Supply Chain Now

Supply chain leadership is being tested like never before, and the expectations keep rising.In this episode of Supply Chain Now, Scott Luton is joined by special guest host Wiley Jones to kick off another episode of Enterprise Unleashed, powered by the DOSS team. Together, they sit down with Rick McDonald, CEO at Rick McDonald Supply Chain Advisory, LLC, and retired SVP, Chief Supply Chain Officer at Clorox, to talk about the evolving role of leaders in today's fast-changing environment. Rick discusses the importance of digital fluency for leaders, particularly in integrating AI, and emphasizes that AI should be viewed as decision support, not a replacement.He highlights key strategies for leaders navigating disruptive technologies, such as investing in reskilling and upskilling, and underscores the critical role of change management. With extensive experience in managing crises like the COVID-19 pandemic and a five-month-long cyberattack, Rick shares insights into leadership during times of transformation and how companies can leverage technology for better decision-making.Jump into the conversation:(00:00) Intro(02:59) Meet supply chain expert Rick McDonald(05:53) Rick's supply chain career origin story(07:30) Clorox’s global supply chain scale(09:31) Rick's proudest Clorox leadership moments(11:35) How supply chains evolved in five years(14:02) Navigating talent and technology intersection(16:16) Sorting through AI hype and ROI(19:52) The human edge over AI in leadership(23:05) AI adoption and overcoming fear(26:27) Cohorts and adoption strategies for success(27:23) Leaders must walk the digital talk(29:33) The strategic commitment to transformation(30:16) Next-gen skills for supply chain leaders(31:44) Stall versus scale in digital projects(34:33) Avoiding the shiny tool temptation(36:58) CSCO’s role in owning digital strategyAdditional Links & Resources:Connect with Rick McDonald: https://www.linkedin.com/in/rickmcdonald82/Connect with Rick through email: rickmcdonald@att.netLearn more about Clorox: http://www.TheCloroxComRick McDonald - AutoScheduler.AI | LinkedInpany.comConnect with Wiley Jones: https://www.linkedin.com/in/wileycwjones/Learn more about DOSS: https://www.doss.com/Learn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkSupply Chain Now en Espanol WEBINAR- Visibilidad estrategica en Pharma: control, cumplimiento y resiliencia en entornos de alto riesgo: https://bit.ly/4rku7lCWEBINAR- Talent Management Playbook for Supply Chain Leaders: https://bit.ly/4uc2OfBWEBINAR- From Workforce Planning to Hourly Performance Management: How GEODIS Americas Turned Labor Productivity into a Growth Engine: https://bit.ly/4blRfKpWEBINAR- Ahead of Disruption: How AI-First Design Builds Supply Chain Resilience — and Transforms the Teams Behind It: https://bit.ly/4ldRn3bThis episode was hosted by Scott Luton and Wiley Jones, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/enterprise-unleashed-rick-mcdonald-whats-now-whats-next-1565

Mike Griswold, VP Analyst at Gartner focused on supply chain strategy and AI, offers sharp perspectives on navigating constant disruption. He revisits pandemic lessons about resilience. He warns boards about simplistic AI views and explains why supply chain and IT must converge. He lays out Gartner’s top priorities for 2026 and shows where agentic AI already speeds decision-making.

Dan Seidel, HelloFresh COO with a background in robotics and supply chain transformation. He discusses how AI and robotics are reshaping food operations. Conversations cover cocoa-driven product changes, last-mile shifts from Amazon, and strategies for speed, flexibility, and resilience in volatile supply chains.

William McNeill, VP of Market Intelligence, former Gartner analyst focused on supplier risk and emerging tech. Akhilesh Agarwal, President of P2P Solutions, leads supplier information and product strategy. They discuss quantum computing’s clash with encryption, how quantum could unlock deep multi-tier visibility, the harvest-now-decrypt-later threat, and practical 12–24 month steps for preparedness.

Brett Marshall, Editor-in-Chief of LogiSYM Magazine and pharma logistics expert, and Raymon Krishnan, President of The Logistics & Supply Chain Management Society and Singapore logistics veteran, explore Asia's shifting trade patterns. They discuss domestic market growth, Singapore as a coordination hub, practical AI in procurement and freight, workforce reskilling, risk management, and reverse logistics innovation.

Christine Barnhart, Head of Industry Engagement at MEBOK and 25+ year supply chain veteran, joins to explore geopolitics and logistics. They unpack Iran’s risks around the Strait of Hormuz and ripple effects on oil and transport. They examine Rivian’s EV plans in Georgia and the hurdles to profitable scale. The conversation also spotlights women in supply chain and the need for visibility, agility, and execution-led transformation.

Ryan Fletcher, McKinsey partner focused on mid-cap industrials and performance transformations. Steffen Fuchs, McKinsey senior partner and global industrials leader working on AI and resilient operations. They define the titanium economy and why mid-sized industrials matter. They talk geopolitics, resilience strategies, AI as a competitive enabler, and leadership, talent, and regional clustering impacts.

Angelina Cumba, VillageReach manager and ASCEA 2025 awardee who strengthens public health supply chains. Liesl de Wet, Unitrans sustainability lead and ASCEA champion focused on resilient, sustainable African supply chains. They discuss climate and tech risks, people-centered system design, public-private partnerships, award-winning resilience stories, and how recognition uplifts supply chain innovation across Africa.

From manufacturing data and AI adoption to workforce trends and the evolving role of women in industry, supply chain leaders are navigating a fast-changing landscape. In this episode of The Buzz, hosts Scott Luton and Karen Betancourt break down the latest global supply chain news and welcome Tracy Hyatt Bosman of Biggins Lacy Shapiro & Company to explore how economic signals, workforce dynamics, and site selection strategies are shaping the future of manufacturing and logistics. Buckle up and join us for this week’s insights and conversations — welcome to The Buzz powered by Project44!This episode dives into the latest developments impacting global supply chains, including new data on U.S. manufacturing performance, the rapid rise of AI in factory operations, and the workforce dynamics influencing site selection and economic development. The conversation also highlights Women’s History Month, explores real-world examples of supply chain and marketing alignment, and examines how emerging technologies and shifting economic signals are reshaping industry strategy.Tune in and learn:What the latest U.S. manufacturing data signals about jobs, tariffs, and production costsHow manufacturers are deploying AI to improve productivity, quality, and resilienceWhy workforce availability and skills remain the biggest factor in manufacturing site selectionThe myths and realities surrounding manufacturing careers and workforce shortagesKey economic insights from leading economists on the outlook for U.S. manufacturing and global tradeHow retailers like Target are investing in supply chain and fulfillment capabilities to compete in the omnichannel eraThe role of women’s leadership in supply chain and manufacturing operationsWhy data centers are becoming a critical (and sometimes controversial) part of modern infrastructureWhether you're a supply chain leader, manufacturer, logistics professional, or industry enthusiast, this episode offers valuable perspective on the economic forces, workforce realities, and technology shifts shaping the future of supply chain. Tune in to gain practical insights and stay ahead of the trends influencing how the world moves goods, data, and innovation.Additional Links & Resources:Project 44: https://www.project44.com/With That Said: https://bit.ly/WTS-7-March-2026National Supply Chain Day: https://bit.ly/NSCD-2026American Supply Chain Summit: https://supplychainus.com/FritoLay Chip Challenge: https://bit.ly/Karen-FritoLay-Chip-ChallengeUS manufacturing activity steady, factory gate inflation surges: https://reut.rs/4roemtIU.S. payrolls unexpectedly fell by 92,000 in February; unemployment rate rises to 4.4%: https://cnb.cx/4bgHFseManufacturers are making progress with AI, but barriers remain: Cisco: https://bit.ly/State-of-AI-in-ManufacturingTarget readies next-day delivery for 20 more metros this spring: https://bit.ly/Target-Expands-Next-Day-DeliveryFox’s Burton’s Companies factory chief: “I was told being a woman would hold me back:” https://bit.ly/Women-In-ManufacturingDecision44 Event: https://www.project44.com/events/decision44/The Executives'​ Club of Chicago's Annual Economic Outlook 2026: https://www.linkedin.com/posts/traceyhyattbosman_before-it-gets-too-far-in-the-rearview-mirror-activity-7418784479105691649-Azng/Connect with Tracey on LinkedIn: https://www.linkedin.com/in/traceyhyattbosman/Connect with Karen on LinkedIn: https://www.linkedin.com/in/karendbetancourt/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkSupply Chain Now en Espanol WEBINAR- Visibilidad estrategica en Pharma: control, cumplimiento y resiliencia en entornos de alto riesgo: https://bit.ly/4rku7lCWEBINAR- Talent Management Playbook for Supply Chain Leaders: https://bit.ly/4uc2OfBWEBINAR- From Workforce Planning to Hourly Performance Management: How GEODIS Americas Turned Labor Productivity into a Growth Engine: https://bit.ly/4blRfKpWEBINAR- Ahead of Disruption: How AI-First Design Builds Supply Chain Resilience — and Transforms the Teams Behind It: https://bit.ly/4ldRn3bThis episode is hosted by Scott Luton and Karen Betancourt, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-ai-hits-factory-floor-1557

Tony Zuazo, a seasoned retail supply chain leader and nonprofit interim CEO, shares stories from Dollar General and his work at the Community Resource Center. He explores automation and AI in retail logistics. He discusses micro decisions, avoiding overengineered tech, and the power of relentless communication. He outlines nonprofit logistics and ways businesses can support community hygiene programs.