaking Engagements in 2010 (To Date) ISMA Cinco in São Paulo September 13-15. I will be one of the featured speakers. THe title of the presentation is Function Points: Past, Present and Future. The website to get more information is http://www.ifpug.org/conferences/ I hope to see you there! Next!The interview in the Software Process and Measurement Cast 91 will feature an essay that begins a discussion of ethics and why an ethics framework is important for guiding change.

Welcome to the Software Process and Measurement Cast 89! Show 89 is the editorial / essay component of the show. The Software Process and Measurement Cast features Collaboration: Business's Duct Tape Part 3. THe summary of the whole essay is: Collaboration is a nearly ubiquitous problem-solving technique used in today’s business environment. As a tool it is not perfect; it can be slower than individual strokes of genius; at times it can deliver watered down solutions; and collaborative teams can lose their ability to think outside the box. On the other hand, collaborative efforts can marshal many points of view to create solutions no individual stroke of genius would be able to deliver. Given the power of this technique, it is important to have the knowledge of what it takes to actually make a collaborative effort work. Synthesizing a group of individuals into a collaborative team requires a combination of ability, authority, commitment, trust and recognition. Part One is included in SPaMCAST 85Part Two is included in SPaMCAST 87 Remember to check out our sponsor, GoToAssit Express! Contact information for the Software Process and Measurement CastEmail: spamcastinfo@gmail.comVoicemail: +1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook: http://bit.ly/16fBWV Conferences and Speaking Engagements in 2010 (To Date) ISMA Cinco in São Paulo September 13-15. I will be one of the featured speakers. THe title of the presentation is Function Points: Past, Present and Future. The website to get more information is http://www.ifpug.org/conferences/ I hope to see you there! Next!The next SPaMCast Features an interview with a familar face, Pat Ferdinandi is back talking about her new book, A Technologist's Guide to Performing & Surviving in the New World. We live in exciting times how exciting might be up to us!

Welcome to the Software Process and Measurement Cast 88! The interview in the SPaMCAST 88 features a discussion with Naomi Karten. We discussed her book Changing How You Manage and Communicate Change. This book is another game changer! Naomi Karten (http://www.nkarten.com) is well-known for delivering serious material with a light touch. As principal of her training and consulting business, she helps organizations and individuals improve customer satisfaction, manage change, strengthen teamwork, and enhance communication and presentation skills. Naomi has delivered seminars and keynote presentation to more than 100,000 people internationally in such diverse locations as Oslo, Zurich, Hong Kong, Tokyo, Trinidad, Costa Rica, and throughout the US and Canada. The premise of Naomi’s book, Changing How You Manage and Communicate Change: Focusing on the Human Side of Change, is that change will proceed more smoothly and with less turbulence if serious attention is given to the people aspects. Information on this book is at http://www.nkarten.com/changebook. Naomi’s books, Managing Expectations and Communication Gaps and How to Close Them, provide proven strategies and techniques for carrying out projects, implementing change, delivering service, and strengthening teamwork. Her other books and ebooks include • How to Establish Service Level Agreements, • How to Survive, Excel and Advance as an Introvert • Presentation Skills for Technical Professionals Naomi’s newsletter, Perceptions & Realities, which is posted on her website, offers serious advice in a lively, chuckle-generating manner. She has also published more than 300 articles in print publications and on numerous websites. Prior to forming her training and consulting business, she earned degrees in psychology and gained extensive experience in technical, customer support, and management positions. Contact Naomi at naomi@nkarten.com. Remember to check out GoTo Assist Express! I have decided to use the month of July to experiment with the format of the Software Process and Measurement Cast. Beginning with SPaMCAST 88 and running thorough SPaMCAST 90 I will separate the interview and the essay into two shows. The A show will include the interview and news components and the B show will include the essay and any listener comments. The A show will continue to be bi-weekly as will the B show they will just not happen on the same weekend. Another way to say this is that for the next six weeks, at least, the Software Process and Measurement cast will be weekly. Thoughts and comments are welcome. In August I will start the personal kanban at experiment. I am interested in any advice or comments you might have. I will share the results of the experiment as it develops. Contact information for the Software Process and Measurement Cast Email: spamcastinfo@gmail.com Voicemail: +1-206-888-6111 Website: www.spamcast.net Twitter: www.twitter.com/tcagley Facebook: http://bit.ly/16fBWV Conferences and Speaking Engagements in 2010 (To Date) ISMA Cinco in São Paulo September 13-15. I will be one of the featured speakers. THe title of the presentation is Function Points: Past, Present and Future. The website to get more information is http://www.ifpug.org/conferences/ I hope to see you there! Next! The interview in the Software Process and Measurement Cast 89 is with a familar face, Pat Ferdinandi is back talking about her new book, A Technologist's Guide to Performing & Surviving in the New World. We live in exciting times how exciting might be up to us!

Welcome to the Software Process and Measurement Cast 87! The interview in the SPaMCAST 87 features a discussion with Hans Sassenberg. We talked about his paper "Affordable Software Quality Assessment" and why typical process improvement programs are not enough. Dr. Hans Sassenburg received a Master of Science degree in electrical engineering from the Eindhoven University of Technology (Netherlands) in 1986 and a PhD degree in economics from the University of Groningen (Netherlands) in 2006. He worked as an independent consultant until 1996, when he co-founded a consulting and training firm. This company specialized in software process improvement and software architecture and was sold in 2000. In 2001 he moved to Switzerland, where he founded a new consulting and training firm SE-CURE AG (www.se-cure.ch). In addition, he has been a visiting scientist at the Software Engineering Institute (www.sei.cmu.edu) since January of 2005. In 2009, he co-founded the Software Benchmarking Organization (www.sw-benchmarking.org), a consortium of international accredited partners. Dr. Sassenburg is an internationally published author on software engineering and economics. Benchmarking: www.sw-benchmarking.org Consulting/training: www.se-cure.ch Research: www.sei.cmu.edu Remember to check out GoTo Assist Express! The essay is the second part of Collaboration: Business's Duct Tape. Note is this a short section as hiking in the Rockies was conductive to relaxation but not to writing. I am about to start an experiment with using kanban at a personal level. I am interested in any advice or comments you might have. I will share the results of the experiment as it develops. Contact information for the Software Process and Measurement Cast Email: spamcastinfo@gmail.com Voicemail: +1-206-888-6111 Website: www.spamcast.net Twitter: www.twitter.com/tcagley Facebook: http://bit.ly/16fBWV Conferences and Speaking Engagements in 2010 (To Date) ISMA Cinco in São Paulo September 13-15. I will be one of the featured speakers. More on the topic the near future. The website to get more information is http://www.ifpug.org/conferences/ I hope to see you there! Next! The interview in the Software Process and Measurement Cast 88 will feature Naomi Karten. We discussed he book Changing How You Manage and Communicate Change. This book is another game changer!

Welcome to the Software Process and Measurement Cast 86! The interview in the SPaMCAST 86 is with Bob Thames. Bob is a co-author of Chasing Change: Building Organizational Capacity in a Turbulent Environment. Bob and I talked about change. No one is immune from change therefore understanding how to deal with change makes good sense. Bob Thames has 34 years of experience in the technology and consulting industries. He is currently a Senior Program Manager at SAS Institute, a leading global supplier of Business Analytics software solutions. He has been with SAS for 7 years, with previous positions at KPMG LLP, IBM Consulting Group, Arthur Andersen Business Consulting, and Digital Equipment Corporation. He is also the founder and CEO of Pathways to Transformation LLC, an executive and life coaching company that helps individuals enhance their life purpose and step into greater balance and fulfillment in their lives. Bob has been involved for the past 17 years in CAM-I, an international research consortium for cost, process, and performance management. After observing the unacceptably high rate of failure in many organizational performance improvement initiatives over the years, he led an interest group within CAM-I to research best practices on facilitating organizational change and developing resilient change capabilities. The results of this research effort culminated in the book Chasing Change, published by John Wiley and Sons. Passionate about helping individuals navigate the turbulence of personal change, Bob became a Certified Professional Coactive Coach through Coaches Training Institute and a certified coach with Blueprint for Life. Periodic blogs on personal change and contact information can be found on his website: www.pathwaystotransformation.com Remember to check out GoTo Assist Express! The essay is . . . not a bout collaboration. I finished reading David J. Anderson's book on kanban and have recorded a review. I will be back to the second part of Collaboration: Business's Duct Tape in SPaMCAST 87. Contact information for the Software Process and Measurement Cast Email: spamcastinfo@gmail.com Voicemail: +1-206-888-6111 Website: www.spamcast.net Twitter: www.twitter.com/tcagley Facebook: http://bit.ly/16fBWV Conferences and Speaking Engagements in 2010 (To Date) ISMA Cinco in São Paulo September 13-15. I will be one of the featured speakers. More on the topic the near future. The website to get more information is http://www.ifpug.org/conferences/ I hope to see you there! Next! The interview in the Software Process and Measurement Cast 87 is with Hans Sassenberg. We discussed his paper "Affordable Software Quality Assessment" and why typical process improvement programs are not enough.

Welcome to the Software Process and Measurement Cast 85! The interview in the SPaMCAST 85 is with Cory Foy. We discussed agile, agile coaching, scrum buts and organizational change just to name a few topics. If you are involved in developing software, managing people or changing organizations these are topics you will want to hear about! Cory Foy is an agile coach, trainer and, at-heart, developer who cut his teeth in agile using Extreme Programming and never looked back. Cory is an active member of the development and agile communities establishing or running user groups across the country and being a frequent speaker at conferences and user groups across the globe. He currently resides north of Tampa, FL with his beautiful wife and two cute-as-a-button daughters. You can reach Cory via his site at http://www.coryfoy.com or on Twitter at http://twitter.com/cory_foy. Contact information: Twitter: http://twitter.com/cory_foy Website: http://www.coryfoy.com Remember to check out GoTo Assist Express! The essay is titled Collaboration, Part 1. The essay wrestles with what makes collaboration work or not work when things go awray. Collaboration is a core skill in almost all endeavors so undertanding how to make it work and the techniques limitations are is important for success. Contact information for the Software Process and Measurement Cast Email: spamcastinfo@gmail.com Voicemail: +1-206-888-6111 Website: www.spamcast.net Twitter: www.twitter.com/tcagley Facebook: http://bit.ly/16fBWV Conferences and Speaking Engagements in 2010 (To Date) ISMA Cinco in São Paulo September 13-15. I will be one of the featured speakers. More on the topic the near future. The website to get more information is http://www.ifpug.org/conferences/ I hope to see you there! Next! The interview in the SPaMCAST 86 is with Bob Thames. Bob and I talked change. Change is such a simple word but such a big topic and germane to everyone.

Welcome to the Software Process and Measurement Cast 84! The interview in the SPaMCAST 84 is with Ricardo Valerdi. We discussed software cost estimation and behavioral economics. This was a great interview that anyone working in the IT field will find immediately useful and thought provoking in the long term. Dr. Valerdi's current research interests include systems engineering cost estimation, system level metrics and models, dynamics in large-scale government system acquisition, and system-of-systems ontologies. His contributions to the field include the Constructive Systems Engineering Cost Model (COSYSMO), a model for estimating systems engineering effort, which has been calibrated with data provided by BAE Systems, Boeing, General Dynamics, L-3 Communications, Lockheed Martin, Northrop Grumman, Raytheon, and SAIC. He is also the co-founder of the Systems Engineering Advancement Research Initiative (SEAri), which was launched in 2007. He received his B.S./B.A. in electrical engineering from the University of San Diego in 1999, and his M.S. and Ph.D. degrees in systems architecting and engineering from USC in 2002 and 2005. Between 1999 and 2002, he worked as a systems engineer at Motorola where he was responsible for the design and implementation of mission critical public safety communications systems for clients such as the Los Angeles Police Department, Orange County Sheriff, and San Diego Police Department. He has been affiliated with The Aerospace Corporation's Economic and Market Analysis Center as a member of the technical staff since 2003 and he supports cost analysis of programs for the Air Force's Space and Missile Systems Center at the Los Angeles Air Force Base. Dr. Valerdi is the author of more than 45 technical publications for IEEE, AIAA, and INCOSE conferences. His work has appeared in several journals, including Journal of Systems Engineering, Journal of Systems and Software, and CrossTalk - The Journal of Defense Software Engineering. He has also served as a reviewer for IEEE Transactions on Engineering Management and IEEE Software. He served as program chair of the 20th Forum on COCOMO and Software Cost Modeling and is involved with INCOSE in the Measurement Working Group, the Systems Engineering and Architecting Doctoral Student Network, and since 2007 has served on the Board of Directors as associate director for international growth. He is a visiting associate at the Center for Systems & Software Engineering at USC. Contact information:Email: rvalerdi@mit.edu Website: http://rvalerdi.mit.edu Remember to check out GoTo Assist Express! The essay is titled Outsourcing: Metrics and Governance. The essay discusses why it is important to get the link between metrics and governance right in outsourcing contracts. It goes on to stress why it is important to engage process and metrics experts when negotiating the linkages. One of the new features you will notice in SPaMCAST 84 is an ad. I do not take adding ads lightly but have decide to occasionally run ads to help defray the cost of hosting, bandwidth and equipment. When I do run ads I will only run those I feel comfortable with. Let me know your thoughts on the matter. Contact information for the Software Process and Measurement Cast Email: spamcastinfo@gmail.com Voicemail: +1-206-888-6111 Website: www.spamcast.net Twitter: www.twitter.com/tcagley Facebook: http://bit.ly/16fBWV Conferences and Speaking Engagements in 2010 (To Date) ISMA Cinco in São Paulo September 13-15. I will be one of the featured speakers. More on the topic the near future. The website to get more information is http://www.ifpug.org/conferences/ I hope to see you there! Next! The interview in the SPaMCAST 85 is with Cory Foy. We talked agile and agile coaching. Whether you are using SCRUM, xP or any software development methodology I think you will have a lot to think about after listening to Cory.

Welcome to the Software Process and Measurement Cast 83! The interview in the SPaMCAST 83 is with Gary Gack. We discussed his new book "Managing The Black Hole". The book and the discussion centered on how organizations can improve their effectiveness. Lots of great ideas for orgnaizations at all levels of maturity. Gary Gack, is the founder and President of Process-Fusion.net, a provider of e-Learning, Assessments, Strategy advice, Training, and Coaching relating to integration and deployment of software and IT industry best practices. Mr. Gack holds an MBA from the Wharton School and is a Lean Six Sigma Black Belt. In addition he is an ASQ Certified Software Quality Engineer (CSQE), a Certified Scrum Master, a Visiting Scientist with the Software Engineering Institute (2006) where he co-authored the "Measuring for Performance Driven Improvement 1" course for which he is an authorized instructor, and he holds the ITIL Foundation Certification. He has more than 40 years of diverse experience in the software and IT industry, including more than 20 years focused on process improvement. He is the author of numerous articles and a book entitled "Managing the “Black Hole”: The Executive’s Guide to Software Project Risk. Contact information:Email: ggack@Process-Fusion.net Website: http://www.process-fusion.net/ The essay examines the the software measure / metric: Size. Size really is important and the type of size measure you choose will expand or constrain what you can do with the data. We will define physical, functional and relative measures of size and where they are useful. Contact information for the Software Process and Measurement Cast Email: spamcastinfo@gmail.com Voicemail: +1-206-888-6111 Website: www.spamcast.net Twitter: www.twitter.com/tcagley Facebook: http://bit.ly/16fBWV The SPaMCAST's production schedule is on the Software Process and Measurement Facebook page. Yell at me if you have ideas for future interviews or essays. Your thoughts, comments, suggestions and ideas are welcome. Conferences and Speaking Engagements in 2010 (To Date) Quest Conference in Dallas April 21 - 23. I will be talking on "Process Improvement in a Multi-Model World". The conference includes two days of workshops. The website to get more information is http://www.qaiquest.org/dallas/index.html Next! The interview in the SPaMCAST 84 is with Ricardo Valardi. We discussed software cost estimation and behavioural economics. THis was a great interview that anyone working in the IT field will find immeadeatly usefull and thought provoking in the long term.

Welcome to the Software Process and Measurement Cast 82! The interview in the SPaMCAST 82 is with Cheryl Jones. We discussed Practical Software and Systems Measurement. Can you say measurement or even more loudly MEASUREMENT! PSM is an evolving force in the IT measurement field. Cheryl helps us understand why measurement is important for projects and management. Cheryl Jones is a lead software engineer in the Quality Engineering & System Assurance Sciences Group at RDECOM-ARDEC at Picatinny, New Jersey. She is responsible for measurement and analysis, risk management, estimation, and decision analysis technology development and application across a wide base of DoD, Government, and Commercial programs and organizations. Her responsibilities encompass technology development, integrated process definition, and practical technology application to support a variety of Performance and Decision Analysis requirements across numerous technical, acquisition, and management domains at multiple organizational levels. Ms. Jones is the technical lead and project manager of Practical Software and Systems Measurement. This project is an international technical initiative responsible for the development and transition of effective measurement practices into the software and systems development communities. Ms Jones is a primary author of Practical Software Measurement: Objective Information for Decision Makers. She is responsible for directing the transition of PSM and related measurement guidance into practice across a wide community of users through DoD, government, and industry. She has been instrumental in linking corporate measurement processes to validated improvements in project and organizational performance. Ms. Jones is a technical expert to the US Technical Advisory Group to International Standards Organization SC7, System and Software Engineering. Ms. Jones is the convener of Special Working Group 5, Standards Management. Ms. Jones is co-editor of ISO/IEC/IEEE 29148, Requirements Engineering. She previously was co-editor for ISO/IEC/IEEE 15288:2008, System Life Cycle Processes, editor of the revision to ISO/IEC 15939:2007, Software Measurement, and ISO/IEC/IEEE 16085:2006, Risk Management. Ms. Jones is also co-editor of ISO/IEC 15288, System Life Cycle Processes and ISO/IEC/IEEE 29148, Requirements Engineering. Ms. Jones holds a B.S. degree in Computer Science/Mathematics from the University of Georgia and an MBA in Management Information Systems from the University of Rhode Island. Contact information: Email: cheryl.jones5@us.army.mil Website: http://www.psmsc.com The essay examines optimism. When is optimism a good thing and when is it a bad thing? Perhaps the right answer is optimistic realism. Contact information for the Software Process and Measurement Cast Email: spamcastinfo@gmail.com Voicemail: +1-206-888-6111 Website: www.spamcast.net Twitter: www.twitter.com/tcagley Facebook: http://bit.ly/16fBWV The SPaMCAST's production schedule is on the Software Process and Measurement Facebook page. Yell at me if you have ideas for future interviews or essays. Your thoughts, comments, suggestions, and ideas are welcome. Conferences and Speaking Engagements in 2010 (To Date) Quest Conference in Dallas April 21 - 23. I will be talking on "Process Improvement in a Multi-Model World". The conference includes two days of workshops. The website to get more information is http://www.qaiquest.org/dallas/index.html Next! The interview in the SPaMCAST 83 is with Gary Gack. We discussed his new book, "Managing the Black Hole". The book explores customer engagement, metrics, planning and monitoring projects.

