Cat & Cloud Podcast

Cat & Cloud Podcast  Cat & Cloud Coffee www.catandcloud.com/ Coffee Futures Fund: Community and Support for Emerging Coffee Shop Owners - Ep# 443 Summary In this episode, the crew sits down with Akshat Khandelwal, founder of Coffee Futures Fund, to unpack the reality of coffee shop ownership—and why so many founders struggle in silence. Drawing from conversations with hundreds of operators, Akshat shares how the industry has focused heavily on product quality while overlooking the people behind the bar. The conversation explores loneliness in ownership, the myth of “figuring it out alone,” and how mentorship, community, and shared experience can dramatically shift outcomes for emerging shop owners. From funding models to values-driven leadership, this episode highlights a growing movement to support independent coffee businesses in a more human, connected way. Chapters 00:00 Akshat’s Origin Story and Why Coffee Pulled Him In 08:00 Why So Many Coffee Shop Owners Said “Don’t Do It” 16:00 From Romantic Dream to Coffee Futures Fund 24:00 Building a Village: Mentorship, Community, and Capital 32:00 Why Coffee Shop Owners Feel Isolated 40:00 Values, Clarity, and What Makes a Cafe Actually Matter 48:00 How the Cohort Works: Goals, Mentors, and Growth 56:00 Funding Without Equity: A Different Way to Support Shops 1:04:00 Letters to Young Coffee Shop Owners and the Future of Coffee Futures Fund Cat & Cloud: Instagram www.instagram.com/catcloudcoffee/ Webstore www.catandcloud.com/ Roasters Choice Subscription www.catandcloud.com/collections/subscriptions Wholesale Partners! Interested in serving our coffee at your business? Learn more about our Partner Program https://catandcloud.com/wholesale Links – The Truth! Colombia Truji y Angelita Thermal Shock Natural  https://catandcloud.com/products/colombia-truji-y-angelita-thermal-shock-natural Coffee Futures Fund: Jared Truby Interview https://youtu.be/KaTFcHxjumk?si=wlTAbJ7ZCvZleM7B Jared Truby Zine https://www.flipsnack.com/965BBFD6AED/letter-to-young-coffee-owners-issue-with-jared-truby Roundtable Event https://coffeefutures.fund/Roundtable.html World of Coffee/SCA https://usa.worldofcoffee.org/ Cafe Imports https://www.eventbrite.com/e/source-where-do-we-go-from-here-tickets-1983895046489 Cat & Cloud Coffee was founded in 2016 by three friends who believe experiences and connections shape our lives. Former barista champions and lifelong coffee professionals, they envisioned a better way to do business and set out to create a values-driven organization that put culture first. Our mission is to inspire connection by creating memorable experiences. Whether it's with guests in our 4 retail locations in Santa Cruz, our team members, or our wholesale partners across the country, we strive to leave everyone better than we found them.  The Cat & Cloud Podcast is a space for us to share our experiences and adventures in coffee and business in hopes of inspiring more people to create culture and values-driven organizations.  Hosted by Chris Baca and Jared Truby Produced by Casey Ryan March 2026

Cat & Cloud Podcast  Cat & Cloud Coffee www.catandcloud.com/ Monday Morning Coffee Industry Check-in - Ep #442 Summary In this episode, Chris, Jared and Casey cover a wide mix of coffee-industry updates, behind-the-scenes projects, and big-picture reflections on what makes specialty coffee compelling. They preview upcoming events including a Bay Area roundtable with Coffee Futures Fund, their plans for World of Coffee in San Diego, and Chris’s upcoming Cafe Imports panel focused on the real challenges business owners are facing right now. The conversation also dives into the design and philosophy behind the new third version of the Chris Baca Dial Tamper, exploring how tools can become expressions of craft, ritual, and identity. From there, they wander into a thoughtful discussion about trade shows, coffee culture, Blue Bottle’s evolution under corporate ownership, and the tension between hospitality, scale, authenticity, and business reality—while still keeping the whole thing loose, funny, and very Monday-morning Cat & Cloud. Chapters 00:00 Coffee Futures Roundtable on Cafe Business Ownership 06:00 World of Coffee in San Diego: Why This Year Feels Big 10:00 Chris’s Cafe Imports Panel: Less PR, More Reality 15:00 The Third Dial Tamper and the Beauty of Overbuilt Tools                            26:45 Why Coffee Gear and Design Geek Out 35:00 Blue Bottle, Big Business, and the Arc of a Brand 40:00 Nestle, Specialty Coffee and Cafes Cat & Cloud: Instagram www.instagram.com/catcloudcoffee/ Webstore www.catandcloud.com/ Roasters Choice Subscription www.catandcloud.com/collections/subscriptions Wholesale Partners! Interested in serving our coffee at your business? Learn more about our Partner Program https://catandcloud.com/wholesale Links: Coffee Futures Fund: Jared Truby Zine https://www.flipsnack.com/965BBFD6AED/letter-to-young-coffee-owners-issue-with-jared-truby Coffee Futures Fund: Roundtable Event https://coffeefutures.fund/Roundtable.html World of Coffee/SCA https://usa.worldofcoffee.org/ Cafe Imports https://www.eventbrite.com/e/source-where-do-we-go-from-here-tickets-1983895046489 Cat & Cloud Coffee was founded in 2016 by three friends who believe experiences and connections shape our lives. Former barista champions and lifelong coffee professionals, they envisioned a better way to do business and set out to create a values-driven organization that put culture first. Our mission is to inspire connection by creating memorable experiences. Whether it's with guests in our 4 retail locations in Santa Cruz, our team members, or our wholesale partners across the country, we strive to leave everyone better than we found them.  The Cat & Cloud Podcast is a space for us to share our experiences and adventures in coffee and business in hopes of inspiring more people to create culture and values-driven organizations.  Hosted by Chris Baca and Jared Truby Produced by Casey Ryan March 2026

