Evernest Property Management Show

Matthew Whitaker and Spencer Sutton
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Sep 27, 2021 • 34min

Episode 33: How to Train New Hires As You Scale Your Property Management Business

Our hiring goal is to grow from 120 to 500 team members to reach 25,000 doors. How will we achieve this? By hiring the right people, creating a killer scrum for new hires, and focusing on improving our culture. In this episode, Matthew and Spencer discuss how scaling your company will change the way you train and create processes. Through the past year with COVID-19, our team has transitioned from a more hands-on process to a remote approach. Listen in to hear more about the struggles, concerns and future plans for growing a successful property management company. ----------------- Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: 300to3000.com Email the Show: podcast@evernest.co ----------------- Production House: Flint Stone Media Copyright of Evernest 2021.
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Sep 13, 2021 • 41min

Episode 32: Building an Elite Company with Vision, Values & People

If you've ever had a big, audacious goal, you know you need great people to achieve it. As a business owner and entrepreneur, it takes surrounding yourself with winners wanting to create something special. In this episode, Matthew and Spencer welcome Tra Griffin, COO at Evernest, and Gray Hall, Director of Brokerage at Evernest, to discuss their buy-in to the vision of gaining 25,000 properties by 2024. At the end of the day, that level of success comes down to vision, core values, and putting the right people in the right seats. The outcome? An elite company culture. Throughout this episode, Matthew and Spencer discuss the major components into building a culture of winners and how to create a team of highly skilled individuals. Are you interested in building a company of winners? You don't want to miss this episode! ----------------- Connect with Matt and Spencer at Evernest: Evernest.co Guests: Gray Hall & Tra Griffin of Evernest.co Visit the Podcast Website: 300to3000.com Email the Show: podcast@evernest.co ----------------- Production House: Flint Stone Media Copyright of Evernest 2021.
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Aug 30, 2021 • 26min

Episode 31: How To Know When It's Time To Make a Big Hire

It's easy to hire role players for your property management company. But the larger you want to grow and the faster you want to go, you'll need to consider hiring A+ talent. In this episode, we look back at the past 13 years and Matthew will shed some light on how we determined the best time to make the big hires needed to scale. ----------------- Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: 300to3000.com Email the Show: podcast@evernest.co ----------------- Production House: Flint Stone Media Copyright of Evernest 2021.
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Jul 5, 2021 • 23min

Episode 30: 3 Personal Characteristics Needed to Scale Your PM Business

Once 25,000 properties became our BHAG, Matthew knew there was a lot of professional growth needed to hit that target. Listen in as he breaks down the three most important qualities of the property management entrepreneur who is looking to scale their business beyond the average size. And these qualities are not just to be found in the owner(s)…they apply to the entire team as you scale. ----------------- Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: 300to3000.com Email the Show: podcast@evernest.co ----------------- Production House: Flint Stone Media Copyright of Evernest 2021.
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Jun 21, 2021 • 41min

Episode 29: Our Leasing Process - From Dumpster Fire to Well Oiled Machine

When you're growing your management company, some things need to be automated in order to scale. And this is exactly what we attempted to do in our leasing department - automate every aspect of the process to handle the volume. In this episode, we sit down with Jacob West who spearheaded our efforts to move from automation to customization of our leasing team…all the while handling around 1,400 applications per month. He shares what worked, what didn't work, and how we managed to get most of our 5-STAR reviews from our leasing team. ----------------- Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: 300to3000.com Guest: Jacob West of Evernest Email the Show: podcast@evernest.co ----------------- Production House: Flint Stone Media Copyright of Evernest 2021.
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May 31, 2021 • 33min

Episode 28: From Virtual Assistants to Remote Team Members

In this episode, Matthew and Spencer interview Frank Munoz, a long time remote worker at Evernest. We discuss best practices, common mistakes, and the story behind how we made the big decision to hire remote workers in the first place. ----------------- Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: 300to3000.com Guest: Frank Munoz of Evernest Email the Show: podcast@evernest.co ----------------- Production House: Flint Stone Media Copyright of Evernest 2021.
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May 17, 2021 • 24min

Episode 27: Owner Onboarding - Never Lose Another Customer Again

As our company began scaling, we ran into some issues moving new clients successfully from sales to fully onboarded and happy owners. It wasn't as smooth as we had imagined and we ended up losing a lot of clients out the back door. This is why we created a new position we call Owner Onboarding after reading the book 'Never Lose Another Customer Again.' Do we have it all figured out? No…but this episode will give you a transparent look into the mistakes we've made as well as the progress. ----------------- Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: 300to3000.com Email the Show: podcast@evernest.co ----------------- Production House: Flint Stone Media Copyright of Evernest 2021.
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May 3, 2021 • 36min

Episode 26: Sales Series: Mark Ainley - Chicago's Most Successful Business Development Manager

Mark Ainley does it all. He is the Marketing, Sales, and Onboarding specialist at GC Realty and Development in Chicago. His aggressive approach to educating potential clients through podcasts, e-books, investor tools and much more has helped grow their business from 300 to 1,200 units. Learn more about how Mark structures his marketing funnel and follow up sequences in Leadsimple to stay in front of his potential clients and position himself as the market expert for Chicago. This episode will wrap up our sales series and give you plenty of actionable items you can implement in your own journey from 300 to 3,000. ----------------- Connect with Matt and Spencer at Evernest: Evernest.co Guest: Mark Ainley of GC Realty and Development in Chicago | Email Mark Visit the Podcast Website: 300to3000.com Email the Show: podcast@evernest.co ----------------- Production House: Flint Stone Media Copyright of Evernest 2021.
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Apr 19, 2021 • 29min

Episode 25: Sales Series: Mike Connolly - Hustle Habits That Will Grow Your Market

You don't have to spend a ton of money on digital marketing or be the #1 spot in Google search. You can grow your business the way Mike has through hustle and grit. Learn some of Mike's favorite approaches to guerrilla marketing and take advantage of his offer to share all of his material with our listeners! ----------------- Connect with Matt and Spencer at Evernest: Evernest.co Guest: Mike Connolly of East Bay Property Management | Email Mike Visit the Podcast Website: 300to3000.com Email the Show: podcast@evernest.co ----------------- Production House: Flint Stone Media Copyright of Evernest 2021.
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Apr 5, 2021 • 29min

Episode 24: Sales Series - The RentScale Advantage

This episode is not like all the rest. We're excited to welcome one of our former BDMs, Maya Madden, to the show. After leaving Evernest, Maya made her way to RentScale where she property managers build their sales foundation, optimize their CRM, and train salespeople for high performance. We'll dive into successful BDM traits, the RentScale process for training BDMs, and even discuss a few industry debates that are critical for your success. ----------------- Connect with Matt and Spencer at Evernest: Evernest.co Guest: Maya Madden of RentScale Visit the Podcast Website: 300to3000.com Email the Show: podcast@evernest.co ----------------- Production House: Flint Stone Media Copyright of Evernest 2021.

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