Influence & Impact for Leaders

Networking is an idea that makes some of us cringe.  Others would love to network more but struggle to attend events due to workload and caring responsibilities. But what if networking didn’t have to be so uncomfortable and you could do it in a way that works for you?    That’s what Ellie Rich-Poole, career development coach and one of LinkedIn’s Top Voices for careers.    We cover…    Why networking is key to developing your career and accessing opportunities  How to build your network in a way that works for you  The power of making genuine connections rather than working the room  How to make yourself actually go to networking events  Making the most of networking opportunities  Creating a croissant not a bagel (you’ll have to listen to decipher that one)      This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.     My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership bestie.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    Come and join over 40 women in Women Leading – my community to help you lead without overwhelm.  It offers peer support calls, group coaching calls, regular menopause events and a live leadership and wellbeing workshop each month on topics including…    Managing an Overwhelmed Team  How and When to Coach Your Team  Reducing Drama in your Team  Giving Feedback Without Feeling Awkward    Find up more and sign up at https://www.carlamillertraining.com/womenleading     About Ellie     Ellie Rich-Poole is a Career Development Coach. She helps leaders find their perfect role and be brilliant in it, by playing to their strengths. She goes on the journey with them as a supporter and challenger to help them get to action and get results, particularly at times of transition.    She has over 25 years’ experience in HR, Recruitment and Head-hunting. She founded her business in 2016 to inspire and support others with their career development.    She enjoys leading group sessions and speaks on a range of career topics including ’12 ways to take control of your career’, ‘Learn to Love LinkedIn’ and ‘Stop hiding, start Networking.’    She supports a range of DEI focused organisations as an Interview Coach, a Mentor and a Career Accelerator programme lead. She is the Chief Ambassador for Girls Friendly Society (GFS) a charity working with girls in the UK’s least privileged areas. She is passionate about helping individuals achieve their potential.    Ellie is a Mental Health First Aider and has lived experience of pre and postnatal anxiety.    She understands the challenges of managing a career and a family.  Ellie has lived and worked in the UK, Germany, Chile and Singapore and enjoys  supporting globally minded individuals and organisations, and making new friends.    She has studied at both Durham and Oxford University, and is an International Coaching Federation PCC level Coach. She is a Strengths Profile and Insights Discovery Practitioner. LinkedIn named her a LinkedIn ‘Top Voice’ for Careers in 2022.    https://www.ellierichpoole.com/organisations/   https://www.linkedin.com/in/ellierichpoole/           Mentioned in this episode:https://carlamiller.co.uk/newsletter/

In this week’s episode leadership coach Jennifer McCanna and I are answering your questions about dealing with difficult relationships in the workplace. We discuss… How to stop harsh feedback from impacting your confidence How to talk to your line manager when you’re struggling to work with a colleague Your expectations of your line manager and what to do when they aren’t being met Jen’s ‘What Next Wheel’ – a tool that helps you respond rather than react in tricky influencing situations   This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.   My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership bestie.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.   I’ve just launched Women Leading – a community to help you lead without overwhelm.  It offers peer support calls, group coaching calls, regular menopause events and a live leadership and wellbeing workshop each month on topics including… How to Say No Managing an Overwhelmed Team How and When to Coach Your Team Reducing Drama in your Team Giving Feedback Without Feeling Awkward   Find up more and sign up at https://www.carlamillertraining.com/womenleading   About Jennifer Jen is sought after as a leadership coach who helps clients overcome even the most horrible work challenges, helping them rebuild their confidence and self-belief and realise their ambition. She supports clients to manage their energy and navigate their emotions so they can feel calm and resourceful at work.   Not only an experienced coach with the international coaching federation, Jen is a emotional freedom technique (EFT) practitioner, leadership development expert and valued member of the Women Leading faculty!   She works with clients across the charity, corporate and public sectors including the UK’s Department for Education, Oxfam, HSBC, Sheffield City Council, Pancreatic Cancer UK and hundreds of small charities delivering services across the country.   Ever experienced a toxic work relationship, badly handled restructure or the challenge of an HR process which rumbles on and on? Feel it knocked you for six a bit? Then Jen is your coach! In life before coaching Jen managed high profile fundraising events and diverse teams of fundraisers so she knows first hand the influencing skills, self awareness and sense of humour needed to lead a team within an organisation.   Jen has so many valuable resources on her website including Coffee Break Coaching which includes 5 great exercises – everything to increase your insight about someone you’re struggling to build a relationship with, to a reflection for the rubbish days when you just need to feel a notch better to find the motivation to get on with things.   Website:  mccannacoaching.co.uk You can follow her on LinkedIn Jennifer McCanna  And on Instagram (@jen_the_leadership_coach)       Mentioned in this episode:https://carlamiller.co.uk/newsletter/

As leaders we’d all like to have happy teams but how do we create the right environment to achieve that?  I interview Richard Clarke, creator of the popular Happy Teams substack newsletter, about his experience building a company centred on team happiness and the work he does helping companies create happier teams. We discuss… What makes people happy at work The 5 factors that influence team happiness Who is responsible for your team’s happiness Richard Clarke is the founder and ex-CEO of Secret Source, an IT company based in Spain. In 2014 he had a theory, if he set up a company whose main KPIs were team and client happiness then the team would collaborate better, be more aligned with their clients and perform better and all the traditional measures of success, profit, revenue, growth would naturally follow. For 10 years Richard studied the science of happiness in the workplace and applied it in his company. In 2022, with almost 50 employees Richard handed over the role of CEO and he now dedicates his life to sharing his knowledge. He writes, speaks and teaches leaders and organisations how to use the science of happiness and wellbeing to build better teams.   Richard’s white paper on team happiness: richardclarke.eu/podcastgift  Happy Teams substack: happyteams.substack.com    This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.   My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership bestie.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.   I’ve just launched Women Leading – a community to help you lead without overwhelm.  It offers peer support, live Q&A with me, access to the Leadership Skills Lab, menopause events and a live workshop each month on topics including… How to Say No Managing an Overwhelmed Team How and When to Coach Your Team Reducing Drama in your Team Giving Feedback Without Feeling Awkward Until 1 May 2024 you can access a discounted price at https://www.carlamillertraining.com/womenleading    Mentioned in this episode:https://carlamiller.co.uk/newsletter/

A discussion about how always solving others' problems can steal time, stall career growth, and block strategic work. Stories illustrate when helpfulness becomes harmful and why becoming irreplaceable hurts promotion. Practical barriers to team problem-solving are explored, like authority, knowledge, information, autonomy, culture, and habit. A simple coaching question for retraining teams is introduced.

In this episode, I’m talking to Happiness at Work expert Aoife O’Brien about the red flags in toxic workplaces that you need to be aware of.  We look at:  How we identify a toxic work environment  How to establish if it is generally toxic for everyone or just toxic for you   What to do if you feel stuck in a toxic environment   How to make sure the next workplace you move to is much healthier    Aoife O’Brien founded Happier at Work to solve the problem that 85% of employees are disengaged at work. Using her research-based Happier at Work framework, she partners with leaders to focus on: workplace culture; cultivating balance; and empowering leaders. Her award-winning podcast, Happier at Work® which I’ve guested on, features a combination of interview-based episodes as well as solo podcasting.  This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.  My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership coach.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.  This is now a top 2% global podcast so thanks for being part of that and do keep on spreading the word buy sharing a favourite episode with someone today.    You might also enjoy these episodes…    Episode 152 – Is it time to leave your job?  Episode 102 – Happier at work with Aoife o’Brien    Sign up to the Women Leading waitlist at https://www.carlamillertraining.com/earlybird     Contact Aoife…  https://www.linkedin.com/in/aoifemobrien  https://www.instagram.com/happieratwork.ie   https://www.twitter.com/happieratworkHQ   https://www.youtube.com/@happieratworkhq   https://happieratwork.ie   https://www.impostersyndrome.ie          Mentioned in this episode:https://carlamiller.co.uk/newsletter/

Have you thought about getting a coach or joining a course but immediately dismissed it because your organization has no budget?    Have you considered asking your employer to invest in you but felt too awkward about it to actually make the ask?    Do you feel bad booking yourself onto training because it would be taking training budget away from your team?  If so, in this episode I am going to…  Help you shift your mindset so you feel more comfortable asking your employer to invest in you  Share how the leadership multiplier effect means your development benefits others  Provide strategies for making the ask  This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.    My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership coach.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    Sign up to the Women Leading waitlist at https://www.carlamillertraining.com/earlybird         Mentioned in this episode:https://carlamiller.co.uk/newsletter/

Would you like to create a team culture that allows everyone to thrive?  And would you like to add coaching to your toolkit as a manager?      This week on the Influence & Impact podcast I’m joined by Jo Wright, author of ‘No More Sh*t Managers: Seven Steps to a Coaching Culture’ who’ll be talking about how to create a coaching culture within your team or organisation and why coaching conversations between managers and direct reports make so much difference.    We cover:  How to create space for quality conversations when you’re overwhelmed  Why organizations need to embrace slowing down to speed up  How feedback is key to a coaching culture  The seven-step framework for creating a coaching culture    This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.    My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership coach.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    About Jo:  As Co-founder of Coaching Culture, and bestselling author of ‘No More Sh*t Managers: Seven Steps to a Coaching Culture’, Jo’s a passionate advocate for the many benefits a coaching ulture creates.  With nearly 30 years’ experience in leading and coaching teams, and as a professionally accredited Coach, Jo is a true coaching champion, on a mission to inspire people to think differently about the power of coaching. She is often to be found sharing insights on howthe power of coaching can be used to create high performing teams, build trust, shape leadership styles and raise performance in the workplace.    Jo spends much of her time speaking about the benefits of coaching, the power of transformational conversations and culture, as well as interviewing industry leaders for Coaching Culture’s Learncast series. Jo’s first book, ‘No More Sh*t Managers: Seven Steps to a Coaching Culture’ became an Amazon Bestseller on its first day of release in November 2023.  Find out more about Jo Wright at:  https://www.jowright.com   https://www.coachingculture.com     If you’ve enjoyed this episode, please leave a review and make sure you’ve got the podcast set to ‘follow’ if you’re listening in Apple or Spotify so you don’t miss future episodes.      If you’d like to talk to me about 1:1 coaching, or the upcoming Be Bolder confidence course and Influence & Impact women’s leadership programme do book a call or connect on LinkedIn and send me a message there.     

If you’ve got a team member who lacks confidence it could be impacting their performance, their career progression and how they feel about work.  Confidence issues are widespread with 79% of women saying they lack confidence at work.  And it impacts people’s ability to perform and progress. 46% of women say managing a negative mindset stops them from making the impact they want at work whilst 37% of women identified a lack of confidence and self-belief in their own ability as an obstacle to career progression  So how do you help people in your team build their confidence and unlock their potential?  In this episode, I’m going to share 6 practical ways you can help a team member feel more confident in their role, as well as 3 traps to avoid to make sure you’re not labelling someone as unconfident when that may not be the issue.    We’ll look at…  How the type of feedback you give makes a real difference  How you might be impacting the confidence of your team  How you can use coaching questions to support their self-awareness and self-belief  Ways to make them feel valued  How modelling and encouraging a growth mindset can help    This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.    My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership coach.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.    If you’ve enjoyed this episode please leave a review and make sure you’ve got the podcast set to ‘follow’ if you’re listening in Apple or Spotify so you don’t miss future episodes.  We’ve got some brilliant episodes coming up in February.    If you’d like to talk to me about 1:1 coaching, or the upcoming Be Bolder confidence course and Influence & Impact women’s leadership programme do book a call or connect on LinkedIn and send me a message there.      Mentioned in this episode:https://carlamiller.co.uk/newsletter/

Do you experience anxiety or nerves when you have to present at an important meeting or give a talk? Why is it that public speaking creates such a strong reaction in many of us? And how do we overcome those nerves to be able to perform at our best? My guest today Olivia James is a Harley Street performance specialist and therapist. She treats professional confidence issues, public speaking anxiety and trauma.    As well as uncovering why we feel so anxious Oliva and I discuss some specific strategies you can use ahead of a presentation to go in feeling calm and how to deal with going blank or losing your train of thought during a presentation. I've taken some really fantastic ideas from our conversation and I'm sure you will too.   This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.   My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your new leadership bestie.  And as your bestie I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.   If speaking up in meetings in general is something you struggle with then do ask your employer to fund you to attend our March Be Bolder course. As well as helping you become more confident generally and turn down the volume on your Inner Critic, we have an entire workshop dedicated to helping you speak up confidently and get your voice heard in meetings. Go to carlamiller.co.uk/bebolder to find out more.   If you’ve enjoyed this episode please leave a review and make sure you’ve got the podcast set to ‘follow’ if you’re listening on Apple or Spotify so you don’t miss future episodes.  We’ve got some brilliant episodes coming up in February.   If you’d like to talk to me about 1:1 coaching, or the upcoming Be Bolder confidence course and Influence & Impact women’s leadership programme do book a call or connect on LinkedIn and send me a message there.Mentioned in this episode:https://carlamiller.co.uk/newsletter/

Takes on the panic of being put on the spot at work and why perfectionist thinking makes it worse. Explores reframing expectations and embracing reflective thinking as a strength. Offers quick grounding techniques to steady your nerves. Presents concise holding phrases to buy thinking time and scripts to delay answers professionally.