Coffee with Jon - Think Big. Get Unstuck. Grow Your Business

Joe Macleod is the Founder at andEnd, the world's first product ending business dedicated to helping companies create the best offboarding experiences (endings) for their customers. They work with hundreds of companies, including giants like Microsoft, Pepsico, Spotify, Intuit, IKEA, and Volvo, to ensure good endings to their customer relationships. All products face a cycle of endings, from breakage to customer burnout to falling behind consumption trends, but the end of the customer experience is often overlooked by many businesses. They're instead obsessed with their onboarding experience, which they spend a lot of time and money perfecting to attract new customers. What they don't know is that investing in good customer endings can improve new business models, increase consumer engagement, raise customer satisfaction, broaden business influence and brand perception, pre-empt legislation (such as GDPR, which empowered consumers) and maximize sustainability. Joe is also the author of the Ends.: Why we overlook endings for humans, products, services and digital. And why we shouldn't, which iFixIt⁠ called the best book about consumer e-waste and Endineering: Designing Consumption Lifecycles That End As Well as They Begin. He has 20+ years experience in product development across digital, physical, and service sectors and previously was the Head of Design at the award-winning studio Ustwo, where he built and led one of the industry's most respected design teams, with studios in London, New York, Sweden, and Sydney. Connect with Jon Dwoskin: Twitter: @jdwoskin Facebook: https://www.facebook.com/jonathan.dwoskin Instagram: https://www.instagram.com/thejondwoskinexperience/ Website: https://jondwoskin.com/LinkedIn: https://www.linkedin.com/in/jondwoskin/ Email: jon@jondwoskin.com Get Jon's Book: The Think Big Movement: Grow your business big. Very Big! Connect with Joe Macleod: Website: http://www.andend.co/ Twitter: https://twitter.com/andend_co Instagram: https://www.instagram.com/andend.co/ LinkedIn: https://www.linkedin.com/company/andend/

Jon talks about using AI tools for your business. Connect with Jon Dwoskin: Twitter: @jdwoskin Facebook: https://www.facebook.com/jonathan.dwoskin Instagram: https://www.instagram.com/thejondwoskinexperience/ Website: https://jondwoskin.com/ LinkedIn: https://www.linkedin.com/in/jondwoskin/ Email: jon@jondwoskin.com Get Jon's Book: The Think Big Movement: Grow your business big. Very Big!

Jon shares the importance of creating space for work. Connect with Jon Dwoskin: Twitter: @jdwoskin Facebook: https://www.facebook.com/jonathan.dwoskin Instagram: https://www.instagram.com/thejondwoskinexperience/ Website: https://jondwoskin.com/ LinkedIn: https://www.linkedin.com/in/jondwoskin/ Email: jon@jondwoskin.com Get Jon's Book: The Think Big Movement: Grow your business big. Very Big!

Jennifer Ross is the owner and founder of Jennifer Ross Business Affairs. Ross was the former the General Counsel and Director of Business Affairs at Pitch in Culver City, California, who became her first client upon opening JRBA in 2017. Ms. Ross has extensive experience in advertising and entertainment business affairs which includes professional experience with William Morris Endeavor Entertainment, TBWA\ Media Arts Lab, SAG-AFTRA and Rubin Postaer and Associates. Ms. Ross is a California licensed Attorney with an MBA specializing in Management. Connect with Jon Dwoskin: Twitter: @jdwoskin Facebook: https://www.facebook.com/jonathan.dwoskin Instagram: https://www.instagram.com/thejondwoskinexperience/ Website: https://jondwoskin.com/LinkedIn: https://www.linkedin.com/in/jondwoskin/ Email: jon@jondwoskin.com Get Jon's Book: The Think Big Movement: Grow your business big. Very Big! Connect with Jennifer Ross: Website: jenniferrossba.com

Dr. Deanne De Vries takes the guesswork out of doing business in Africa and illustrates why now is the time to invest in AfriCAN – the can-do continent. She taps into her 30+ years of on-the-ground experience to paint a picture of realities on the ground that challenge conventional wisdom and change the way investors and companies view the continent of Africa and the diversity of opportunities for businesses in all industries. Connect with Jon Dwoskin: Twitter: @jdwoskin Facebook: https://www.facebook.com/jonathan.dwoskin Instagram: https://www.instagram.com/thejondwoskinexperience/ Website: https://jondwoskin.com/LinkedIn: https://www.linkedin.com/in/jondwoskin/ Email: jon@jondwoskin.com Get Jon's Book: The Think Big Movement: Grow your business big. Very Big! Connect with Dr. Deanne De Vries: Website: www.drdeannedevries.com Twitter: https://twitter.com/drdeannedevries Instagram: https://bit.ly/DrDeanneDeVriesIG LinkedIn: https://bit.ly/DrDeanneDeVriesLI

Christopher P Willis is Acrolinx's Chief Marketing Officer, responsible for all aspects of the company's Marketing strategy. Christopher is a specialist in Content Governance, AI and pipeline management with over 20 years of experience growing companies in the technology sector. Before joining Acrolinx, Christopher held leadership roles in marketing, creative, technical, and business development at companies including Perfecto, Pyxis Mobile, KPMG-CT, ModelGolf, and Cambridge Technology Group. Willis is a recognized thought leader in the areas of AI, DEI and Content Governance, and is active within industry groups dedicated to the growth and health of Marketing Technology and the verticals he serves. Christopher is a dynamic, captivating and knowledgeable speaker, with insightful stories from his many years working with some of the biggest tech names in the world, including Google, Facebook and Twitter. Some of his thoughts on the importance of content governance and brand alignment today are incredibly valuable and actionable for a range of audiences in tech, operations, leadership and brand alignment. Christopher is also a CrossFit coach and passionate about physical health, as well as sports discipline and team-building. Find out more visiting: https://legendarypodcasts.com/christopher-willis/ Connect with Jon Dwoskin: Twitter: @jdwoskin Facebook: https://www.facebook.com/jonathan.dwoskin Instagram: https://www.instagram.com/thejondwoskinexperience/ Website: https://jondwoskin.com/LinkedIn: https://www.linkedin.com/in/jondwoskin/ Email: jon@jondwoskin.com Get Jon's Book: The Think Big Movement: Grow your business big. Very Big! Connect with Christopher Willis: Website: https://www.acrolinx.com/ Twitter: https://twitter.com/cpwillis LinkedIn: https://www.linkedin.com/company/acrolinx/ LinkedIn: https://www.linkedin.com/in/cpwillis/ Facebook: https://www.facebook.com/Acrolinxcc

Jon shares the importance of saving 4 minutes a day to have a productive day for yourself. Connect with Jon Dwoskin: Twitter: @jdwoskin Facebook: https://www.facebook.com/jonathan.dwoskin Instagram: https://www.instagram.com/thejondwoskinexperience/ Website: https://jondwoskin.com/ LinkedIn: https://www.linkedin.com/in/jondwoskin/ Email: jon@jondwoskin.com Get Jon's Book: The Think Big Movement: Grow your business big. Very Big!

Jon shares the importance of organizing to save some extra time. Connect with Jon Dwoskin: Twitter: @jdwoskin Facebook: https://www.facebook.com/jonathan.dwoskin Instagram: https://www.instagram.com/thejondwoskinexperience/ Website: https://jondwoskin.com/ LinkedIn: https://www.linkedin.com/in/jondwoskin/ Email: jon@jondwoskin.com Get Jon's Book: The Think Big Movement: Grow your business big. Very Big!

Amy Lynn Durham's clients call her the "Corporate Mystic." Have you ever met someone who can magically combine the serious inner work we all need for achieving maximum results with fun, humor, and insight? Amy is that woman and she's sharing her magic with clients who know that there's more to life than just going to work every day like a robot and earning a paycheck. Amy is the Founder of Create Magic At Work™, where she uses her knowledge as an Executive Coach & certified Spiritual Intelligence Coach (SQ21, a faith-neutral system) to uniquely blend spirituality and business to assist clients in their personal, professional, and spiritual development. Amy is the host of the Create Magic At Work ® podcast, a top 10% globally ranked podcast and the author of the book by the same name. She is an Executive Contributor for Brainz Magazine and has been a guest on over 60 podcasts sharing her insights on how leaders in the workplace can become empowered and embrace their full potential. Amy draws on her past experiences as a successful Corporate Executive and shares win-win ways people can get results by connecting authentically and seeing the humanity in each other. Through her unique ability to help you ignite your own magical gifts, you will get immediate results in your business and life. Degrees, Certifications & Credentials: – U.C. Berkeley Certified Executive Coach – Certified Spiritual Intelligence Coach utilizing the SQ21 – Certified Emotional Intelligence Practitioner – Former Corporate Executive & Recovering Workaholic Connect with Jon Dwoskin: Twitter: @jdwoskin Facebook: https://www.facebook.com/jonathan.dwoskin Instagram: https://www.instagram.com/thejondwoskinexperience/ Website: https://jondwoskin.com/LinkedIn: https://www.linkedin.com/in/jondwoskin/ Email: jon@jondwoskin.com Get Jon's Book: The Think Big Movement: Grow your business big. Very Big! Connect with Amy Lynn Durham: Website: www.createmagicatwork.net Twitter: https://www.twitter.com/durham_amy Instagram: https://www.instagram.com/createmagicatwork LinkedIn: https://www.linkedin.com/company/create-magic-at-work Facebook: https://www.facebook.com/112951637095427

Jon talks about being consistent in mastering the art of follow-up notes. Connect with Jon Dwoskin: Twitter: @jdwoskin Facebook: https://www.facebook.com/jonathan.dwoskin Instagram: https://www.instagram.com/thejondwoskinexperience/ Website: https://jondwoskin.com/ LinkedIn: https://www.linkedin.com/in/jondwoskin/ Email: jon@jondwoskin.com Get Jon's Book: The Think Big Movement: Grow your business big. Very Big!