Cat & Cloud Podcast  Cat & Cloud Coffee www.catandcloud.com/ Finding Joy in Every Season of Work: Part II – Ep #441 Summary In part two of this conversation on finding joy in every season of work, the team (Chris, Jared and Casey) digs deeper into the shift from barista life into leadership, ownership, and building something that lasts. Chris and Jared reflect on how early work experiences, both inspiring and dysfunctional, shaped the kinds of leaders they wanted to become and reinforced the importance of community, fun, and genuine human connection in coffee. The episode explores how easy it is for owners and leaders to lose sight of the original passion that got them started, especially under the pressure of business realities, but argues that joy can still be created intentionally through trust, teamwork, better systems, gratitude, and a commitment to improving the experience for both staff, guests and for yourself. Ultimately, it’s a conversation about staying connected to purpose, remembering where you came from, having gratitude, and building workplaces where success and joy are not enemies. Chapters 00:00 Welcome Back: Finding Joy in Every Season (Part 2) 4:00 The Transition from Barista to Leadership 11:00 Early Lessons from Tough Work Environments 20:00 Creating Culture Through Energy and Hospitality 30:00 When Business Pressure Steals the Joy 36:30 In a Tough Season of Business Ownership, Where to Next? 41:00 Where Did You Come From? Where Did You Go? 46:45 What Still Fires Us Up Today Cat & Cloud: Instagram www.instagram.com/catcloudcoffee/ Webstore www.catandcloud.com/ Roasters Choice Subscription www.catandcloud.com/collections/subscriptions Wholesale Partners! Interested in serving our coffee at your business? Learn more about our Partner Program https://catandcloud.com/wholesale Cat & Cloud Coffee was founded in 2016 by three friends who believe experiences and connections shape our lives. Former barista champions and lifelong coffee professionals, they envisioned a better way to do business and set out to create a values-driven organization that put culture first. Our mission is to inspire connection by creating memorable experiences. Whether it's with guests in our 4 retail locations in Santa Cruz, our team members, or our wholesale partners across the country, we strive to leave everyone better than we found them.  The Cat & Cloud Podcast is a space for us to share our experiences and adventures in coffee and business in hopes of inspiring more people to create culture and values-driven organizations.  Hosted by Chris Baca and Jared Truby Produced by Casey Ryan March 2026

Cat & Cloud Podcast  Cat & Cloud Coffee www.catandcloud.com/ Finding Joy in Every Season of Work: Part I – Ep #440 Summary In this episode, Chris and Jared (plus Casey) reflect on the early days that pulled us into specialty coffee and how those experiences shaped the work we’re still doing today. From skateboarding friendships and barista competitions to building cafés and leading teams, we talk about how the things that bring joy evolve over time. As careers grow and responsibilities expand, the work changes—and sometimes the parts you loved most become harder to hold onto. We explore the idea that every season of life and business brings different sources of meaning, and that part of the real work is finding the through lines that keep the joy alive. This conversation looks back at where it all started while asking an ongoing question: how do you stay connected to the things that made you love the work in the first place? Chapters 00:00 – Missing the Old Days: Skate Culture, Community, and the Idea of “a Place”
 05:00 – What Attracted you to Coffee and the Industry?
 10:30 – Origin and Drive Around Being a Competitive Barista
 15:00 – Competition, Connection, and Energy
 20:00 – Competitions as a Frontier of New Ideas, and Judging 27:10 -- Barista Origins and Attitudes in the Business DNA Today
 31:00 – Competition and Competition Evolution 38:00 – Transitioning to Career Focus 40:45 – Moving Forward and End of Part 1 Cat & Cloud: Instagram www.instagram.com/catcloudcoffee/ Webstore www.catandcloud.com/ Roasters Choice Subscription www.catandcloud.com/collections/subscriptions Wholesale Partners! Interested in serving our coffee at your business? Learn more about our Partner Program https://catandcloud.com/wholesale Cat & Cloud Coffee was founded in 2016 by three friends who believe experiences and connections shape our lives. Former barista champions and lifelong coffee professionals, they envisioned a better way to do business and set out to create a values-driven organization that put culture first. Our mission is to inspire connection by creating memorable experiences. Whether it's with guests in our 4 retail locations in Santa Cruz, our team members, or our wholesale partners across the country, we strive to leave everyone better than we found them.  The Cat & Cloud Podcast is a space for us to share our experiences and adventures in coffee and business in hopes of inspiring more people to create culture and values-driven organizations.  Hosted by Chris Baca and Jared Truby Produced by Casey Ryan March 2026

Cat & Cloud Podcast  Cat & Cloud Coffee www.catandcloud.com/ On-Stage, Off-Stage: Why Owners Stand in Line (And Other Hospitality Go’s & No-Go’s) – Ep #439 Summary In this episode, Jared, Chris, and Casey riff on authenticity and then dig into hospitality as “on-stage vs off-stage” work—treating a café like a live performance where everything guests see, hear, and feel (cleanliness, order, smell, noise, staff energy) shapes the experience before they even taste the coffee. They unpack “clubhousing” as a major no-go—when staff get lost in their own conversations or tasks and fail to include guests—and argue that the goal isn’t robotic service but a shared framework that helps people be more present and human. A key leadership practice is cafe/restaurant owners standing in line and experiencing the business like a guest to spot friction and keep perspective. Chris closes with his biggest hospitality deal-breakers: letting the register conversation drag while a line builds, ignoring “hovering” guests who need help, and creating perceived unavailability—because being seen and acknowledged is often the difference between a tense room and a great one. Chapters 00:00 Cold Open 05:00 On-stage vs off-stage behavior in service 08:00 First impressions: cleanliness, orderliness, and “do they care?” 17:30 Club Housing: what it is and why it’s toxic to guest experience 26:30 Loving something vs Loving it and acts of service 30:30 Leadership Habits: Witness user touch-points, and Standing in Line 36:40 Remember to Place yourself in Guest Mindset 42:40 Hot Takes and Hospitality No Goes! 46:45 Perceived unavailability + the easiest fix: acknowledge people 52:30 Strong Opinions matched with Empathy and a Growth Mindset Cat & Cloud: Instagram www.instagram.com/catcloudcoffee/ Webstore www.catandcloud.com/ Roasters Choice Subscription www.catandcloud.com/collections/subscriptions Interested in serving our coffee at your business? Become a Wholesale Partner! Learn more about our Partner Program https://catandcloud.com/wholesale Cat & Cloud Coffee was founded in 2016 by three friends who believe experiences and connections shape our lives. Former barista champions and lifelong coffee professionals, they envisioned a better way to do business and set out to create a values-driven organization that put culture first. Our mission is to inspire connection by creating memorable experiences. Whether it's with guests in our 4 retail locations in Santa Cruz, our team members, or our wholesale partners across the country, we strive to leave everyone better than we found them.  The Cat & Cloud Podcast is a space for us to share our experiences and adventures in coffee and business in hopes of inspiring more people to create culture and values-driven organizations.  Hosted by Chris Baca and Jared Truby Produced by Casey Ryan Feb 2026

Cat & Cloud Podcast Cat & Cloud Coffee www.catandcloud.com/ Specialty Coffee Ambassador: Meeting Guests Where They Are - Ep# 438 EPISODE SUMMARY Chris, Jared, and Casey dig into a classic specialty coffee problem: the gap between “coffee nerd language” and what customers actually need to have a great experience. They unpack why trust and hospitality come before origin stories and point scores, and how to guide people with simple, confidence-building choices instead of overwhelm. Along the way they riff on the limits of the 80+ point mindset, why the market ultimately decides what’s valuable, and how cafés can create “stair steps” that help guests level up over time. The thesis is simple: make it welcoming, make it relatable, and help people win on their first step. CHAPTER TITLES 00:00 Cold Open: Fruit and Chocolate, and Casey on the Mic 05:00 Scrum Boards and the “Smallest Viable” Way to Improve 15:00 Sharing in Specialty Coffee: Engage and Build Trust 21:00 It’s a Party not a Club. Welcoming others into Specialty Coffee 26:00 Specialty Scores, Coffee Assessment, and What “Value” Really Means 35:00 Specialty Coffee Industry Shifts 45:00 Knowing and Responding to the Guest Cat & Cloud: Instagram www.instagram.com/catcloudcoffee/ Webstore www.catandcloud.com/ We LOVE our Wholesale Partners! Interested in serving our coffee at your business? Learn more about our Partner Program https://catandcloud.com/pages/wholesale Links – The Home of Scrum: scrum.org Scrum: The Art of Doing Twice the Work in Half the Time - by Jeffrey Sutherland and J.J. Sutherland (book) Cat & Cloud Coffee was founded in 2016 by three friends who believe experiences and connections shape our lives. Former barista champions and lifelong coffee professionals, they envisioned a better way to do business and set out to create a values-driven organization that put culture first. Our mission is to inspire connection by creating memorable experiences. Whether it's with guests in our 4 retail locations in Santa Cruz, our team members, or our wholesale partners across the country, we strive to leave everyone better than we found them. The Cat & Cloud Podcast is a space for us to share our experiences and adventures in coffee and business in hopes of inspiring more people to create culture and values-driven organizations. Hosted by Chris Baca and Jared Truby Produced by: Casey Ryan Feb. 2026

Cat & Cloud Podcast The Evolution of Leadership: From Barista to Business Owner - Episode #437 Cat & Cloud Coffee www.catandcloud.com/ Summary In Episode #437, Chris and Jared explore the real shift that happens when you move from barista to business owner. What once felt like fast-paced camaraderie and clear wins on bar becomes a slower, more complex game of systems, sacrifice, and long-term responsibility. They talk through the hidden cost of leadership, the tension between collaboration and independence, and why owners often see a hundred problems before they see progress. The takeaway: leadership evolves, satisfaction changes, and the key is choosing agency—building momentum on purpose instead of drifting through the role. Chapters 00:00 “Is Someone Dead?”: Walking Into a Silent Roastery Meditation 06:00 Love and Hate with Chris Baca 14:00 From Barista to Boss 20:00 The Cost of Leadership, Herb Brooks and Miracle:The Boys of ‘80 26:00 Where do you find satisfaction? 31:00 Business owners often only see what needs to be done 41:00 Agency: Stop Drifting and Choose Your Next Season Cat & Cloud: Instagram www.instagram.com/catcloudcoffee/ Webstore www.catandcloud.com/ We LOVE our Wholesale Partners! Interested in serving our coffee at your business? Learn more about our Partner Program https://catandcloud.com/pages/wholesale Links – Miracle: The Boys of '80 | Official Trailer, Netflix 2026 Cat & Cloud Coffee was founded in 2016 by three friends who believe experiences and connections shape our lives. Former barista champions and lifelong coffee professionals, they envisioned a better way to do business and set out to create a values-driven organization that put culture first. Our mission is to inspire connection by creating memorable experiences. Whether it's with guests in our 4 retail locations in Santa Cruz, our team members, or our wholesale partners across the country, we strive to leave everyone better than we found them. The Cat & Cloud Podcast is a space for us to share our experiences and adventures in coffee and business in hopes of inspiring more people to create culture and values-driven organizations.

What Matters Most When Opening a Coffee Shop- and Where to Spend Your Money - Episode #436 Cat & Cloud Coffee www.catandcloud.com/ Summary Thinking about opening a coffee shop? Here’s where your money actually matters—and where it doesn’t. In this episode, Chris Baca and Jared Truby…aka Dale ;) unpack what actually matters when you’re opening (or refreshing) a café: create a real feeling of place without overspending on flashy build-out, “blow the bag” on the essentials (espresso machine, grinders, and water filtration), and don’t get distracted by optional prestige projects like roasting, direct trade, or origin travel before the core experience is dialed. They also zoom out on how café design has evolved since early third-wave homogeneity and land on a grounded definition of “sustaining excellence”: either innovate with intention or “plus the show” by obsessively maintaining the details that signal care—because culture is what people learn to accept as normal. Chapters 00:00 Monterey and Coffee 07:00 Opening a New Coffee Shop? 13:30 Business reflects the people who started it 21:00 Should I Roast Myself? 29:00 Homogeny in Coffee Shop Design 33:20 What’s Worth It vs. What’s Hype 42:00 Plus the Show Cat & Cloud: Instagram www.instagram.com/catcloudcoffee/ Webstore www.catandcloud.com/ We LOVE our Wholesale Partners! Interested in serving our coffee at your business? Learn more about our Partner Program https://catandcloud.com/pages/wholesale Links – Six Over Coffee https://www.instagram.com/sixovercoffee/?hl=en Cat & Cloud Coffee was founded in 2016 by three friends who believe experiences and connections shape our lives. Former barista champions and lifelong coffee professionals, they envisioned a better way to do business and set out to create a values-driven organization that put culture first. Our mission is to inspire connection by creating memorable experiences. Whether it's with guests in our 4 retail locations in Santa Cruz, our team members, or our wholesale partners across the country, we strive to leave everyone better than we found them. The Cat & Cloud Podcast is a space for us to share our experiences and adventures in coffee and business in hopes of inspiring more people to create culture and values-driven organizations.

Scaling Excellence Without Losing The Soul of Your Company In this episode, Jared, Chris, and Charles wrestle with the challenge of scaling excellence while protecting culture. Drawing from a recent leadership offsite, they explore why growth doesn’t dilute a company’s soul—unprotected culture does. The conversation breaks down the role of founder-led vision, repeatable systems, and strong local leadership in turning values into daily behavior, while addressing hiring, pruning, and the real costs of doing things well. At its core, this episode is about choosing intentional growth, aligning people and purpose, and doing the hard work required to scale with integrity. Chapters: 0:00 – Cold Mornings, Ramen Bars, and Pajama Parties
 5:00 – The Core Question: Can You Scale Without Losing Your Soul?
 11:30 – Scaling Culture, Not Just Stores
 15:30 – Founder-Led Vision and Intentional Obsession
 22:30 – Systems Don’t Kill Culture—Neglect Does
 29:30 – Hiring and the Cultural Fit
 36:30 – Can Excellence Be Scaled at All?
 45:00 – Growth as a Choice, Not a Requirement
 50:00 – Final Reflections: Protecting the North Star
 Links – Bici Coffee @ Rosewood Hotel https://www.rosewoodhotels.com/en/sand-hill-menlo-park/dining/bici-coffee Cat & Cloud: Instagram www.instagram.com/catcloudcoffee/ Webstore www.catandcloud.com/ We are Cat & Cloud Coffee. Started by three friends trying to pursue their passions with the mission to inspire connection by creating memorable experiences, and we created this podcast to continue forming those connections inside and out of our cafes. The Cat & Cloud podcast was created as a space for us to share our experiences in the coffee industry and starting a business. Each week we sit down to talk about new challenges as business owners, how we utilize our mission and values to make decisions, and answer questions from our listening community. If you’re looking to expand your coffee knowledge, get some advice for your own small business, or just like the vibes, give us a listen! Enjoy!

In this week’s episode, Jared and Chris explore the difference between creating procedures people follow and building systems people believe in. They explore New Zealand’s coffee culture, why team buy-in matters instead of just compliance, and what happens when employees are asked to adopt systems they didn’t help create. Along the way, they discuss how strong teams embrace challenges during change — and why respected long-term employees often become the key stewards of lasting system improvement. (00:00) Coffee Culture on the other side of the Planet (05:00) Kiwi Coffee Organizations (11:25) Buy-in vs Compliance (19:25) Employee Ownership of a System They Didn’t Create (23:00) Teams Embracing Challenge During Change (34:00) Veteran Employees as System Stewards 🔗 Links – Brenè Brown - Dare to Lead (2018) https://brenebrown.com/book/dare-to-lead/ Bob Chapman - Everybody Matters: The Extraordinary Power of Caring for you People Like Family (2015) https://www.barrywehmiller.com/bobchapman/book Cat & Cloud: Instagram www.instagram.com/catcloudcoffee/ Webstore www.catandcloud.com/ We are Cat & Cloud Coffee. Started by three friends trying to pursue their passions with the mission to inspire connection by creating memorable experiences, and we created this podcast to continue forming those connections inside and out of our cafes. The Cat & Cloud podcast was created as a space for us to share our experiences in the coffee industry and starting a business. Each week we sit down to talk about new challenges as business owners, how we utilize our mission and values to make decisions, and answer questions from our listening community. If you’re looking to expand your coffee knowledge, get some advice for your own small business, or just like the vibes, give us a listen! Enjoy!