Crafting Solutions to Conflict

Courage in giving and receiving feedback can prevent negative conflict. Bill Treasurer, Chief Encouragement Officer, joins me to talk about courage in giving necessary and valuable feedback and having the courage to accept it without being defensive. Understanding how feedback will work best in a relationship, especially in the workplace, is best done before it goes south – and it is an ongoing process. You can learn more about Bill and his work at https://www.giantleapconsulting.com/ (couragebuilder.com) or https://billtreasurer.com/ You can reach Bill at btreasurer@giantleapconsulting.com.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving. 

 Template for Show Notes: Title:  What to do about microaggressions Episode Summary: Helping ourselves and others to avoid microaggressions reduces negative conflict. Episode Notes: Helping ourselves and others to avoid microaggressions reduces negative conflict. Microaggressions, everyday slights that are based on stereotypes, can create unnecessary conflict. Comments, gestures, and other expressions, whether intentional or unintentional, can feel like insults to the person on the receiving end. When we feel that we are about to say something that constitutes a microaggression – an observation or question – we can embrace our awareness and stop ourselves from blurting out what we are thinking. And we can calmly reject intentional microaggressions that others might offer. For the unintentional – even well-meaning – slight, avoid putting someone on the defensive. More effective: try a suggestion that the speaker consider what it would be like to be the receiver. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/  And you can follow us on Twitter @conflictsolving. 

Microaggressions, everyday slights that are based on stereotypes, can create unnecessary conflict. Comments, gestures, and other expressions, whether intentional or unintentional, can feel like insults to the person on the receiving end. The first step is to be aware of what we are saying – and, especially, how it might be received. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving. 

Selling a business is not just a transaction, but a transition; support in that journey can help. In fact, the involvement of someone who works with the seller to address the emotional impact of a potential sale can help get the deal over the finish line. That person can also help the seller move forward without seller’s remorse.You can learn more about Denise and buy her book, The Seller’s Journey, at http://deniselogan.com/. As Denise phrases it: “I keep people and deals from falling apart.”Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving. 

We can work to prevent pressure cookers when possible and to have personal pressure valves ready when we need them.Pressure cookers can easily create or aggravate negative conflict for ourselves and others. Some pressure cookers are inevitable and beyond our control. Other times, we can prevent them or minimize how severe they are. Either way, we can prepare to deal with pressure cookers by having our individual pressure valves primed and ready to help us let off steam.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving. 

Silence can be as powerful as words. We usually think about words we use and how we say them when we consider conflict. Silence, too, matters. It can be damaging, hesitant, or a vehicle for acknowledgement and learning. We should think through what motivates our silence and how it can affect another person.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving.  

Approaching conflict with respect and humility allows people to engage with each other productively, not defensively. We discuss Jeremy’s involvement in martial arts, coaching, and how confidence can eliminate the desire to act with aggression. I talked with Jeremy in February 2020. We didn’t know what the next few months would bring. This episode, Number 75, is published on June 3 (in the U.S.) Our conversation would be thought-provoking at any time -- and perhaps even more so in the tumultuous circumstances we are now in. You can learn more about Jeremy and his work at https://pollackpeacebuilding.com/ Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving. 

Choosing the best location, including a neutral playing field, can help the odds of a challenging conversation being productive. Considering where –home? a certain spot in the home? – to have a tough conversation can help as part of a recipe for success. If one person is especially unenthusiastic about the discussion and/or especially important (and they easily may be the same person), picking the best spot for that person may be a wise move.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/  And you can follow us on Twitter @conflictsolving. 

The location for a challenging conversation can affect how productive that conversation will be. Consider where a tough workplace conversation might best take place: in a private place, off-site, somewhere else? It’s one factor in setting up for success.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving.  

Families that successfully pass on family businesses also handle conflict successfully. Dennis explains that enterprising families that succeed over generations accept that conflict will happen and take steps, in advance, to manage it effectively. Policies, codes of conduct, and plans to allow individuals and family branches to leave the family are among the tools families can adopt. His most recent book is Borrowed From Your Grandchildren: The Evolution of 100-Year Family Enterprises. The book is available through Amazon or Dennis’s website: https://dennisjaffe.com/. His website also features resources of interest to enterprising families. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving.