

The Voice of Insurance
The Voice of Insurance Mark Geoghegan
Insurance is a maze. Don’t get lost. Mark Geoghegan asks directions from all the top people in the Global Insurance and Reinsurance Industry
Episodes
Mentioned books

May 26, 2020 • 30min
Ep 26 Talent and the class of 2020/21 with Dennis Mahoney
Dennis Mahoney is a broking industry legend.
A consummate intermediary and negotiator he rose to be a trusted councillor at the top of the global broking world and right at the peak of the Aon chain of command.
Since relocating to Bermuda he has taken on a wider range of executive and non-executive roles.
The latest of these saw him steady the ship at independent London -based wholesale and reinsurance broker RFIB ahead of its eventual sale to Integro/Tysers.
Dennis is always honest and forthright in his opinions and has never been afraid to rock the establishment boat in his career – particularly in his zeal for market modernisation.
He doesn’t duck questions and he always tells you exactly what he thinks, warts and all.
But Despite a fearsome reputation he is actually incredibly easy to get on with and is very happy and comfortable in his own skin as I think this interview shows.
I found Dennis on excellent form and buzzing with ideas about the world in which insurance finds itself and the prospects for its future.
Do enjoy the listen

May 20, 2020 • 27min
Ep 25 Build me a reinsurance broker: Tim Gardner of Lockton Re
Tim Gardner is the relatively new CEO of Lockton Re and has been tasked by the Lockton group with building up a challenger reinsurance broking operation of significant scale.
The MMC-JLT and now Aon-Willis M&A activity has given this venture a significant timing boost and there is a palpable sense of a once in a generation opportunity for independents to stake their claim on a share of this lucrative global market.
I quizzed Tim on every aspect of his strategy to make Lockton Re a credible new player in the reinsurance broking space.
He was clear and forthright in all his answers, so I commend this episode to anyone looking to get an inside view of the current reinsurance intermediary landscape.

May 15, 2020 • 22min
Ep 24 Running towards risk: Stephen Postlewhite of QBE Re
I spoke to Managing Director of QBE Re Stephen Postlewhite about hardening rates at the mid-year renewals, capital crunches, squeezes in ILS and retro and the long-term insurability of pandemic risk.
I also asked him about what might change at QBE Re now that the former actuary and Aspen executive has taken the reins.
I found someone freshly reloaded with capital and risk appetite and full of expansion plans.
Watch this space – QBE Re is keen to engage with this global hard market.
It was refreshing – have a listen.

May 12, 2020 • 24min
Ep 23 Julian Enoizi of Pool Re: Time to become peril-agnostic on non-damage BI?
We live in incredibly uncertain times and its at times like this that we value clarity above all else.
My interviewee in this episode makes himself crystal clear.
Julian Enoizi is the CEO of the UK’s government backed terrorism insurance mutual Pool Re.
Born hastily as a response to the successful mainland UK bombing campaign of the IRA 27 years ago, it has since evolved into a far more sophisticated entity managing a substantial surplus, opening a commercial relationship with global reinsurers and liaising with similar global terror pools and mechanisms around the world.
In recent years it has immeasurably improved its modelling and underwriting capabilities and also developed new covers in the form of non-damage business interruption.
Julian has in the past made no secret about wanting to broaden the scope of Pool Re to new perils such as cyber and made it clear he would have preferred UK flood to also have come under his remit.
In this chat he sets out his vision clearly and succinctly. I commend the next 20 minutes to you

9 snips
May 5, 2020 • 34min
Ep 22 Casualty, Capital and Covid with Jason Howard CEO of Beach
In this discussion, Jason Howard, CEO of Beach & Associates and a seasoned leader known for his candid views, shares his insights on the casualty market's challenges amid COVID-19. He dives into the crucial nature of June renewals and the need for innovative insurance solutions to adapt to crises. Jason discusses the evolving landscape due to major broker consolidations and emphasizes the importance of reform at Lloyd's. With his straightforward approach, he provides a fresh perspective on risk management and the future of independent distribution in insurance.

Apr 30, 2020 • 45min
Ep 21 Covid-19's reinsurance impact with Andrew Newman and Printhan Sothinathan of Willis Re
In this wide-ranging debate we cover the the economic, asset-side, risk-side, pricing dynamics and psychological effects of Covid-19 on the reinsurance market, guided by Willis Re's recent report.
Andrew Newman, President, and Printhan Sothinathan, Co-Head of Global Analytics, at
Willis Re are two very smart, very senior and very engaging figures.
The report is the most comprehensive and far-sighted produced by any market participant to date and if you like this podcast (which I think you will) I recommend you take time to read its 70 pages for a rounder experience:
https://www.willistowerswatson.com/en-GB/Insights/2020/04/covid-19-willis-re-impact-report

Apr 28, 2020 • 42min
Special Episode: Biba, the LMG and Liiba respond to Covid-19
The second in our series of special Covid 19 episodes brings together a trio of trade body Chief Executives: Steve White of the British Insurance Brokers Association (Biba), Clare Lebecq of the London Market Group (LMG) and Christopher Croft of the London and International Insurance Brokers Association (Liiba).
These heavyweight trade body leaders debated the UK insurance industry’s Public relations performance, its relationship with regulators and the UK and international body politic, the insurability of pandemics and even Brexit, whose negotiations are approaching a crunch point behind the scenes.
It is a lively and unusually frank discussion and shows the huge range of work that your trade bodies are getting up to at this difficult time.
This second SRG Voice of Insurance Covid-19 special episode comes highly recommended.
Here are links to the original news stories mentioned in the introduction:
https://insuranceinsider.com/articles/132927/bill-to-mandate-future-bi-coveage-proposed-in-congress
https://www.theinsurer.com/news/canadian-dentists-provide-aviva-pain-over-covid-19-claims/8044.article
https://www.postonline.co.uk/commercial/7528686/nightlife-broker-seeks-legal-advice-after-qbe-rejects-clients-covid-19-claims
https://www.theinsurer.com/news/industry-heavyweights-gather-behind-pool-re-as-potential-uk-pandemic-solution/8130.article
https://insuranceinsider.com/articles/132906/aon-execs-take-50-salary-cut-with-broader-staff-also-set-for-curbs
https://www.postonline.co.uk/claims/7529391/admiral-commits-ps110m-towards-refunds-for-motor-customers
https://www.postonline.co.uk/commercial/7530426/rsa-faces-group-action-over-disputed-cottagesure-bi-wording
https://insuranceinsider.com/articles/132698/reinsurers-on-notice-for-c-400mn-c-800mn-aviva-loss
https://insuranceinsider.com/articles/132865/neal-only-government-has-wherewithal-to-shoulder-covid-19-bi-costs

Apr 22, 2020 • 40min
Ep 19 Bermuda briefing with Chris Bonard and John Turner of Ed Broking
This episode is all about the state of play in Bermuda and what is happening on the island.
Two weeks ago I had a Zoom call with Chris Bonard, CEO and John Turner, Chairman of Ed Broking Bermuda.
As independent intermediaries looking to capitalise on what the island’s insurance and reinsurance markets have to offer, their view is really interesting.
Each decade has seen a relative USP that Bermuda has been able to bring to the global insurance market.
In the seventies it was captives and in the eighties it was excess casualty.
In the 90s and noughties it was property cat and in the 20-teens it was ILS and alternative capital.
After the erosion of many of Bermuda’s offshore tax advantages I wanted to find out where the growth is most likely to come from on the island in the twenties.
Chris and John’s answers will probably surprise you.
As well as getting to grips with Bermuda’s likely future role in the global insurance sector, we inevitably looked at initial reactions to and likely long-term consequences of the Covid-19 crisis and went deep into the role that Bermuda is playing in the hardening global insurance and reinsurance markets.
Enjoy the listen!

Apr 15, 2020 • 49min
Special Episode: Covid-19 update with Brendan McManus, Peter Blanc and Warren Downey in association with Specialist Risk Group
How is the UK insurance industry really responding to the Covid-19 crisis?
The Voice of Insurance teamed up with Specialist Risk Group (SRG) and brought together three hugely experienced broking CEOs to find out.
Brendan McManus of PIB, Peter Blanc of Aston Lark and Warren Downey of SRG have traded through many crises in their careers, but probably nothing quite like this.
What's working? What's not? Who's showing their true colours, good or bad?
In this essential debate, the trio rated the sector’s own operational response to the crisis and discussed the UK insurance industry leadership’s public relations performance, political risks and whether pandemics are insurable.
They didn't hold back.
They also assessed the performance and financial strength of insurance carriers, the resilience of intermediaries exposed to premium finance credit risk and how the hit to the capital markets might affect debt and consequently the world of Broker M&A.
There was plenty of insight and no small amount of disagreement. You must listen to this now.
Many thanks to Specialist Risk Group (SRG) for making this happen
Links to news articles mentioned:
https://insuranceinsider.com/articles/132609/neal-covid-19-industry-loss-has-potential-magnitude-of-him
https://www.theinsurer.com/news/seven-senators-caution-trump-against-retroactive-bi-proposals/7987.article
https://www.theinsurer.com/news/qbe-to-raise-a13bn-for-coronavirus-buffer/7997.article
https://insuranceinsider.com/articles/132599/california-regulator-orders-insurers-to-return-premiums
https://insuranceinsider.com/articles/132608/hiscox-insureds-plan-legal-action-over-covid-19-bi-claims
https://www.theinsurer.com/news/abi-responds-to-criticism-with-covid-19-charity-fund/7986.article

Apr 9, 2020 • 51min
Ep 17 P&I primer with Dorothea Ioannou of The American Club
As a journalist one of the best things about my job is being allowed into the far flung and most fascinating corners of our industry to find out how things work.
Protection and Indemnity - P&I - is exactly one of those places.
And it would be easy to ignore were it not the source of so many of the biggest insurance stories of the past decade.
For example a mega claim like the Costa Concordia was a P&I event that captured the attention of the whole world over many months.
But most of us know almost nothing about this ultra specialist part of the insurance world and the 13 global marine liability mutuals that inhabit it.
In fact we are actually more ignorant - because most of what we think we know about P&I is probably wrong.
So that’s why I decided to record this episode with Dorothea Ioannou who is the Chief Commercial officer of the American Club.
If you don’t know Dorothea she is extremely well regarded and a strong character and I had a great time talking to her.
As well as mythbusting much of what the non marine world thinks it knows about P&I, we discuss the ongoing impact of Covid-19 and other major trends affecting the marine sector and the wider insurance world.


