

Trust Matters: Lessons in Leadership
The Key
In Trust Matters: Lessons in Leadership, we dive deep into the real-world experiences of multi-academy trust leaders, education experts, and leadership coaches. Hosted by The Key, this series explores the unique challenges and opportunities in the education sector, offering practical advice and actionable insights for trust leaders and school leaders alike.
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Each episode delivers clear takeaways, concise discussions, and a holistic view on leadership, with guests who represent the diverse voices within trusts and schools. From strategic decisions to everyday challenges, we focus on relevant, real-world examples that empower trust leaders to act.
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Whether you’re a CEO, COO, part of the wider central team or a school-level leader, you’ll find inspiration, expert guidance, and ideas you can implement today.
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Each episode delivers clear takeaways, concise discussions, and a holistic view on leadership, with guests who represent the diverse voices within trusts and schools. From strategic decisions to everyday challenges, we focus on relevant, real-world examples that empower trust leaders to act.
-
Whether you’re a CEO, COO, part of the wider central team or a school-level leader, you’ll find inspiration, expert guidance, and ideas you can implement today.
Episodes
Mentioned books

Sep 25, 2024 • 45min
How to roll out a digital strategy across 62 schools - Building teams, breaking down barriers & being a neurodivergent leader
In this episode, we sit down with Gemma Gwilliam, head of digital learning, education, and innovation at the Portsmouth Education Partnership. Gemma shares insights into her unique role, leading the implementation of a digital strategy across all 62 schools in Portsmouth - a city where every school, whether part of a trust or local authority, is united under the same partnership.
She reveals her creative approach to leveraging technology in and beyond the classroom, explaining how she builds collaboration and gets everyone on board with her vision. Gemma also opens up about a pivotal moment in her career: a challenging lesson observation that almost made her leave education, and how it has shaped her professional journey. She discusses her forward-thinking ideas on using technology to transform lesson observations, and how schools and trusts can better support neurodivergent staff.
Additionally, Gemma shares her perspective on the controversial ban of mobile phones in schools, explaining why she disagrees and how technology can be a powerful tool for supporting neurodivergent students.
For more on how The Key can support your trust, visit key.sc/trustsupport or get in touch with our team here: key.sc/trust-enquiry.
Don’t forget to also subscribe to our monthly newsletter, Trust Matters, at key.sc/trustmatters.
To find out more about Gemma, visit her LinkedIn profile.
All views expressed in this episode are the guest's own. Any mention of commercial providers, resources or products is on the guest’s recommendation and should not be considered an endorsement by The Key.

Sep 18, 2024 • 43min
What trust leaders can learn from premier league football managers - Managing a team, navigating change & finding your purpose
Phil Denton, a former headteacher and leadership coach, delves into the profound parallels between education and Premier League football management. He shares insights sparked by a chance encounter with football manager Micky Mellon, leading to his book on leadership. Denton emphasizes the importance of personal purpose in leadership roles and discusses building trust within teams. He offers practical advice for educators, highlighting recruitment strategies and the need for flexibility in a changing work environment, all while navigating the complexities of leadership.

Sep 18, 2024 • 43min
How AI can transform your trust - Reducing workload, enhancing teaching & influencing leadership
In the first episode of our series, we speak with Chris Goodall, Head of Digital Education at Bourne Education Trust, about his pioneering work in integrating AI across 26 schools.
Chris shares his strategies for getting staff on board with AI, offering practical tips and insights into how he conducts training sessions. He provides real-life examples of how AI is being used within the trust to reduce workloads, enhance teaching and learning, and drive leadership innovation.
Throughout the episode, Chris discusses both the risks and rewards of AI in education, including its impact on the digital divide. He also tackles the big question: Is AI a threat to the teaching profession? And, what might classrooms of the future look like?
In addition to his expertise in digital education, Chris opens up about his personal leadership journey, from lessons learned during his life coach training to his adventurous trek to Mount Everest's base camp.
At The Key, we're also excited to introduce our new AI feature, KeyGPT, which can assist schools and trusts in the ways Chris highlights in the episode. With KeyGPT, you’ll get personalised responses in seconds - whether it’s drafting a letter to parents, crafting questions for a staff meeting, or solving a complex timetable issue.
Try KeyGPT for free by signing up for a trial at key.sc/keygpt-trial.
For more on how The Key can support your trust, visit key.sc/trustsupport or get in touch with our team here: key.sc/trust-enquiry.
Don’t forget to also subscribe to our monthly newsletter, Trust Matters, at key.sc/trustmatters.
To find out more about Chris, visit his LinkedIn profile.
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Ellie Potter, Content Marketing and Social Media Lead at The Key
Chris Goodall, Head of Digital Education at Bourne Education Trust
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All views expressed in this episode are the guest's own. Any mention of commercial providers, resources or products is on the guest’s recommendation and should not be considered an endorsement by The Key.
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