healthsystemCIO – Strategies for Hospital IT Leaders

22 years at Northwestern First corporate CIO — “We needed better information.” New expectations for the CIO Taking on non-IT tasks — “It helped my credibility as a leader.” Early automation challenges Building trust — “I’m not walking away until this is right.” Source: Tim Zoph, IT Advisor & Former CIO, Chapter 1 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

Chuck Christian’s term — “He was truly a catalyst for change.” Need for benchmarking & collaboration “It’s not a matter of if you’re going to get hacked.” Leveraging military experience to improve security CHIME/HIMSS Forum — “We have one day to make a big impact.” The vision: “Exceptional leaders transforming healthcare” Source: CHIME Update With President & CEO Russ Branzell, Part 2 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

13 years with Alegent Health Epic selection process Learning the business during M&A — “It helped me to be better leader.” National standardization vs local integration Filling Bill Spooner’s shoes — “Could I really continue to build on the legacy?” Learn and understand first Source: Ken Lawonn, SVP & CIO, Sharp HealthCare, Chapter 3 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

MU changes — “You can be everything from a skeptic to an optimist.” Determining “the next step of revolutionary change” Keeping on the path to ACOs Launching the patient ID challenge “What is the biggest problem you need to fix?” New Board Chair Marc Probst – “A great leader in our industry.” Source: CHIME Update With President & CEO Russ Branzell, Part 1 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

Health plan & the “interesting dynamic” with payers Creating an IT risk management department Educational awareness — “Healthcare workers tend to be trusting.” Rise of the CISO Posturing for pop health — “It’s not scalable with the existing technology.” Mobility steering committee Allscripts’ FollowMyHealth portal Source: Ken Lawonn, SVP & CIO, Sharp HealthCare, Chapter 2 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

About Sharp HealthCare Hospitals on Cerner, practices on Allscripts Leveraging dbMotion’s HIE to present “an integrated view.” Internally developed data warehouse Short-term & long-term costs of a single-vendor approach Predictive analytics — “You’ve got to be able to capture that data.” Source: Ken Lawonn, SVP & CIO, Sharp HealthCare, Chapter 1 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

The workflow gap — “These are things we can address and fix.” Importance of soft skills Security & the challenge with “human engineering.” Back to consulting — “It was the next step.” CIO as collaborator “Clinicians can’t opt out of discussions.” The most “exciting” trends in health IT Source: Edith Dees, President & CEO, CAPSYN (Former CIO), Chapter 3 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

CIO role at St. Mary’s Maine’s “very progressive PC physicians” Replacing legacy systems — “It was at the tipping point.” Merging 3 systems into 1 with SMS The “consultant glow” Early career as ICU nurse — “Each alarm meant something to me. I get that.” Source: Edith Dees, President & CEO, CAPSYN (Former Longtime CIO), Chapter 2 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

Climbing the ladder at WRMC Reporting directly to the CEO — “I learned so much from him.” Her career-defining moment “What I love to do is empower people to take that passion and run with it.” Value of mentoring — “It makes me feel really good.” Her father’s advice Volunteer work with WHIMA Source: Jennifer Laughlin Mueller, CIO, Watertown Regional Medical Center, Chapter 3 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

Consulting after 20+ years as CIO Reflecting on 10 years at Holy Spirit Chance to redefine the CIO role — “It was love at first sight.” Visible leadership & accountability Change management strategy — “This is what’s going to happen” Staff education curriculum “It was a night-and-day satisfier.” Source: Edith Dees, President & CEO, CAPSYN (Former Longtime CIO), Chapter 1 on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders