Full-Funnel B2B Marketing Show

Never miss a new episode: https://sendfox.com/lp/mnyll3Steven is an expert in customer experience in a digital world and an entrepreneur. He is a co-founder of the inspiration firm Nexxworks and the co-founder of content creation company Snackbytes.Steven gave about 1.000 keynote speeches about customer relationships in more than 40 countries and wrote four bestselling books. His recent book 'Customers the day after tomorrow. When Digital Becomes Human" received the award of 'Best Marketing Book of 2015'. Over 130.000 copies of his books were sold.In this episode, you'll learn:- What's broken in modern digital customer relationship processes- Digital convenience checklist and the warning signs that your business is in trouble- Four pillars for creating an irresistible offer and win the hearts of your clients- How to conquer commoditized insurance marketing by listening to your customers and refining your sales offer- 2 SaaS companies that nailed the client success processLinkedIn: https://www.linkedin.com/in/stevenvanbelleghemWebsite: https://www.stevenvanbelleghem.com/CS stack Steven likes: Hellocustomer - https://www.hellocustomer.com/en/, Showpad - https://www.showpad.com/

Never miss a new episode: https://sendfox.com/lp/mnyll3Imagine having a 600X multiplier for a sale: selling once, but having 600 deals come out of the sale. That can be the power of a successful channel partner strategy - and is the dream of many B2B tech executives I speak to. But getting a successful channel partner strategy off the ground is really hard. This is the topic I discussed with Angelo Santoro, the founder and the CEO of Energis.Cloud. Tune in to learn: - How to scale a complex B2B company internationally through channel partners- The difference between real and fake partners (and why partner qualification is key) - How do you get from signing a partner deal to them actually starting to sell for you?Packed with practical insights built over the years, this episode is a must-listen for anyone considering selling via channel partners. Energis.Cloud: https://www.energis.cloud/ Angelo Santoro’s LinkedIn: https://www.linkedin.com/in/angelo-santoro-46b8007/

Never miss a new episode: https://sendfox.com/lp/mnyll3How do you win against big companies such as Microsoft? That was the topic that I got a chance to discuss with Paul Van Coillie, the founder and the CEO of Arco Information.Arco Information started before internet became mainstream, and the company is still going strong in one of the most competitive markets of digitalizing paper-based processes.What made Arco competitive throughout all these years? They focused on narrow verticals, and they came up with simple, creative ways to engage their audience — even in virtual events. Tune in to learn: - How to get 90% of people to show to your online events (and how to make sure they stay engaged)? - How to choose which sectors to focus on? - How do you adapt your communication to make them specific to the sector and the target functions? Arco’s website: https://www.arco.be/Paul’s LinkedIn: https://www.linkedin.com/in/paul-van-coillie-270b0/

Never miss a new episode: https://sendfox.com/lp/mnyll3Too much competition? Here is how a B2B company can create and market a new category. That was the topic that I got a chance to discuss with Alexander Carpentier, the CEO of Esoptra.I’m a big fan of what Andy Raskin calls “name the new game”.Instead of merely attacking the problem (as most B2B brands do), you attack the status quo, the “old game”. You are effectively naming the reason your competitors are becoming obsolete AND introducing a sense of urgency. “To survive in the newly emerging world”, you say, “what you’re doing today (and what the competitors offer) is not enough. The companies winning in the emerging world play a new game. And our solution is designed ground-up to help you win the new game.Esoptra is “naming the new game” in a world of high-value goods & services : they are introducing a category of Product-Led Communication. Tune in to learn: - How do you come up with a new category? - The problem with a new category is that your prospects are not aware of it. How to educate your market about the new category and create demand for your product? - Educating your customers takes time. How do you shorten your sales cycle?- How do you find early adopters?Thanks Alexander for nailing the topic! Learn more about Esoptra’s new offering: https://www.zaza.rocks/Connect to Alexander on LinkedIn: https://www.linkedin.com/in/alexandercarpentier/

Never miss a new episode: https://sendfox.com/lp/mnyll3How can you build virality in a complex B2B product — even when you’re selling to large organisations? That was the topic that I got a chance to discuss with Kaius Meskanen, the founder and CEO of Choicely on our podcast. Choicely’s doing what Wix and Squarespace did with websites — but for native mobile apps. Thanks to their tech, you can quickly build native apps without any coding. But check out their go-to-market strategy. Here’s a mistake that many B2B companies make. Because their tech could potentially be used by many segments, they try to target as broad as possible. But ‘he who chases two rabbits, catches none’. Choicely realized this early enough. They carefully chose their target segments and built their whole positioning around it.The results? An inherent viraility in their product. An easy answer to one of the biggest sales objections. And as a side-effect, they have been called by some investors “the most entertaining tech company”. I think Kaius has one of the most interesting jobs in tech, with Choicely apps powering events and shows such as Miss Universe, a football cup and a CBS talkshow.Tune in to listen to their story. Learn more about Choicely: https://choicely.com/Kaius on LinkedIn: https://www.linkedin.com/in/kaiusmeskanen/

