The Contractor Fight with Tom Reber

Tom and Dan answer your questions about dealing with customers hovering over the crew during the workday and how to deal with unrealistic expectations from customers.   Question1: How do you mitigate customers hovering over the crew during the workday? Let them know beforehand what will happen and what you expect from them. Zip walls keep the customer away if you work inside. Handle it playfully — tell them that your people are uncomfortable and less efficient when they watch their every move. Ask why they are watching you and express your concerns to them — they will usually understand   Question2: How do you deal with customers' unrealistic expectations besides walking away? Make sure you know all their expectations before you accept the job.  Before you take even a penny from them, be clear and precise about the work — they'll have no leverage at that point. Include them in the contract, and list them in the work order — so that there is documentation on what was discussed and agreed upon.   Resources:  Submit your questions to help@thecontractorfight.com with the subject “Podcast” and Tom and Dan will try to answer them on an upcoming show.   Visit our sponsors of this episode, NiceJob. NiceJob is Reputation Marketing software that will help your business collect 2-3 times more reviews on Google, Facebook, and the platforms that matter. Don’t forget to use code “Fight” for $50 off the first month on new accounts! https://www.TheContractorFight.com/nicejob    Are you stealing money from your family because you aren’t charging enough for your services? Discover what you SHOULD be charging. Download our 50% Gross Profit cheat sheet: https://thecontractorfight.com/50   == Join us in BATTLEGROUND == Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info check out: https://TheContractorFight.com/Battleground    == Order your free copy of Tom’s book Winning the Contractor Fight (Just pay to ship) == https://thecontractorfight.com/book    == Grab the Gear == https://gear.thecontractorfight.com/    == Find Us on Social Media == YouTube: https://www.youtube.com/c/TomReber  Instagram: https://thecontractorfight.com/ig

Tom spoke with Tyson Chischillie of Nava Electric — an Army veteran and now an electrical contractor. Their discussion focuses on sales and how to use your values to stand out from the competition, as well as the lessons he learned from his military experience and applied to the business world.   In this episode, we talk about…  Tyson's backstory and how he ended up in the electrical contracting business Tyson's struggle with his mental health The things he learned from the military that he applied to his business like delegation of responsibility and standing up for what you believe in. Raising your prices and making the sales process simple for people. Tyson's advice to those who have concerns about Shin-Fu's pre-sales qualification process Examples of motives that he has encountered as an electrical contractor  Tyson's experience using the Shin-Fu pre-qualification sales process as an electrical contractor Tyson's advice for specialty contractors to niche down About his unique selling proposition and how he conveys it to people His experience at the Mile High-Profit Summit held in Denver in September   Resources:    = Nava Electric: https://navaelectricinc.com/    = Join us in BATTLEGROUND – Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground     = The profit you earn starts with the stories you tell.  Most contractors will never build their empire because they're telling the WRONG stories. Join us this September in Denver, and learn how to control your story and your profit. https://thecontractorfight.com/mhps  = Get your free copy of Tom's book Winning the Contractor Fight (Just pay to ship): https://thecontractorfight.com/book  = Connect with other contractors building stronger businesses in The Contractor Fight: http://thecontractorfight.com/facebook  = Grab the Gear: https://gear.thecontractorfight.com/  = Find Us on Social Media:  YouTube: https://www.youtube.com/c/TomReber  Instagram: http://thecontractorfight.com/ig

Price objections are a common occurrence in sales conversations, and if you fail to handle price objections properly, you may end up making mistakes that can negatively affect your business. Tom explains how some people make mistakes when they encounter a price objection — if you avoid these mistakes, you'll sell more.   In this episode, we talk about…  The most common mistake people make when they get a price objection Defending your price  Offering to lower your price Not Asking questions about the objection Strategies to help deal with the price objection   Resources: Need to level-up your sales game? Check out Contractor Sales Pros on Facebook: https://thecontractorfight.com/salespro    == Join us in BATTLEGROUND ==  Up your sales game! Find everything your contracting business needs to price, sell and produce for profit in one comprehensive program - BATTLEGROUND. For more info check out: https://TheContractorFight.com/Battleground  == Get your free copy of Tom's book Winning the Contractor Fight (Just pay to ship) == https://thecontractorfight.com/book == Connect with other contractors building stronger businesses in The Contractor Fight: http://thecontractorfight.com/facebook == Grab the Gear == https://gear.thecontractorfight.com/    == Find Us on Social Media == YouTube: https://www.youtube.com/c/TomReber Instagram: http://thecontractorfight.com/ig Live Unafraid Swag: http://thecontractorfight.com/unafraid 

Stories sell — it is human nature to connect with other people's stories and get emotionally invested in them. Selling through stories is one of the most powerful tools you can use. This is why Tom advises you to tell stories to the clients and use them as a way of connecting with them.   In this episode, we talk about…  Generating clients by connecting with them emotionally Understanding the power of telling stories in your marketing Some strategies that you can use to tell better stories in your marketing   Resources:   == Whether you are struggling or succeeding in your business, there is always something you can learn and apply to take it to the next level. Attend the Mile High-Profit Summit and gain some valuable insights on how to grow your business: https://thecontractorfight.com/mhps    If you enjoy the podcast please consider leaving us a rating and share the show with a fellow contractor: https://podcasts.apple.com/us/podcast/the-contractor-fight-with-tom-reber/id964304361   Follow Tom on Instagram: https://www.instagram.com/realtomreber    == Join us in BATTLEGROUND == Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info check out: https://TheContractorFight.com/Battleground == Get your free copy of Tom's book Winning the Contractor Fight (Just pay to ship) == https://thecontractorfight.com/book == Connect with other contractors building stronger businesses in The Contractor Fight: http://thecontractorfight.com/facebook == Grab the Gear == https://gear.thecontractorfight.com/    == Find Us on Social Media == YouTube: https://www.youtube.com/c/TomReber Instagram: http://thecontractorfight.com/ig Live Unafraid Swag: http://thecontractorfight.com/unafraid 

Tim and Greg continue their discussion about organized chaos. In part one, they talked about self-development, finding a balance between your business and personal life, and giving yourself some leeway since no one works at the same pace or learns in the same manner. In this episode, we talk about…  One of the best ways to learn — focusing on one thing at a time Developing the habit of self-reflection Having accountable people around you Ensuring that you are doing what you need to do   Resources:   Tim Cutroni, Pond Builder with New England Aquatic Landscapes - https://iloveponds.com/  Download The Contractor’s Guide to Spotting a Cheap Prospect BEFORE They Waste Your Time and never hear “we need to think about it” again!https://thecontractorfight.com/cheap/  == Join us in BATTLEGROUND ==Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info check out: https://TheContractorFight.com/Battleground  == Order your free copy of Tom's book Winning the Contractor Fight (Just pay to ship) == https://thecontractorfight.com/book  == Connect with other contractors building stronger businesses in The Contractor Fight:https://thecontractorfight.com/facebook  == Grab the Gear ==https://gear.thecontractorfight.com/  == Find Us on Social Media ==YouTube: https://www.youtube.com/c/TomReber Instagram: https://thecontractorfight.com/ig Live Unafraid Swag: https://thecontractorfight.com/unafraid

Accountability is a critical skill with which you can create the life and business you desire — it is a highly effective strategy for staying motivated and achieving your goals. It is what keeps you on track for success. Dan talks about the importance of accountability in one’s life.   In this episode, we talk about…  Definition of accountability and the impact of having an accountability partner around you Developing the habit of being accountable to hold yourself to your goals Ways for making accountability ever-present in your life Resources:  == Check out Contractor Sales Pros on Facebook. The place to ask questions and share strategies and best practices to help each other get better as salespeople in the construction industry: https://thecontractorfight.com/salespro    == Join us in BATTLEGROUND == Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info check out: https://TheContractorFight.com/Battleground    == Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook    == Grab the Gear == https://gear.thecontractorfight.com/    == Find Us on Social Media ==   YouTube: https://www.youtube.com/c/TomReber  Instagram: https://thecontractorfight.com/ig

In this episode, Tom and Dan answer your questions about some word tracks to gracefully turn down customers you don't want to work with, tips to attract FWS quickly, and the reason why painters wear white clothes.   In this episode, we talk about…   Question1: What are some good word tracks to gracefully reject projects that you don't want to do? Just playing the schedule card will get you off the hook with some of those people Record a video appreciating them for reaching out and let them know your situation — offer to refer them to someone else If you don't want to work with a client, tell them it won't be a good fit   Question2: What's the quickest way to pull-in FWS? Build your brand — it will draw your customers and employees in Be in a place where people want to work with you    Question3: Why do painters wear white, and is it important? In the past, they wore whites because everything was painted white Blue jeans look sloppy — it sends a bad message This is about being intentional about the culture you're building   Resources:  Submit your questions to help@thecontractorfight.com with the subject “Podcast” and Tom and Dan will try to answer them on an upcoming show.   Visit our sponsors of this episode, NiceJob. NiceJob is Reputation Marketing software that will help your business collect 2-3 times more reviews on Google, Facebook, and the platforms that matter. Don’t forget to use code “Fight” for $50 off the first month on new accounts! https://www.TheContractorFight.com/nicejob    Are you stealing money from your family because you aren’t charging enough for your services? Discover what you SHOULD be charging. Download our 50% Gross Profit cheat sheet: https://thecontractorfight.com/50   == Join us in BATTLEGROUND == Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info check out: https://TheContractorFight.com/Battleground    == Order your free copy of Tom’s book Winning the Contractor Fight (Just pay to ship) == https://thecontractorfight.com/book    == Grab the Gear == https://gear.thecontractorfight.com/    == Find Us on Social Media == YouTube: https://www.youtube.com/c/TomReber  Instagram: https://thecontractorfight.com/ig 

In order to be confident, we need to know. We need to know what we are doing and how to do it in the best way possible. Knowledge is power, and the more knowledge you have, the more confident you will be.    Tom and Derek remind you that the sales game requires confidence and that confidence comes from knowledge.   In this episode, we talk about…  Things that exude up your confidence Some things that derail people's confidence in the sales game Tips for having a confident conversation with the prospect Developing the habit of asking questions when conversing with a customer Advice for somebody who is struggling in the sales process Resources: Need to level-up your sales game? Check out Contractor Sales Pros on Facebook: https://thecontractorfight.com/salespro    == Join us in BATTLEGROUND ==  Up your sales game! Find everything your contracting business needs to price, sell and produce for profit in one comprehensive program - BATTLEGROUND. For more info check out: https://TheContractorFight.com/Battleground  == Get your free copy of Tom's book Winning the Contractor Fight (Just pay to ship) == https://thecontractorfight.com/book == Connect with other contractors building stronger businesses in The Contractor Fight: http://thecontractorfight.com/facebook == Grab the Gear == https://gear.thecontractorfight.com/    == Find Us on Social Media == YouTube: https://www.youtube.com/c/TomReber Instagram: http://thecontractorfight.com/ig  

Tom discusses the theme of the upcoming Mile High-Profit Summit, which will be held in September, to help business owners identify the best ways to grow their businesses and make more money. He also shares what people can expect from the summit.   In this episode, we talk about…  The theme of the upcoming Mile High-Profit Summit: Change your self-talk Being unafraid of challenges the world throws at you to grow your business Things that you can expect from the summit   Resources:   == Whether you are struggling or succeeding in your business, there is always something you can learn and apply to take it to the next level. Attend the Mile High-Profit Summit and gain some valuable insights on how to grow your business: https://thecontractorfight.com/mhps    If you enjoy the podcast please consider leaving us a rating and share the show with a fellow contractor: https://podcasts.apple.com/us/podcast/the-contractor-fight-with-tom-reber/id964304361   Follow Tom on Instagram: https://www.instagram.com/realtomreber    == Join us in BATTLEGROUND == Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info check out: https://TheContractorFight.com/Battleground == Get your free copy of Tom's book Winning the Contractor Fight (Just pay to ship) == https://thecontractorfight.com/book == Connect with other contractors building stronger businesses in The Contractor Fight: http://thecontractorfight.com/facebook == Grab the Gear == https://gear.thecontractorfight.com/    == Find Us on Social Media == YouTube: https://www.youtube.com/c/TomReber Instagram: http://thecontractorfight.com/ig  

Are you losing your mind trying to balance your personal life, work-life, and everything else in between? Relax...Tim and Greg are here to help you gain control over your organized chaos. In this episode, we talk about…  The issue with striving to be good at everything all at once Fear of missing out on other things when you’re focused on one thing Encouragement for doing one thing at a time   Resources:   Tim Cutroni, Pond Builder with New England Aquatic Landscapes - https://iloveponds.com/  Download The Contractor’s Guide to Spotting a Cheap Prospect BEFORE They Waste Your Time and never hear “we need to think about it” again!https://thecontractorfight.com/cheap/  == Join us in BATTLEGROUND ==Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info check out: https://TheContractorFight.com/Battleground  == Order your free copy of Tom's book Winning the Contractor Fight (Just pay to ship) == https://thecontractorfight.com/book  == Connect with other contractors building stronger businesses in The Contractor Fight:https://thecontractorfight.com/facebook  == Grab the Gear ==https://gear.thecontractorfight.com/  == Find Us on Social Media ==YouTube: https://www.youtube.com/c/TomReber Instagram: https://thecontractorfight.com/ig