Welcome to the Software Process and Measurement Cast 81! The interview in the SPaMCAST 81 is with Paul Byrnes. We discussed the upcoming release of the CMMI, Agile and the CMMI and process improvement in general. The interview is loaded with data for anyone that uses the CMMI or is involved with process improvement in general. Paul is a returning guest! If you have not listened to Paul's first interview go back to SPaMCAST 63 (http://bit.ly/bnODdY). As an Air Force officer Paul was responsible for managing advanced software technology transition projects at Hanscom AFB, MA. These were typically joint government/industry funded projects aimed at significantly improving the efficiency of DoD software development processes and services. At the SEI, Paul was the SEI CMM® Based Appraisal (CBA) Project Leader. Responsible for developing all published versions of SCE and the initial CBA IPI method (V0.3). A principal developer of the CMM® Appraisal Framework (CAF). Developed, delivered, and managed teams delivering CMM based appraisal methods and training services. At ISD, as a founder, principal, Managing Director, and CTO, Paul was the principal architect of ISD’s Comprehensive Appraisal Method (CAM); a draft version was an input method to SCAMPISM V1.1. He was responsible for managing, leading development, and also delivering all standard ISD products for their appraisal, consulting, and training service lines. Paul is a currently a member of the SCAMPI LA BoK Advisory Board and a member of its High Maturity Working Group. He is currently participating on the Enterprise SPICE Architecture Team and the SCAMPI V1.3 Upgrade Team. Paul was included in the 1995 Who’s Who in the East, the 1998 Who’s Who in Media and Communications, the 1999 Who’s Who in America, and the 2000 Who’s Who in the World. Contact information: Email: pdbyrnes@isd-inc.com Website: http://isd-inc.com The essay examines the difference perspective between velcocity and productivity. They are similar concepts that if addressed carefully can both be collected and used without additional effort. It is like having your cake and eating it too! I want your help! I would like each SPaMCAST listener to invite one new listener to listen to the cast. Walk over to their PC, show them how to set up ITunes or your favorite pod catcher and then subscribe them to the SPaMCAST. When your done call the listener line (206) 888-6111 tell me the story (I will share the stories on a future cast). Better yet I will select the best (or maybe a few best) stories and invite you to participate on a future cast! Contact information for the Software Process and Measurement Cast Email: spamcastinfo@gmail.com Voicemail: +1-206-888-6111 Website: www.spamcast.net Twitter: www.twitter.com/tcagley Facebook: http://bit.ly/16fBWV The SPaMCAST's production schedule is on the Software Process and Measurement Facebook page. Yell at me if you have ideas for future interveiws or essays. Your thoughts, comments, suggestions and ideas are welcome. Conferences and Speaking Engagements in 2010 (To Date) March 22 - 25, SEPG Conference in Savanah. I will be attending and will have lots of time to connect to SPaMCASTers in Savanah. Let me know if you are attending and lets connect! Quest Conference in Dallas April 21 - 23. I will be talking on "Process Improvement in a Multi-Model World". The conference includes two days of workshops. The website to get more information is http://www.qaiquest.org/dallas/index.html Next! The interview in the SPaMCAST 82 is with Cheryl Jones. We discussed Practical Software and Systems Measurement (PSM). We got down and dirty on the topic of software measurment. Cherly is a real guru in the measurement field.