healthsystemCIO – Strategies for Hospital IT Leaders

“As we understand the things we want to do from a front-end perspective, the backend becomes mission critical,” said Anika Gardenhire of Ardent Health Services. In this interview, she talks about the importance of a solid infrastructure – especially with AI initiatives, her leadership philosophy, and the true goal of innovation. Source: Q&A with Anika Gardenhire, CDIO, Ardent Health Services: “Innovation Doesn’t Need to Be Flashy.” on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

Considering doctors and nurses constitute the lifeblood of a health system — and any workforce report will show they are in short supply — it follows that they must be treated with the proper support and care. So when other reports come out revealing many are struggling with burnout, healthcare executives must ask why, and look to ameliorate any part they may be playing in it. For healthcare IT executives, that part may be best addressed by ensuring that clinicians have a voice in things like vendor selection, and find a ready ear with any concerns about application functionality, alert fatigue, or security-side measures (such as MFA or intermittent auto log outs). In this webinar, we'll speak to leaders who are doing everything possible to ensure clinicians feel their IT issues are being heard and addressed — leveraging technology with things like  rounding, open-door policies and committees — to hopefully give those key caregivers one less reason to burn out. Source: How IT Departments Can Battle Clinician Burnout with Presence, Transparency & Action on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

For CIOs, perhaps the most important objective is to provide a great experience for clinicians “without overloading on technology,” according to Michael Carr. In this interview, he talked about the bold initiatives at Health First that he hopes will move the organization toward that goal, and what it means to be a high-reliability organization. Source: Q&A with Health First VP and CIO Michael Carr: “Don’t Create Roadblocks.” on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

In this interview with healthsystemCIO’s Anthony Guerra, Bob Schlofelt, Executive Director and CISO at Valleywise Health, discusses: His experience in multiple industries; Why healthcare is up there with the most difficult industries to be a CISO (hint: because every doctor is another boss); Why the fact that many health system physicians are not employees makes […] Source: Q&A with Bob Schlotfelt, Executive Director, CISO, Valleywise Health: “A My Way or the Highway Approach Doesn’t Work in Healthcare” on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

The best way to alleviate the documentation burden is by developing “tools that can help support nurses and create efficiencies.” The problem is that “we don’t have time right now to provide input,” said Victoria Tiase. In this interview, she talks about how digital transformation has affected nursing; the question vendors need to be asked; and how Utah Health is bringing innovations to the bedside. Source: University of Utah Health’s Victoria Tiase on Digital Health & Nursing: “We’re at a Real Inflection Point.” on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

It sounds simple and it makes sense – to ease the burden on clinicians that comes with logging into multiple systems, and thus improve patient safety, all data should reside in one place. When it comes to imaging, that means all images, regardless of how they were created or where they are currently housed (think […] Source: Q&A with Tampa General Hospital’s Senior Director of IT Enterprise Imaging Steven Johnson & Director of IT Matthew Butler: “Enterprise Imaging Defines the Direction, But Decision Points Characterize the Journey” on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

It makes perfect sense – study what your adversaries are doing and plan your defenses accordingly. If they’re coming in the windows every time, perhaps you don’t need to keep adding locks to the door. And studies have been done in healthcare showing there is a typical attack profile that often entails moving from a […] Source: Q&A with Intermountain Health VP/CISO Erik Decker & Director of Endpoint Data & Application Security Shawn Anderson: “Active Directory Revamp Can Help Slow Intruders Drive to Domian Dominance” on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

To deliver the kinds of experiences patients expect, a healthcare system must act as just that—a unified system. This ideal system breaks down when patients are asked to re-enter their information with each care encounter or staff lose time dealing with cumbersome and repetitive processes that keep them from practicing at the top of their licenses. IT executives have the power to smooth these points of friction by electively and intentionally applying technology to automate manual processes and ensure information flows wherever it is needed.  In this webinar, we'll speak to leaders who are focused on making sure that— through a combination of technology and process change— their organizations are moving in the right direction.     Source: Leveraging Integration & Automation to Drive Towards Systemness on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

In today’s complex healthcare environment, providing a platform for users to present ideas is essential. However, “if it’s open-ended and unbounded, we’re going to be building a whole bunch of very pretty bridges to nowhere,” said David Sylvan, Chief Strategy & Innovation Officer at University Hospitals. Instead, “we have to be prescriptive about what we’re going to solve for,” he said. Source: Q&A: UH Chief Strategy & Innovation Officer David Sylvan on Removing Barriers to Access on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

Like any risk measure, the level of insider risk in a health system is never static, despite the fleeting comfort a snapshot might provide. Thus, it's helpful for security and privacy professionals to contemplate the reasons spikes occur so mitigation measures can be implemented at the right time and place. For example, if we consider that issuing new user credentials increases risk (at least until training and education can have an impact), then hiring, firing, and poorly handled identity and access management can cause insider risk levels to spike. Of course that's not even to mention M&A, which can increase a health system's risk profile by thousands of employees and hundreds of applications from one day to the next. So what's an IT executive or privacy officer to do? In this timely webinar, we'll speak to leaders who are focused on managing insider risk so spikes can be addressed as efficiently as possible, and fines from HHS/OCR avoided. Source: Identifying & Mitigating Key Drivers of Insider Risk on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders