

Contractor Cents
Ruth King
Discover ideas, tactics, news, and information that matters to your contracting business and you. Increase productivity, profitability, customer and employee satisfaction.
Episodes
Mentioned books

Oct 24, 2022 • 18min
Contractor Cents - Episode 240 - Customer Service
Your phone system can be a wealth of information. I know you’re used to having
your software give you information about who called in response to a specific
marketing activity.
What if you could know how many calls weren’t answered…or how many times
calls were less than 10 second call. And yes, you are spying on your CSR’s. You
want to make sure your customers get taken care of and your phone gets
answered so you don’t lose potential revenue.
And yes, your phone system can do all of this for you. Stephen Price, CEO of Price
Telecom, tells you how.
Podcast Sponsor is Profitability Movement - https://profitability-movement.mn.co
Ruth King
Twitter - @RuthKing
LinkedIn - https://www.linkedin.com/in/ruthking1/
Podcast Produced by
Nick Uttam
https://www.linkedin.com/in/nick-uttam-4b33a1147

Oct 17, 2022 • 18min
Contractor Cents - Episode 239 - Not Your Normal Recycling
Recycling. One of my clients used the recycling money for a new ice
machine…because that’s what his employees told him they wanted for the
recycling money. Others use it for holiday parties.
You recycle the scrap metal otherwise your yard would look like a junk yard…not
the impression you want to make on employees and potential customers.
What’s a good recycling strategy? Richard Goldberg, President of Geomet
Recycling, gives you some suggestions.
Podcast Sponsor is Profitability Movement - https://profitability-movement.mn.co
Ruth King
Twitter - @RuthKing
LinkedIn - https://www.linkedin.com/in/ruthking1/
Podcast Produced by
Nick Uttam
https://www.linkedin.com/in/nick-uttam-4b33a1147

Oct 10, 2022 • 18min
Contractor Cents - Episode 238 - When the Law Meets Technology
What happens when the law meets technology? You get more efficient, better
data, and a better outcome. Imagine creating a contract and managing it in one
platform. This helps you spend less time in the office and more time in the field.
You’ll have document management AND a legal team behind your business
ensuring the documents are working FOR you rather than against you.
Karalynn Cromeens, shows you how Job Tread helps you merge technology and
the law.
Podcast Sponsor is Profitability Movement - https://profitability-movement.mn.co
Ruth King
Twitter - @RuthKing
LinkedIn - https://www.linkedin.com/in/ruthking1/
Podcast Produced by
Nick Uttam
https://www.linkedin.com/in/nick-uttam-4b33a1147

Oct 3, 2022 • 19min
Contractor Cents - Episode 237 - How to Eliminate the Shortage of Men in Our Industry
What if you focused on attracting women to your company? Would that decrease our labor shortage of MEN? Yes, of course. It’s time to think out of the box! Join Colleen Keyworth, president of Women in HVACR, as she shares ideas to help decrease the labor shortage by bringing women into our industry.
Podcast Sponsor is Profitability Movement - https://profitability-movement.mn.co
Ruth King
Twitter - @RuthKing
LinkedIn - https://www.linkedin.com/in/ruthking1/
Podcast Produced by
Nick Uttam
https://www.linkedin.com/in/nick-uttam-4b33a1147

Sep 26, 2022 • 18min
Contractor Cents - Episode 236 - Turbocharge your Financials
Drave is the CEO of Performance Financial – a company that specializes in
bookkeeping and financials. Wait a minute, you say, “that’s what you do”.
True. However, there is always more than one person or one company who can
help you with the financial segment of your company. I like to get different
perspectives, and I hope you do too. So, I’ve invited Drake to be my guest and
give you a different perspective on the financial side of your business.
Podcast Sponsor is Profitability Movement - https://profitability-movement.mn.co
Ruth King
Twitter - @RuthKing
LinkedIn - https://www.linkedin.com/in/ruthking1/
Podcast Produced by
Nick Uttam
https://www.linkedin.com/in/nick-uttam-4b33a1147

Sep 19, 2022 • 17min
Contractor Cents - Episode 235 - Nailing Communications
You say, “We want to communicate with our customers more often. But, what
does that really mean?”
Join Ron Nussbaum, as he gives you the answers on effective communications
with your customers. Ron is the co-founder of NutNest, a company that helps
contractors reimagine each customer interaction. By doing this and really
communicating with your customers, you can create life long customers that build
your company’s profitability and wealth.
Podcast Sponsor is Profitability Movement - https://profitability-movement.mn.co
Ruth King
Twitter - @RuthKing
LinkedIn - https://www.linkedin.com/in/ruthking1/
Podcast Produced by
Nick Uttam
https://www.linkedin.com/in/nick-uttam-4b33a1147

Sep 12, 2022 • 20min
Contractor Cents - Episode 234 - How to help your techs diagnose, speak with your customer, and close more sales
What if you had software that used the latest technology to help your technicians
diagnose, speak with the customer, and close more replacement sales?
Yes, many of the software packages give lip service saying they can do this. I
found one that actually can. It’s called Fyxify, the brainchild of Darren Dixon, a
former contractor who grew a multi 10 million dollar business and got sick of not
finding the technology he needed to help his technicians diagnose and help
educate his customers. Find out more in my conversation with Darren.
Podcast Sponsor is Profitability Movement - https://profitability-movement.mn.co
Ruth King
Twitter - @RuthKing
LinkedIn - https://www.linkedin.com/in/ruthking1/
Podcast Produced by
Nick Uttam
https://www.linkedin.com/in/nick-uttam-4b33a1147

Sep 5, 2022 • 19min
Contractor Cents - Episode 233 - 5 Ways to Build Your Company Culture
Happy Labor Day! Over the past 35 plus years I’ve seen the good, the bad, and
the ugly as it relates to employees and culture. The great companies with great
cultures attract people to work at their companies like flies are attracted to
honey. And, they get to be picky about who they choose.
I give you 5 ways to build a company culture that people want to join and stay
at…for life.
Podcast Sponsor is Profitability Movement - https://profitability-movement.mn.co
Ruth King
Twitter - @RuthKing
LinkedIn - https://www.linkedin.com/in/ruthking1/
Podcast Produced by
Nick Uttam
https://www.linkedin.com/in/nick-uttam-4b33a1147

Aug 29, 2022 • 18min
Contractor Cents - Episode 232 - How increase your closing rate by 10% or More
What if you could increase your closing ratio from 20% to 35% or even 35% to
45%. It is possible using a tool that I find many contractors don’t believe in –
financing. I have seen how financing has helped salespeople and business owners
increase their closing ratio and increase their average sale.
Financing is a no brainer. But why do so many contractors think their customers
don’t want it? Patrick Ruhland discusses the answer to this question and more.
Podcast Sponsor is Profitability Movement - https://profitability-movement.mn.co
Ruth King
Twitter - @RuthKing
LinkedIn - https://www.linkedin.com/in/ruthking1/
Podcast Produced by
Nick Uttam
https://www.linkedin.com/in/nick-uttam-4b33a1147

Aug 22, 2022 • 18min
Contractor Cents - Episode 231 - Steps to Profitable Growth
How do you profitably grow and scale a business? What does it take to do it
right? Ben Juncker has grown a contracting business to a profitable 8 figures. He
will give you ideas and strategies that he used and you can use too.
Podcast Sponsor is Profitability Movement - https://profitability-movement.mn.co
Ruth King
Twitter - @RuthKing
LinkedIn - https://www.linkedin.com/in/ruthking1/
Podcast Produced by
Nick Uttam
https://www.linkedin.com/in/nick-uttam-4b33a1147