Never miss a new episode: https://sendfox.com/lp/mnyll3Join 3500+ B2B marketers from companies as Siemens, Tribe47, House of Marketing, Zoho and many other at Getleado Insider Email community: https://getleado.com/marketing-newsletter/Brian is a former environmental and fisheries scientist turned entrepreneur. He is the creator of The Pillar System and author of the book “The Index Card Business Plan for Sales Pros and Entrepreneurs.” His client list ranges from individual sales reps to Shark Tank entrepreneurs and Fortune 500 companies.In this episode you'll learn:- How to persuade executives to shift from focusing on expecting instant results with outbound activities to the activities that will help to generate long-term revenue results- The most critical mistake marketing and sales make when running their campaigns (and it's not an ICP)- Why so many sales folks are not satisfied with sales training they are taking?- 3 things you need to look at to find the 20% of activities that generate 80% of your results- How to identify the root reasons of your sales challenge and fix it- 2 points that make- And the last questions comes to non-sales touches. Most sales have very straightforward approach with a cold outreach trying to book appointments. How to change their mindset that non-sales touches are crititical? What are the most effective NSTs you can share?How to find a right balance between sales and non-sales touches?Download free copy of "How to Use the Pillar System toSimplify Your Strategy and Magnify Your Results": ProductivityGiant.comBrian on LinkedIn: https://www.linkedin.com/in/margolisbrian/

Never miss a new episode: https://sendfox.com/lp/mnyll3How do you grow a high-ticket B2B SaaS company in a highly competitive space to 200 customers, to about 200 customers in 30 countries — without any outbound sales or marketing?That was the topic that I got a chance to discuss with Karel Callens, the founder and CEO of Cumul.io on our podcast. Their secret? Unique market positioning, organic demand generation and customer advocacy - which is a B2B version of brand ambassadorship.Tune in to learn: - How to position your product in a highly competitive market so you stand out and become a natural choice to your customers- What kind of content you need to make to generate awareness and demand for your product- How to turn your customers into ambassadors, who will even join demos with new prospects to help you sell your product This was such a fun episode for me to do, because Karel is such a positive and energetic guy, and a pure joy to chat with. Karel on LinkedIn: https://www.linkedin.com/in/karel-callens-10bb023/ Cumul.io: https://cumul.io/

Never miss a new episode: https://sendfox.com/lp/mnyll3If repeat / recurring business is important for your company, maybe it’s time to drop your sales and marketing teams. Let me explain. If you are like most B2B companies I know, majority of your business will come from 10-20% of you best (repeat) customers. And if this is the case for you too, maybe it’s time to replace individual marketing, sales and customer success teams with a single revenue operation team. Today I spoke with Erwin De Baetselier, the CEO of Luceda Photonics who shares this vision — and has made it a reality. You’ll learn: * How to get the people who are used to working in silos - to switch to revenue operations* Why you should reconsider how you incentivise your sales reps * The main KPIs and who should have a leading role: head of sales, marketing or the client success officer?* The main pitfalls of implementing an integrated revenue operations team* How to (not to) approach a B2B CEO if you’re selling complex products or services?This short 22 minute interview is packed with unique insights. Erwin De Baetselier on LinkedIn: https://www.linkedin.com/in/erwindebaetselier/Luceda Photonics: https://lucedaphotonics.com

Never miss a new episode: https://sendfox.com/lp/mnyll3One of the most difficult business models to get off the ground are double-sided marketplaces. Imagine having to grow one — but to make it extra hard — imagine one side of the market are enterprise customers. And then, imagine that your main lead generation channel has completely dried out (e.g. due to the pandemic). What would you do? That was the challenge that Karel Vanderheyden, the founder and CCO of VIRTEO had to face. Karel was kind enough to take time out of his busy schedule and let me interview him for our Full Funnel Marketing podcast. What did I learn? While most companies turned to mass outreach, Karel executed an elegant ABM campaign. I could have not described the process better: - Define market segments where you have the best chance, and the best case studies - Narrow down even further to nail the ideal customer profile and pick target accounts, one by one- Identify the members of the buying committee - Do background research of the account and the people you want to reach - Reach out to them in a very personalised way And while Karel is modest and calls his approach old-fashioned, I think he totally nailed ABM and that this short 20 minute interview is packed with practical advice that works even in turbulent times we find ourselves in. Karel’s LinkedIn profile: https://www.linkedin.com/in/kvanderheyden/His company website: https://virteo.com

Never miss a new episode: https://sendfox.com/lp/mnyll3How do you go from successful sales to building a revenue scaling machine? Today, I spoke to Omar Mohout, an ex-SaaS CEO with a successful exit, ex and current board member of several prominent SaaS companies like Esoptra, Teamleader CRM, Digipolis Antwerp and LetsBuild, a founder and a mentor of various startup and scale-up programs and platforms and an author of 7 books on growing startups.Today we spoke about the biggest challenge B2B companies face after product-market: going from successful activities and experiments to building a “machine” that can scale. Why? Because they underestimate and misunderstand the role of B2B marketing. They may hire experienced sales people from Oracle or Microsoft in a hope they’ll implement their experience in their company. But what they should be doing instead is: - Base their hiring decision on their actual sales funnel- Understand that the role of marketing is shifting “to the right” (or bottom) of the funnel. From just lead generation to actually influencing the sale and helping moving the deal through the pipeline- When building the revenue scaling machine, validate the assumptions instead of scaling based on unproven assumptions Omar’s LinkedIn profile: https://www.linkedin.com/in/omarmohout/Omar’s books in English: Lean pricing: https://www.amazon.com/gp/product/B0196Q6MCS Corporate venturing: https://www.amazon.com/gp/product/B07DFNFWZM Lea(r)n marketing: https://leanpub.com/learnmarketing Leaving a legacy: increase your social impact https://www.amazon.com/Leaving-Legacy-Increase-social-impact-ebook