The Resilient Journey

There is a term that people use to describe what your mind does at time of crisis. Some do it more than others. More seasoned professionals hardly do it at all. The term is fog of war and the goal to is reduce it. Hello everyone, welcome to episode 49 - as the Resilience Think Tank presents the Resilient Journey podcast! This week we continue our conversation about software as I’m joined by Chris Britton, Co-founder of RockDove Solutions. Listen as Chris and I talk about how using crisis management software can reduce the fog of war. We also discuss: The importance of having a complete view of your operation The value of bringing people together during a crisis Techniques for improved stakeholder communications And…why you should be thinking about specific scenarios as you develop playbooks. Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Connect with Chris here.   Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

There are times where going old school is perfectly acceptable. I love a good charcoal barbecue, or listening to jazz on vinyl. But when it comes to business continuity management – the old tools just don’t cut it. Hello everyone, welcome to episode 48 - as the Resilience Think Tank presents the Resilient Journey podcast! This week I’m joined by Marie-Helene Primeau, Executive Vice President at Premier Continuum and Senad Cehajic, Director of Business Continuity and Corporate Security at OMERS. And this week, we’re talking about BCM Software. Listen as Marie and Senad share two perspectives of BCM software, one as the service provider and the other as the customer. We discuss: The advantages of using software to manage your BC program Some misconceptions about using software Must have features Ways to justify the expense to senior leaders Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Connect with Premier Continuum here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

I’ve been in the business continuity and resilience industry for over 20 years and I still make it a point to be like a sponge and try to learn something new every day. That approach is even more critical for those who are new to the industry. Hello everyone, welcome to episode 47 - as the Resilience Think Tank presents the Resilient Journey podcast! My guest this week is friend, and co-conspirator James Green. Listen as James introduces the spotlight of the Resilience Think Tank in Q3 of 2022 – The Next Generation of Resilience Professionals. James and I cover: 5 things that new professionals can do to broaden their horizons Why it’s okay to change your point of view The value of taking a long-term view of life and your career And it wouldn’t be an interview with James Green if there wasn’t a controversial moment. Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

I want you to picture yourself in a long hallway. On the walls, as far as you can see, there are pictures. Framed photographs of organizations entrenched in a public crisis. I’m curious, what companies come to mind? Hello everyone, welcome to episode 46 - as the Resilience Think Tank presents the Resilient Journey podcast! This week I’m joined by Larry Walsh, Vice Chairman of the Hawthorn Group a public affairs firm that has been helping organizations for over 30 years. More and more issues are playing out in the public arena – and dragging corporations into them.  A crisis can damage a company’s reputation. Larry gives us some great insights including: That what CAN be known, WILL be known When you should respond to negative comments on social media That values are the foundation of a company’s reputation Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Connect with The Hawthorn Group here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

I have been doing business continuity and resilience a long time and I’m going to admit something to you. This week’s guest introduces a concept that I have almost completely overlooked throughout my career. Personal preparedness as part of a resilience strategy. Hello everyone, welcome to episode 45 - as the Resilience Think Tank presents the Resilient Journey podcast! This week I’m joined by Bob Keller. I saw Bob speak at a conference recently and knew he was the perfect guest for the podcast. Listen as Bob explains: That corporations need to consider the human element of their continuity plans Why we need to push personal preparedness as part of the BCM program The fact that the business is only as resilient as their plan – but the plan is only as effective as the people who run it! Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Connect with Bob here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

If I’m 100% honest, I don’t know why cheerleaders have to spell everything. “Be aggressive. B-E aggressive. B-E  A-G-G-R-E-S-S-I-V-E.  What’s the point? Hello everyone, welcome to episode 44 -  as the Resilience Think Tank presents the Resilient Journey podcast! This week I’m joined by Michele Turner. Michele is going to spell for us today as she walks us through her methodology for business continuity program development. This is based on Michele’s latest book Lessons Learned: Short Stories of Continuity and Resilience. As we work our way through the word “PARSE”, we will discuss: Tips if you’re having trouble getting executive level support Making sure your program demonstrates VALUE The use of Risk Assessments  How sometimes we need to slow down to speed up Why it’s important for you to have a personal career strategy How our unique view of the organization can help develop resilience strategies Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Connect with Michele here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Tabletops, functional exercises. We’ve run them and have a pretty good idea of what to do. When you think about running an exercise, you might feel like you know all there is to know. What if I said I could teach you something new? Hello everyone and welcome as the Resilience Think Tank presents the Resilient Journey Podcast. Welcome to episode 43. This week I’m joined by Lester Chng, former naval officer and head of Cyber and Crisis Security Exercise Management at Bank of Montreal. In this episode you’re going to learn something new about exercising. Today we discuss: How to leverage exercising to enhance our operational resilience How to use drills as part of effective exercises What do we mean by exercise workshops? The bottom line is – we are going to make a positive impact on the way we think about exercising. Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Connect with Lester here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.  

When you think of the great resignation, what do you imagine? Do you picture mid to upper level executives switching jobs? What about minimum wage earners? Do you think about them? What about the anti-work movement? How can that affect your organization’s resilience? Hello everyone and welcome as the Resilience Think Tank presents the Resilient Journey Podcast. Welcome to episode 42. This week I’m going to speak about the anti-work movement and: How staffing shortages are affecting the service industry How minimum wage jobs are likely to affect your supply chain Why staffing shortages matter And a couple of things you can be looking out for within your own organization. Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

According this week’s guest, recent events related to gun violence in the United States reinforce the need for every employer, organization or municipality to make sure they are prepared. This is – foreseeable risk. Hello everyone and welcome as the Resilience Think Tank presents the Resilient Journey Podcast. My guest this week is Steve Crimando, a subject matter expert and trainer specialized in human factors/behavioral sciences in homeland and corporate security, anti-terrorism, violence prevention and intervention, emergency and disaster management. This week, Steve and I discuss: How organizations can prepare for violence in the workplace How sticky phrases can help drive home key messages in high stress situation Why you need to be surgical in your delivery of messages during a crisis And an interesting take on the fact that every crisis has a human aspect to it. Learn more about the Resilience Think Tank here. Connect with Steve Crimando here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

According to the Gun Violence Archive, a mass shooting is when there are 4 or more victims in a single incident. The US has experienced over 50 mass shootings, with more than 70 dead and nearly 300 wounded, and that’s in May of 2022 alone! Hello everyone and welcome as the Resilience Think Tank presents the Resilient Journey Podcast. Welcome to episode 40. My guest this week is preparedness expert Vince Davis and if you haven’t guessed it, our topic is gun violence, specifically mass shootings in the US. This week, Vince and I discuss: Is this a gun problem or a morality issue? What is “the bad man drill”? What you should be doing within your own organization to be as ready as possible for an active shooter event. Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Connect with Vince Davis here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.