Restaurant Influencers

Scaling a brick-and-mortar restaurant brand is a big challenge. But Micha Magid and Mighty Quinn's BBQ have found success growing their franchise operation by tailoring each new location to the needs of its local market. Listen to this interview to learn about scaling a business non-traditionally, building a restaurant tech stack, and retaining a passionate team. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

Evan LeRoy, co-owner of LeRoy and Lewis Barbecue, is crafting boundary-breaking menu items and innovative social media. Recognizing a potential beyond mere views and clicks, his restaurant business focuses on crafting videos, podcasts, and more content with value — fostering a community. Listen to this interview to learn about building an online audience, leveraging digital storytelling, and restaurant technology. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

Chip Klose, restaurant consultant and host of the Restaurant Strategy podcast, is on a mission to redefine success in the hospitality industry. He guides his clients toward growth, while also helping them challenge the notion that success should be measured by grueling work hours. Work smarter, not harder. Listen to this interview to learn about making 20% profit, social media as a business tool, and the Marketing Triangle. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

Devin Eichler, founder/CEO of Crafty Cow, understands that simplicity and relationships are keys to success — in-person AND online. Establishing connections with audiences is paramount and Crafty Cow is finding a way to thrive in the competitive hospitality world. Listen to this interview to learn about streamlining restaurant operations, connecting with customers through personal branding, and learning to ask for help. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

Tony Smith, CEO of Restaurant365, discusses bringing numbers to life with software, the value of in-person events, and how to avoid burnout. They also talk about the importance of listening to customer feedback and share smartphone preferences and technology usage.

Sara Finnegan, chief of staff at Edley's Restaurant Group, has an inspiring recipe for growth. The main ingredient is a Southern Soul. The restaurant industry leader has emerged with a strong and empowered voice to help others succeed. Listen to this interview to learn about giving back to the community, serving on the Toast Customer Advisory Board, user-generated content, and what it means to be a woman in hospitality. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

Soliciting feedback from customers is often a daunting task. But Zack Oates and Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results. Listen to this interview to learn how to get feedback from guests in real time, creating brand loyalty through relationships, and digital storytelling that connects. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

Gregg Majewski, the visionary CEO/Founder of Craveworthy Brands (@craveworthybrands), has shown that innovation, forward-thinking, and a commitment to personal connections can lead to exceptional achievements and growth in the hospitality industry. Listen to this interview with @greggmajewski to learn about starting his own Craveworthy Media company, scaling multiple brands, and the need for real people in the service industry. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

Elizabeth Chambers of BIRD Bakery knows the power of Smartphone Storytelling to connect with consumers while celebrating the importance of family and food. She has learned the best way to get your real story told is to tell it yourself on your own terms. Listen to this interview with @elizabethchambers to learn about embracing hospitality in every moment, opening an international location, and building social media awareness. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices

In Jon Taffer's eyes, the restaurant industry isn't just about serving food and beverage — it's about creating REACTIONS. The Bar Rescue host and executive producer knows the importance of understanding the psychology behind customers' reactions. It’s at the core of his business philosophy. Listen to this interview to learn about defeating self-doubt, keeping authenticity intact, and being in the reaction business. Sponsored by: Toast: All-In-1 Restaurant POS — https://bit.ly/3vpeVsc Learn more about your ad choices. Visit megaphone.fm/adchoices