

Software Process and Measurement Cast
Thomas M. Cagley Jr
SPaMCAST explores the varied world of software process improvement and measurement. The cast covers topics that deal with the challenges found in information technology organizations as they grow and evolve.
Episodes
Mentioned books

Sep 28, 2025 • 41min
☠️Constraints and Friction Are Our Friends, SPaMCAST 876
The Theory Of Constraints: A Real-World Tool Constraints and friction generate interest in process improvement. Why this matters: The lack of friction leads to overuse which is the tragedy of the commons. Our panel flows with: Jeremy Berriault - https://berriaultandassociates.com/ Daniel Doiron - https://www.linkedin.com/in/danieldoiron/ Me - www.tomcagley.com Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less. Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less value. Poor prioritization leads to delivering the wrong work. Chaotic work intake costs organizations money and time. Zoom in: Mastering Work Intake by Jeremy Willets and Tom Cagley provides the reader with ideas, principles, actionable advice, worksheets, and examples to deliver more value. Buy a copy! JRoss Publishing: https://bit.ly/474ul6G Amazon: https://amzn.to/4236013 Work-Life Balance IS DEAD Many firms are bringing everyone back to the office and demanding longer hours. They are conflating effort and productivity. Why this matters: Increasing productivity is NECESSARY for profitability and growth. The SPaMCAST 877 will post in two weeks. If you would like to participate in the panel discussions, email me at spamcastinfo@gmail.com.

Sep 14, 2025 • 33min
☠️No Dead Careers Here, SPaMCAST 875
Impressions are NOT facts - No Matter What Your Gut Tells You! Stoic philosophy holds that impressions are not facts and must be tested. Why this matters: It is very easy to jump to conclusions. In some cases, this is harmless, while in others it leads to disaster. The question the panel faces is whether EVERY impression needs to be examined or is there a continuum. Our panel flows with: Jeremy Berriault - https://berriaultandassociates.com/ Jeremy Willets - https://www.linkedin.com/in/jeremywillets/ Jon M Quigley - https://www.linkedin.com/in/jonmquigley/ Daniel Doiron - https://www.linkedin.com/in/danieldoiron/ Me - www.tomcagley.com Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less. Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less value. Poor prioritization leads to delivering the wrong work. Chaotic work intake costs organizations money and time. Zoom in: Mastering Work Intake by Jeremy Willets and Tom Cagley provides the reader with ideas, principles, actionable advice, worksheets, and examples to deliver more value. Buy a copy! JRoss Publishing: https://bit.ly/474ul6G Amazon: https://amzn.to/4236013 Constraints and Friction Are Our Friends Constraints and fiction are required to generate interest in process improvement. Why this matters: The lack of friction leads to overuse - the tragedy of the commons. The SPaMCAST 876 will post on September 28th. If you would like to participate in the panel discussions, email me at spamcastinfo@gmail.com.

Aug 31, 2025 • 35min
🪈 Dichotomy of Control, Stick with STIC, A Panel Discussion, SPaMCAST 874
We only have control over ourselves! The dichotomy of control. Why it matters: We have direct control over our thoughts, judgments, and actions, but external events, other people's opinions, and the outcomes of our actions are not directly within our control. When discussing problem statements, Jeremy Berriault stated, "stick with STIC." The alliteration was great! Our panel flows with: Jeremy Berriault - https://berriaultandassociates.com/ Jeremy Willets - https://www.linkedin.com/in/jeremywillets/ Brad Bittorf- https://www.linkedin.com/in/bittorfbradley/ Me - www.tomcagley.com Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less. Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less value. Poor prioritization leads to delivering the wrong work. Chaotic work intake costs organizations money and time. Zoom in: Mastering Work Intake by Jeremy Willets and Tom Cagley provides the reader with ideas, principles, actionable advice, worksheets, and examples to deliver more value. Buy a copy! JRoss Publishing: https://bit.ly/474ul6G Amazon: https://amzn.to/4236013 Impressions are NOT facts. — The next SPaMCAST Stoic philosophy holds that impressions are not facts and must be tested. Why this matters: It is very easy to jump to conclusions. In some cases, this is harmless, while in others it leads to disaster. The SPaMCAST 875 will post on October 14th. If you would like to participate in the panel discussions, email me at spamcastinfo@gmail.com.

Aug 17, 2025 • 29min
🚣Flow, Flow and More Flow, A Panel Discussion, SPaMCAST 873
Dry riverbeds or flash floods - flow matters! Why it matters: Understanding how value is created and moves through an organization is critical. The problem is that the concept is complicated. Freddie Clark stated, "measuring flow is a two-dimensional measure of a three-dimensional problem." Our panel flows with: Jeremy Berriault - https://berriaultandassociates.com/ Freddie Clark - https://www.linkedin.com/in/freddie-clark/ Brad Bittorf- https://www.linkedin.com/in/bittorfbradley/ Me - www.tomcagley.com Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less. Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less value. Poor prioritization leads to delivering the wrong work. Chaotic work intake costs organizations money and time. Zoom in: Mastering Work Intake by Jeremy Willets and Tom Cagley provides the reader with ideas, principles, actionable advice, worksheets, and examples to deliver more value. Buy a copy! JRoss Publishing: https://bit.ly/474ul6G Amazon: https://amzn.to/4236013 There are things you can control and things you can't. — The next SPaMCAST Epictetus described this idea as the dichotomy of control. Why this matters: We have direct control over our thoughts, judgments, and actions, but external events, other people's opinions, and the outcomes of our actions are not directly within our control. The SPaMCAST 874 will be posted on August 31st. If you would like to participate in the panel discussions, email me at spamcastinfo@gmail.com.

Aug 4, 2025 • 37min
Nerd Joy, A Panel Discussion, SPaMCAST 872
The work has to get done, be miserable, or find JOY in it – it's your choice. Why it matters: It is hard to motivate yourself and your team if you do not find joy in the work you do day in and day out. Our panel finds a joyful path: Jeremy Berriault - https://berriaultandassociates.com/ Jon M Quigley - https://www.linkedin.com/in/jonmquigley/ Brad Bittorf- https://www.linkedin.com/in/bittorfbradley/ Me - www.tomcagley.com Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less. Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less value. Poor prioritization leads to delivering the wrong work. Chaotic work intake costs organizations money and time. Zoom in: Mastering Work Intake by Jeremy Willets and Tom Cagley provides the reader with ideas, principles, actionable advice, worksheets, and examples to deliver more value. Buy a copy! JRoss Publishing: https://bit.ly/474ul6G Amazon: https://amzn.to/4236013 Dry riverbeds or flash floods - flow matters! — The next SPaMCAST Flow measures what gets delivered. Why this matters: Flow just doesn't happen. You and your organization shape how work moves through the organization. Flow measures efficiency and influences satisfaction. The SPaMCAST 873 will be posted on August 17th. If you would like to participate in the panel discussions, email me at spamcastinfo@gmail.com.

Jul 20, 2025 • 37min
When Management Won't Buy In, A Panel Discussion, SPaMCAST 871
Pushing cooked spaghetti uphill…is exhausting. Why it matters: It is hard to make change happen if leaders provide lip service to the cause. It is impossible if they actively oppose change. So what are you going to do? Panelists include: Jeremy Berriault - https://berriaultandassociates.com/ Jeremy Willets - https://www.jeremywillets.com/ Jon M Quigley - https://www.linkedin.com/in/jonmquigley/ Brad Bittorf- https://www.linkedin.com/in/bittorfbradley/ Me - www.tomcagley.com Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less. Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less value. Poor prioritization leads to delivering the wrong work. Chaotic work intake costs organizations money and time. Zoom in: Mastering Work Intake by Jeremy Willets and Tom Cagley provides the reader with ideas, principles, actionable advice, worksheets, and examples to deliver more value. Buy a copy! JRoss Publishing: https://bit.ly/474ul6G Amazon: https://amzn.to/4236013 Find joy in your daily activities! The next SPaMCAST Finding approaches to find joy in the little things at work is more than just a slogan; Why this matters: How much time do you spend at work? Joy is the path to higher quality and productivity. The SPaMCAST 872 will be posted on August 3rd. If you want to participate in the panel discussions, email me at spamcastinfo@gmail.com.

Jul 6, 2025 • 39min
Habits Stink, A Panel Discussion, SPaMCAST 870
Habits, doing work without thinking, are the death of process improvement. Why it matters: When your brain goes on autopilot, it is easy to miss subtle changes and problems in product flow. Is it ever ok to stop thinking? Panelists include: Jeremy Berriault - https://berriaultandassociates.com/ Jeremy Willets - https://www.jeremywillets.com/ Jon M Quigley - https://www.linkedin.com/in/jonmquigley/ Freddie Clark - https://www.linkedin.com/in/freddie-clark/ Me - www.tomcagley.com Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less. Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less value. Poor prioritization leads to delivering the wrong work. Chaotic work intake costs organizations money and time. Zoom in: Mastering Work Intake by Jeremy Willets and Tom Cagley provides the reader with ideas, principles, actionable advice, worksheets, and examples to deliver more value. Buy a copy! JRoss Publishing: https://bit.ly/474ul6G Amazon: https://amzn.to/4236013 Fix Your Organization's Operating System FIRST: The next SPaMCAST Fix your organization BEFORE you try to fix teams. Why this matters: People work in the system that management created The SPaMCAST 871 will be posted on July 20th. For the summer of 2025, we will drop bi-weekly and focus on panel discussions. If you want to participate, email me at spamcastinfo@gmail.com.

Jun 22, 2025 • 31min
AI - The Death Of Specialization? A Panel Discussion, SPaMCAST 869
And we are back! The SPaMCAST 869 features a conversation on whether AI means the death of the specialist. Why it matters: AI tools and agents are becoming a core feature in the workplace of nearly all forward-facing organizations. To keep up, employees need to see the future and take action. Panelists include: Jeremy Beeriault - https://berriaultandassociates.com/ Jeremy Willets - https://www.jeremywillets.com/ Brad Bittorf- https://www.linkedin.com/in/bittorfbradley/ SusanParente - http://www.s3-tec.com/ Me - www.tomcagley.com Mastering Work Intake sponsors SPaMCAST! Overwhelmed? Find your focus. Readers praise "Mastering Work Intake" for its practical, actionable advice. Learn to prioritize effectively and eliminate bottlenecks. Real results, real change. Discover the system that simplifies complex projects. Order your copy today! Links to buy a copy… JRoss Publishing: https://bit.ly/474ul6G Amazon: https://amzn.to/4236013 Interested in continuing the conversation on work intake with peers in a safe space? Join the Mastering Work Intake Community on LinkedIn https://www.linkedin.com/groups/14483957/ Habits or Rituals: The next SPaMCAST Have your daily events become habits with all the conscious thought you'd give to scratching your…ear? Why this matters: If true, the value and joy from these events have probably gone the way of your conscious thought. THAT IS A BAD THING! Teams that get no value from retrospectives just go through the motions and then quit. This is true for ANY repeated event. The SPaMCAST 870 will be posted on July 6th. For the summer of 2025, we will drop bi-weekly and focus on panel discussions. If you want to participate, email me at spamcastinfo@gmail.com.

Jun 22, 2025 • 31min
AI - The Death Of Specialization? A Panel Discussion, SPaMCAST 869

Jun 22, 2025 • 31min
AI - The Death Of Specialization? A Panel Discussion, SPaMCAST 869
And we are back! The SPaMCAST 869 features a conversation on whether AI means the death of the specialist. Why it matters: AI tools and agents are becoming a core feature in the workplace of nearly all forward-facing organizations. To keep up, employees need to see the future and take action. Panelists include: Jeremy Beeriault - https://berriaultandassociates.com/ Jeremy Willets - https://www.jeremywillets.com/ Brad Bittorf- https://www.linkedin.com/in/bittorfbradley/ SusanParente - http://www.s3-tec.com/ Me - www.tomcagley.com Mastering Work Intake sponsors SPaMCAST! Overwhelmed? Find your focus. Readers praise "Mastering Work Intake" for its practical, actionable advice. Learn to prioritize effectively and eliminate bottlenecks. Real results, real change. Discover the system that simplifies complex projects. Order your copy today! Links to buy a copy… JRoss Publishing: https://bit.ly/474ul6G Amazon: https://amzn.to/4236013 Interested in continuing the conversation on work intake with peers in a safe space? Join the Mastering Work Intake Community on LinkedIn https://www.linkedin.com/groups/14483957/ Habits or Rituals: The next SPaMCAST Have your daily events become habits with all the conscious thought you'd give to scratching your…ear? Why this matters: If true, the value and joy from these events have probably gone the way of your conscious thought. THAT IS A BAD THING! Teams that get no value from retrospectives just go through the motions and then quit. This is true for ANY repeated event. The SPaMCAST 870 will be posted on July 6th. For the summer of 2025, we will drop bi-weekly and focus on panel discussions. If you want to participate, email me at spamcastinfo@gmail.com.


