Contractor Cents

Ruth King
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Oct 24, 2022 • 18min

Contractor Cents - Episode 240 - Customer Service

Your phone system can be a wealth of information. I know you’re used to having your software give you information about who called in response to a specific marketing activity. What if you could know how many calls weren’t answered…or how many times calls were less than 10 second call. And yes, you are spying on your CSR’s. You want to make sure your customers get taken care of and your phone gets answered so you don’t lose potential revenue. And yes, your phone system can do all of this for you. Stephen Price, CEO of Price Telecom, tells you how. Podcast Sponsor is Profitability Movement - https://profitability-movement.mn.co Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Oct 17, 2022 • 18min

Contractor Cents - Episode 239 - Not Your Normal Recycling

Recycling. One of my clients used the recycling money for a new ice machine…because that’s what his employees told him they wanted for the recycling money. Others use it for holiday parties. You recycle the scrap metal otherwise your yard would look like a junk yard…not the impression you want to make on employees and potential customers. What’s a good recycling strategy? Richard Goldberg, President of Geomet Recycling, gives you some suggestions. Podcast Sponsor is Profitability Movement - https://profitability-movement.mn.co Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147    
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Oct 10, 2022 • 18min

Contractor Cents - Episode 238 - When the Law Meets Technology

What happens when the law meets technology? You get more efficient, better data, and a better outcome. Imagine creating a contract and managing it in one platform. This helps you spend less time in the office and more time in the field. You’ll have document management AND a legal team behind your business ensuring the documents are working FOR you rather than against you. Karalynn Cromeens, shows you how Job Tread helps you merge technology and the law. Podcast Sponsor is Profitability Movement - https://profitability-movement.mn.co Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147  
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Oct 3, 2022 • 19min

Contractor Cents - Episode 237 - How to Eliminate the Shortage of Men in Our Industry

What if you focused on attracting women to your company?  Would that decrease our labor shortage of MEN? Yes, of course.  It’s time to think out of the box! Join Colleen Keyworth, president of Women in HVACR, as she shares ideas to help decrease the labor shortage by bringing women into our industry. Podcast Sponsor is Profitability Movement - https://profitability-movement.mn.co Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147  
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Sep 26, 2022 • 18min

Contractor Cents - Episode 236 - Turbocharge your Financials

Drave is the CEO of Performance Financial – a company that specializes in bookkeeping and financials. Wait a minute, you say, “that’s what you do”. True. However, there is always more than one person or one company who can help you with the financial segment of your company. I like to get different perspectives, and I hope you do too. So, I’ve invited Drake to be my guest and give you a different perspective on the financial side of your business. Podcast Sponsor is Profitability Movement - https://profitability-movement.mn.co Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147  
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Sep 19, 2022 • 17min

Contractor Cents - Episode 235 - Nailing Communications

You say, “We want to communicate with our customers more often. But, what does that really mean?” Join Ron Nussbaum, as he gives you the answers on effective communications with your customers. Ron is the co-founder of NutNest, a company that helps contractors reimagine each customer interaction. By doing this and really communicating with your customers, you can create life long customers that build your company’s profitability and wealth. Podcast Sponsor is Profitability Movement - https://profitability-movement.mn.co Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147  
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Sep 12, 2022 • 20min

Contractor Cents - Episode 234 - How to help your techs diagnose, speak with your customer, and close more sales

What if you had software that used the latest technology to help your technicians diagnose, speak with the customer, and close more replacement sales? Yes, many of the software packages give lip service saying they can do this. I found one that actually can. It’s called Fyxify, the brainchild of Darren Dixon, a former contractor who grew a multi 10 million dollar business and got sick of not finding the technology he needed to help his technicians diagnose and help educate his customers. Find out more in my conversation with Darren. Podcast Sponsor is Profitability Movement - https://profitability-movement.mn.co Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Sep 5, 2022 • 19min

Contractor Cents - Episode 233 - 5 Ways to Build Your Company Culture

Happy Labor Day! Over the past 35 plus years I’ve seen the good, the bad, and the ugly as it relates to employees and culture. The great companies with great cultures attract people to work at their companies like flies are attracted to honey. And, they get to be picky about who they choose. I give you 5 ways to build a company culture that people want to join and stay at…for life. Podcast Sponsor is Profitability Movement - https://profitability-movement.mn.co Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Aug 29, 2022 • 18min

Contractor Cents - Episode 232 - How increase your closing rate by 10% or More

What if you could increase your closing ratio from 20% to 35% or even 35% to 45%. It is possible using a tool that I find many contractors don’t believe in – financing. I have seen how financing has helped salespeople and business owners increase their closing ratio and increase their average sale. Financing is a no brainer. But why do so many contractors think their customers don’t want it? Patrick Ruhland discusses the answer to this question and more. Podcast Sponsor is Profitability Movement - https://profitability-movement.mn.co Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147
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Aug 22, 2022 • 18min

Contractor Cents - Episode 231 - Steps to Profitable Growth

How do you profitably grow and scale a business? What does it take to do it right? Ben Juncker has grown a contracting business to a profitable 8 figures. He will give you ideas and strategies that he used and you can use too. Podcast Sponsor is Profitability Movement - https://profitability-movement.mn.co Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

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