

Hospitality Daily Podcast
Josiah Mackenzie
Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.
Episodes
Mentioned books

Dec 5, 2023 • 23min
How We Work with Cities to Build Hotels that Enable Growth - Stephen Galbreath, Garfield Public Private
You love hospitality and want to build a project, but how do you actually get it done? Stephen Galbreath, Chief Development Officer and Head of Construction for Garfield Public Private, has built a reputation for working with local governments to create win-win scenarios that gets projects done and benefits communities. In this episode, you'll learn from Stephen about how they do this and how they develop creative financing strategies with local governments to stuff done. A few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Dec 5, 2023 • 25min
Our Blueprint for Successful Hotel Development - Hector Sanchez, Premier
To learn about the world of hotel development today, we're joined by Hector Sanchez, CEO at Premier - an end-to-end architecture, design, procurement, project management, and development firm. On top of his role leading Premier, Hector also serves as the Head of Hotel Development at Ashford, Inc - so he sees the hospitality industry from a lot of perspectives.In this episode, you'll hear about Hector's transition from the oil & gas industry into hospitality, how hotel development works, the process for analyzing opportunities, and how Premier and Ashford have structured their business to provide their partners and clients with an advantage. A few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Dec 4, 2023 • 25min
How Buildings Shape Hospitality: Lessons from a Yale-Trained Architect-Turned-Hotel GM - Kara Bartelt, The Hoxton, Downtown LA
Buildings are the platforms we all provide hospitality from, but how much do you know about the built environment? Joining us to help us learn more about this today is Kara Bartelt, who studied architecture at MIT and then earned her master's degree in architecture from Yale before eventually finding her way to the hospitality industry and working for Ace Hotel before her current role as the General Manager of The Hoxton, Downtown LA.In this episode you'll learn how Kara got into architecture, what she learned about effective building and facilities management, and how all of this makes her a more effective hospitality leader today. Links:Follow Kara on LinkedInLearn more about The Hoxton, Downtown LAListen to our other episodes on community A few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Dec 4, 2023 • 19min
Inclusive Hospitality Starts with Breakfast - Michelle Jensen Session
In this episode, Michelle Jensen Session discusses the importance of inclusive hospitality, starting with breakfast. She shares her experiences growing up in a multicultural family and how it shaped her perspective today. She emphasizes the need for hoteliers to understand and cater to their guests' diverse backgrounds and preferences to create meaningful, welcoming experiences.Links:Follow Michelle on LinkedInLearn more about Aquarius Hospitality SolutionsFollow Aquarius Hospitality Solutions on LinkedInFollow Aquarius Hospitality Solutions on FacebookFollow Aquarius Hospitality Solutions on Instagram A few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Dec 3, 2023 • 18min
Amplifying Culture in San Francisco - Andrew Wasilewski, The Faight Collective
We talk a lot about art and culture on this show, so I wanted to bring on one of my neighbors today, Andrew Wasilewski who is cofounder of The Faight Collective - a space that’s become a quickly growing platform for art and music in San Francisco. I hope that by listening to Andrew you can be inspired to use your space as a catalyst for culture - wherever you are in the world. A few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Dec 2, 2023 • 29min
How We Made Our Whole Destination More Hospitable - Chuck Davison, Visit SLO CAL
What could it look like to work together to help an entire community become more hospitable and thrive together? Today, we're hearing a case study in doing this well from Chuck Davison, President & CEO of Visit SLO CAL - who built a groundbreaking, comprehensive program that successfully empowered local businesses in hospitality and beyond to provide welcome guests and encourage more travel to their destination.Follow Chuck on LinkedInLearn more about SLO CAL WelcomeVisit the SLO CAL websiteFollow SLO CAL on LinkedIn A few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Dec 1, 2023 • 9min
Working with Ian Schrager: The Iconic Studio 54 Founder's Approach to Hospitality Today - Adam Wallace
Few people are more iconic in the world of hospitality than Ian Schrager. Initially rising to fame as the co-owner and co-founder of Studio 54 in New York, Ian went on to found Morgans Hotel Group, then Public Hotels, then EDITION in partnership with Marriott. In this episode, we're talking with Adam Wallace, CEO of Spherical, about what it was like to work with him. There are lessons here for all of us on marketing, opening hotels, and creating a remarkable guest experience.Listen to our other episodes with Adam:The Hotel Culture I Experienced That Cared For People, Enabled Innovation & Earned Media AttentionThe Problem With Marriott and Hyatt A few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Nov 30, 2023 • 11min
Challenges and Opportunities with Hotel Brands Today: What I Saw As CMO of Best Western With 18 Brands - Dorothy Dowling
What's going on in the world of hotel brands today? Joining us today to answer that question is Dorothy Dowling, Managing Director at Horwath and previously Chief Marketing Officer at BWH Hotel Group, where she oversaw the group's 18 brands during her 17 years in leadership roles there. In this episode, you'll learn both the challenges and opportunities she's seen in the world of hotel brands - and where she would focus if she were starting a new brand from scratch today.Follow Dorothy on LinkedIn hereWatch our entire conversation on YouTube here A few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Nov 29, 2023 • 8min
Brands vs. Real Estate: Where I'm Focused Now (And Why) - Bashar Wali, Practice Hospitality
Within the hospitality ecosystem, there are a lot of ways you can build an interesting company - so what has the most opportunity? Bashar Wali is one of the most recognized names in hospitality because he's done it all - as a leading operator, investor, and hotel branding expert that 180,000 people follow on LinkedIn alone. In this episode, Bashar shares where he's focused today.Follow Bashar on LinkedInFollow Bashar on TwitterFollow Bashar on InstagramFollow Bashar on FacebookFollow Bashar on TiktokVisit Bashar's website A few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Nov 29, 2023 • 49min
Lessons for Hospitality From Building Businesses In Other Industries - Nathan Woods, Bolt Farm Treehouse
In this episode, Nathan Woods, Head of Marketing and Brand at Bolt Farm Treehouse, shares his journey from track and field events to consumer packaged goods to hospitality. He discusses how his experience in building customer connections and brand growth in his previous roles now fuels his innovative approach to hospitality. You'll learn how Nathan applies direct-to-consumer strategies to enhance guest experiences and drive growth at Bolt Farm Treehouse, a unique retreat that blends luxury with nature. This conversation offers valuable lessons on leveraging cross-industry insights and the importance of direct customer engagement in hospitality.Follow Nathan on LinkedInFollow Nathan on X (Twitter)Learn more about Bolt Farm TreehouseFollow Bolt Farm Treehouse on InstagramFollow Bolt Farm Treehouse on Facebook A few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands


