The Contractor Fight with Tom Reber

Today, Tim and Derek discuss a situation that many business owners face — slow business periods. The dreaded moment when the phone stops ringing, and you start questioning if you have paid the phone bill. It can be nerve-wracking, but it is not the first time this has happened, and it certainly won't be the last. They tell you how to handle this inevitable business period and turn it into an opportunity to grow and strengthen your business.In this episode, they discuss:Reaching out to past customers regularly using a CRM system and SOP instead of just during slow periodsInvolving the entire team in sales efforts to build a sense of ownership and responsibilityUsing Facebook ads and groups to advertise available work and fill the pipelineLooking for upsell opportunities when on a job site, like suggesting additional features or improvementsPreparing for slow periods in advance and not being afraid to reach out to customersBuilding relationships with customers and not being afraid to ask for help or favor when business is slowResources:💰 You didn’t become a contractor to struggle financially. Download our worksheet and start calculating a 50% gross profit on every job. It’s time to get your shit together! https://thecontractorfight.com/50/ 💸 Grab your copy of our FREE Contractors Guide to Spotting Cheap Prospects here: https://thecontractorfight.com/cheap == Join us in BATTLEGROUND ==Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground == Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook == Grab the Gear ==https://gear.thecontractorfight.com/ == Find Us on Social Media ==YouTube: https://www.youtube.com/c/TomReber Instagram: https://thecontractorfight.com/ig == Rate the Podcast ==Help your fellow contractors find the podcast! Please leave a rating/review! Apple Podcasts  Spotify Mentioned in this episode:Be on the Contractor Intervention! - https://thecontractorfight.com/intervention

Liz Chism, an expert in helping contractors and small business owners build effective processes, joins the conversation. They discuss the vital importance of clarity over mere system implementation. Liz shares strategies for reverse engineering goals and prioritizing essential systems without feeling overwhelmed. The challenges of getting team buy-in for new processes are explored, along with using personality profiles to form an effective team. Finally, Liz reflects on her transformative 75 Hard journey, linking discipline to both personal and business growth.

Tim and Derek discuss the transformative power of creating a safe place for conversations — a concept that goes beyond just sales techniques and is important for having open and honest conversations. By creating that safe space, you’re able to truly connect with others, whether they are family, friends, or clients, and learn about their thoughts and fears that you never would have known otherwise.In this episode, Tim and Derek discuss:Stories of the conversations Tim and Derek had with their children and grandchildren that brought them closer than everThe power of asking open-ended questions and active listening in communicationEstablishing a safe space where people feel comfortable and empowered to share their thoughts and feelingsThe importance of communication skills in building stronger relationships, both professionally and personallyHow the learnings of Shin-Fu have unexpectedly improved Tim and Derek’s personal lives and relationshipsResources:== Get the Freedom Bundle (Nail Your Numbers course + Shin-Fu Sales training) for $248 (Save $100) https://thecontractorfight.com/freedom/ 💰 You didn’t become a contractor to struggle financially. Download our worksheet and start calculating a 50% gross profit on every job. It’s time to get your shit together! https://thecontractorfight.com/50/ 💸 Grab your copy of our FREE Contractors Guide to Spotting Cheap Prospects here: https://thecontractorfight.com/cheap == Join us in BATTLEGROUND ==Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground == Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook == Grab the Gear ==https://gear.thecontractorfight.com/ == Find Us on Social Media ==YouTube: https://www.youtube.com/c/TomReber Instagram: https://thecontractorfight.com/ig == Rate the Podcast ==Help your fellow contractors find the podcast! Please leave a rating/review! Apple Podcasts  Spotify 

Tom sits down with real estate agent Ryan Van Ornum from Wolfpack Property Group to discuss the relationship between contractors and realtors. They discuss the ins and outs of being a realtor, working with contractors, the common frustrations on both sides, how contractors and realtors can work together more effectively to grow their businesses, and more.Episode Highlights:[00:00] - Intro[01:10] - Ryan’s real estate team and other businesses[04:01] - Ryan’s background[04:51] - Ryan’s journey into real estate and the challenges he faced[06:48] - Typical success rate of realtors[09:14] - Common issues realtors face with contractors[13:28] - Time and effort in real estate[17:38] - How promptness can make or break deals[20:06] - Importance of integrity and accountability in contractors[21:00] - How often clients ask for contractor recommendations[22:14] - Regulations and liability realtors face when recommending contractors[24:40] - Many realtors don’t ask the right questions to contractors[26:25] - Right questions a realtor should be asking a contractor[27:31] - How to approach and build relationships with top realtors[33:01] - Most common trades realtors are asked about[33:15] - Giving gift cards to realtors to include in their closing gifts[35:53] - Building trust and breaking stereotypes in the real estate industry[38:29] - Adding value to business relationships[44:20] - Ryan’s venture into commodities[45:41] - Scam Tom received and how he responded[47:46] - Importance of knowing your numbers[54:29] - Importance of relationships and support in business[56:19] - Surrounding yourself with the right people[58:13] - When Tom had a grenade mishap in the Marine Corps[59:00] - Decision-making in business[1:00:19] - Dividing focus between multiple business[1:04:17] - Importance of gratitude and optimism[1:08:13] - How to to connect with RyanResources:== Wolfpack Property Group Website: https://www.wolfpackpropertygroup.com/index.php == Ryan Van Ornum on Instagram: https://www.instagram.com/ryanvanornum/ == Get the Freedom Bundle (Nail Your Numbers course + Shin-Fu Sales training) for $248 (Save $100) https://thecontractorfight.com/freedom/ 💰 You didn’t become a contractor to struggle financially. Download our worksheet and start calculating a 50% gross profit on every job. It’s time to get your shit together! https://thecontractorfight.com/50/ 💸 Grab your copy of our FREE Contractors Guide to Spotting Cheap Prospects here: https://thecontractorfight.com/cheap == Join us in BATTLEGROUND ==Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground == Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook == Grab the Gear ==https://gear.thecontractorfight.com/ == Find Us on Social Media ==YouTube: https://www.youtube.com/c/TomReber Instagram: https://thecontractorfight.com/ig == Rate the Podcast ==Help your fellow contractors find the podcast! Please leave a rating/review! Apple Podcasts  Spotify

Are you a small contractor dreaming of the day you can finally sell your business and ride off into the sunset? Steve guides you on how to make that dream a reality. Having sold four companies himself, Steve shares his insights and experiences on how to sell your business successfully. He covers all the key steps, from evaluating your company to finding the right buyer to ensuring a smooth transition.In this episode, Steve discusses:Determining if your business has something of value that someone would want to buyCalculating the average profit over the last three years and multiplying this average by three to get a starting priceGrowing your own buyers by training employees to take over the businessHiring a business broker to find potential buyersFinding a large company that may want to acquire your companySticking around for a year after the sale to train employees and ensure a seamless handoverPrioritizing an ethical, win-win scenario for both the buyer and sellerResources:== Get the Freedom Bundle (Nail Your Numbers course + Shin-Fu Sales training) for $248 (Save $100) https://thecontractorfight.com/freedom/ 💰 You didn’t become a contractor to struggle financially. Download our worksheet and start calculating a 50% gross profit on every job. It’s time to get your shit together! https://thecontractorfight.com/50/ 💸 Grab your copy of our FREE Contractors Guide to Spotting Cheap Prospects here: https://thecontractorfight.com/cheap == Join us in BATTLEGROUND ==Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground == Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook == Grab the Gear ==https://gear.thecontractorfight.com/ == Find Us on Social Media ==YouTube: https://www.youtube.com/c/TomReber Instagram: https://thecontractorfight.com/ig == Rate the Podcast ==Help your fellow contractors find the podcast! Please leave a rating/review! Apple Podcasts  Spotify 

As a business owner, your time is precious. Between juggling client meetings, managing projects, and keeping your business running, it can feel like there are never enough hours in the day. That is until you discover the power of Shin-Fu. Tim and Derek explain why the Shin-Fu sales process is a game-changer for contractors. They discuss how Shin-Fu can help you reclaim your time, focus on the right clients, and improve both your business and personal life.In this episode, they discuss:How Shin-Fu helped Derek's team save 39 days per year Shin-Fu allows you to work on your business, not just on it.Uncovering hidden red flags in clients before contractors invest their resourcesImplementing Shin-Fu teachings during the off-season so contractors are ready for success when the busy season arrivesHow Shin-Fu helps contractors prioritize qualified leads and avoid wasting time on clients who will never become customersGreen phone and the red phone concept in Shin-Fu sales trainingResources:💰 You didn’t become a contractor to struggle financially. Download our worksheet and start calculating a 50% gross profit on every job. It’s time to get your shit together! https://thecontractorfight.com/50/ 💸 Grab your copy of our FREE Contractors Guide to Spotting Cheap Prospects here: https://thecontractorfight.com/cheap == Join us in BATTLEGROUND ==Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground == Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook == Grab the Gear ==https://gear.thecontractorfight.com/ == Find Us on Social Media ==YouTube: https://www.youtube.com/c/TomReber Instagram: https://thecontractorfight.com/ig == Rate the Podcast ==Help your fellow contractors find the podcast! Please leave a rating/review! Apple Podcasts  Spotify

Tom sits down with Anthony Abbott to discuss how contractors can master their mindset to overcome financial struggles and achieve financial freedom in their businesses. They introduce the Freedom Bundle, a combination of The Fight’s two programs — Nail Your Numbers course and Shin-Fu Sales training — designed to help contractors master their finances and sales skills.They tell you financial freedom in contracting is achievable. It requires a shift in mindset, a solid understanding of your numbers and business, and the willingness to learn and adapt.Episode Highlights:[00:00] - Intro[03:47] - Some contractors are enslaved by their business[05:44] - Shifting from a victim mindset to taking accountability and ownership of business[08:08] - Feeling overwhelmed with responsibilities and tasks[10:56] - Overcoming overwhelm by focusing on one step at a time[12:24] - Every single business has problems[14:08] - Fixes for money problems[15:26] - Freedom Bundle = Nail Your Numbers course + Shin-Fu Sales training[16:38] - Nail Your Numbers course[21:39] - Shin-Fu Sales training for contractors[23:27] - Key to building trust and successful sales relationships[26:40] - Special offer: Get Freedom Bundle for $248[27:42] - Mastering numbers and sales to transform your business [28:32] - Closing remarksClick here to get the Freedom Bundle (Nail Your Numbers course + Shin-Fu Sales training) for $248 (Save $100)Resources:== Greystone Remodeling Website: https://greystoneremodelinginc.com/ 💰 You didn’t become a contractor to struggle financially. Download our worksheet and start calculating a 50% gross profit on every job. It’s time to get your shit together! https://thecontractorfight.com/50/ 💸 Grab your copy of our FREE Contractors Guide to Spotting Cheap Prospects here: https://thecontractorfight.com/cheap == Join us in BATTLEGROUND ==Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground == Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook == Grab the Gear ==https://gear.thecontractorfight.com/ == Find Us on Social Media ==YouTube: https://www.youtube.com/c/TomReber Instagram: https://thecontractorfight.com/ig == Rate the Podcast ==Help your fellow contractors find the podcast! Please leave a rating/review! Apple Podcasts  Spotify

Do you have a habit of assuming a client’s budget based on their appearance or demeanor? Do you presume what features or options a client might want without asking? Well, you need to ditch this bad habit because it can cost you deals and opportunities. Tim and Derek share why assuming you know what a customer wants or can afford is a dangerous game. By avoiding mind reading, you open the door to unexpected opportunities and build stronger relationships with your clients. The only mind you should be reading is your own – and it should be telling you to listen more and assume less!In this episode, Tim and Derek discuss:The importance of not mind reading in salesResisting the urge to mind read and instead asking open-ended questions like “Tell me more about that.”Helping customers clarify their vision and needsEducating clients on aspects they may not have consideredResources:💰 You didn’t become a contractor to struggle financially. Download our worksheet and start calculating a 50% gross profit on every job. It’s time to get your shit together! https://thecontractorfight.com/50/ 💸 Grab your copy of our FREE Contractors Guide to Spotting Cheap Prospects here: https://thecontractorfight.com/cheap == Join us in BATTLEGROUND ==Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground == Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook == Grab the Gear ==https://gear.thecontractorfight.com/ == Find Us on Social Media ==YouTube: https://www.youtube.com/c/TomReber Instagram: https://thecontractorfight.com/ig == Rate the Podcast ==Help your fellow contractors find the podcast! Please leave a rating/review! Apple Podcasts  Spotify

Sometimes, getting new leads can be a tough task for contractors. One way many businesses do this is through lead generation services. But should you use third-party lead generation services for your business? Tom shares his thoughts on lead generation services. He discusses why building a strong brand is essential for contractors and how they can use lead generation services strategically based on their business circumstances. Episode Highlights:[00:00] - Lead gen services and the importance of building a strong brand[01:53] - Getting immediate leads for new businesses[03:08] - Consumers don't see lead gen sites as problematic[04:34] - Build your brand and use lead gen sites as needed[04:46] - $300 million company on Angi[05:30] - Clients just want to solve their problems[06:39] - Have a presence everywhere your potential clients might look[07:42] - Lead services spend millions on advertising to generate leads[08:16] - The cost and the ROI[10:47] - Respond immediately to leads from these services[12:03] - Refining your lead intake process and leveling up sales skillsResources:💰 You didn’t become a contractor to struggle financially. Download our worksheet and start calculating a 50% gross profit on every job. It’s time to get your shit together! https://thecontractorfight.com/50/ 💸 Grab your copy of our FREE Contractors Guide to Spotting Cheap Prospects here: https://thecontractorfight.com/cheap == Join us in BATTLEGROUND ==Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground == Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook == Grab the Gear ==https://gear.thecontractorfight.com/ == Find Us on Social Media ==YouTube: https://www.youtube.com/c/TomReber Instagram: https://thecontractorfight.com/ig == Rate the Podcast ==Help your fellow contractors find the podcast! Please leave a rating/review! Apple Podcasts  Spotify

Are you providing a journey customers love? Or are you just another average company that most customers love to hate? Steve discusses his formula of success that has made him millions of dollars – the customer journey. He discusses the importance of focusing on providing a positive customer experience during the entire customer journey from start to finish. He shares best practices for improving the customer experience at every step of the process.In this episode, Steve discusses: The importance of positive customer experience throughout the entire customer journeyHaving a quality website that is easy to find and navigatePromptly answering phone calls, timely responding to emails, and making the sales process easy for clientsHaving polite, direct conversations with prospects and listening to them instead of rushing to sellHaving regular communication during the project timeline by providing status updatesBeing transparent about the process and what clients can expectBeing on time and following through on promisesTips for professional appearance and interactions during the workCalling clients back – after a few days, a few weeks, and three months later – to ensure satisfaction and get feedbackExceeding expectations through attention to detail, like thorough clean upResources:💰 You didn’t become a contractor to struggle financially. Download our worksheet and start calculating a 50% gross profit on every job. It’s time to get your shit together! https://thecontractorfight.com/50/ 💸 Grab your copy of our FREE Contractors Guide to Spotting Cheap Prospects here: https://thecontractorfight.com/cheap == Join us in BATTLEGROUND ==Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground == Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook == Grab the Gear ==https://gear.thecontractorfight.com/ == Find Us on Social Media ==YouTube: https://www.youtube.com/c/TomReber Instagram: https://thecontractorfight.com/ig == Rate the Podcast ==Help your fellow contractors find the podcast! Please leave a rating/review! Apple Podcasts  Spotify