Manage Smarter

Carter Cast is a business professor at Northwestern University and the author of the award-winning book, The Right (and Wrong) Stuff: How Brilliant Careers are Made - and Unmade.  Business Insider  called it "one of 17 must-read books for 2018." Also a venture partner at Pritzker Group Venture Capital, Cast has played pivotal roles are some of the most iconic consumer brands including Walmart.com, PepsiCo and Frito-Lay. In this episode, Audrey, Lee and Carter discuss:Why good people sometime sabotage their own career.The need for self-awareness.Getting in the habit of asking for feedback, and how that helps you.How to co-exist and compete with a disruptive, large company such as Amazon. Key Takeaways:How ego can lead to a career reboot.How adaptation to your company can increase collaboration.What you don't know can hurt you, identify your weak skills.What helped you succeed in the past may not help you in your current role.  "They start to think they have the answers and stop listening to the people who actually have the answers." - Carter CastJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.Connect with Carter Cast:Email:  ccast@pritzkergroup.com Connect with the hosts of Manage Smarter:Website: ManageSmarter.comTwitter: @ManageSmartPodLinkedIn: Audrey StrongLinkedIn: C. Lee Smith Connect with SalesFuel: Website: http://salesfuel.com/Twitter: @SalesFuelFacebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Jessica Ogilvie, Ph.D. is an Assistant Professor of Marketing at Marquette University and a researcher on topics including strategic issues related to front line management, sales, and service. She was recently awarded the 2018 Excellence in Research Award by the American Marketing Assn's Sales Special Interest Group. In episode 29, we discuss tips for recruiting on college campuses, the differences between what Gen Z and Millennials are looking for, and how to keep young talent from job hopping. Learn more about your ad choices. Visit megaphone.fm/adchoices

Dr. Christine Porath is an Associate Professor and Researcher at the McDonough School of Business at Georgetown University and an expert in workplace incivility, its costs and remedies. She is author of Mastering Civility: A Manifesto for the Workplace and co-author of The Cost of Bad Behavior. In episode 28, we discuss her research on the decline of civility, how it affects productivity and what managers can do about it. Learn more about your ad choices. Visit megaphone.fm/adchoices

Dr. White has developed a unique way for organizations to motivate employees that leads to increased job satisfaction, higher employee performance, and enhanced levels of trust. Dr. Paul White is a psychologist, author, speaker, and consultant who makes work relationships work. His latest book is The Vibrant Workplace: Overcoming the Obstacles to Building a Culture of Appreciation.  His online assessment tool, Motivating by Appreciation Inventory, has been taken by over 120,000 employees and their Appreciation at Work training resources have been used by numerous corporations, colleges and universities, medical facilities, schools, non-profit organizations, and government agencies, and is used in over 25 countries.   In this episode, Audrey, Lee and Paul discuss: Why managers struggle seeing the personhood in their employees The difference between recognition and appreciationHow much should be budgetedHow should managers best show their appreciation and how oftenThe five languages of appreciation   Tweetable: "It matters more how you show the appreciation, rather than how much you show it." — @drpaulwhite on @ManageSmartPod      Connect with Dr. Paul White: Twitter:  @drpaulwhite @appreciationat Facebook:  Dr. Paul White, Appreciation at Work Website:  www.appreciationatwork.com LinkedIn: Dr. Paul White, Appreciation at Work     Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: C. Lee Smith     Connect with SalesFuel: Website: http://salesfuel.com/ Twitter:@SalesFuel Facebook: https://www.facebook.com/salesfuel/    Show notes by podcastologist: Jessie Taylor  Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.   Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Mark Minard is the founder/CEO of Dreamshine, an agency in Ohio serving individuals with special needs. From jail at age 17, to CEO at age 26,  Minard, has grown his company to a multi-million enterprise over the past 11 years. He is also the host of the podcast Elevating Business. In episode 26, we discuss the importance of knowing that everyone goes through fear and doubt, and it can be overcome; the importance of belief and culture; and that people can be leaders from any position in the company. Learn more about your ad choices. Visit megaphone.fm/adchoices

Mary Gardner is The Charisma Coach. She has been a corporate trainer for Goldman Sachs, a CBS Sports Radio personality, columnist for the Orlando Business Journal, and has created PR campaigns for TJ Maxx, Johnson & Johnson, Fuji Film among others. She's also the founder of the Inspirational Speakers Academy and turns idiosyncrasies into assets for her speaking clients.  In this episode, Audrey, Lee and Mary discuss:What makes a good coachWorking with millennialsHow to be a good story tellerHow to work with big egos Key Takeaways:Make everyone feel as if they have contributed to the teamTelling stories helps hit all the emotionsEverybody on your team should have a different skillTeam building is very important People justify on logic but they buy off of emotion. " - Mary GardnerJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.Connect with Mary Gardner:Twitter:  @marygardnerFacebook: https://www.facebook.com/marykgardnerWebsite:  www.marygardner.com www.inspirationalspeakersacademy.com  Connect with the hosts of Manage Smarter:Website: ManageSmarter.comTwitter: @ManageSmartPodLinkedIn: Audrey StrongLinkedIn: C. Lee SmithConnect with SalesFuel:Website: http://salesfuel.com/Twitter: @SalesFuelFacebook: https://www.facebook.com/salesfuel/ Show Notes by Podcastologist: Britnie Leverett Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Heather Monahan, one of our most popular guests from our first 20 episodes, is back to share more tips on building confidence from her new book Confidence Creator. Heather is the CEO of her own company Boss In Heels. She was recognized as a Glass Ceiling Award winner as one of the Most Influential Women in radio in 2017. Heather was recently named the Brand Ambassador for Perry Ellis International’s female brand Rafaella.  Previously, she was the Chief Revenue Officer for Beasley Communications. Learn more about your ad choices. Visit megaphone.fm/adchoices

Episode 23 features our first-ever repeat guest! As a world-renowned expert and consultant on professional development, Jeffrey Gitomer's client list includes: Coca-Cola, Caterpillar, BMW, Verizon, MacGregor Golf, Hilton, IBM, Time Warner, BlueCross BlueShield, and hundreds of others. In this episode, we discuss the current U.S. economy and how to make the most of it, how to prepare now for when the economy is not strong and Jeffrey's recommendations for protecting and increasing your profit. Learn more about your ad choices. Visit megaphone.fm/adchoices

Jon Zellner is Executive Vice President of Programming Operations for iHeartMedia, overseeing national programming, sales integration, operations, and communication to 860 radio stations in 158 markets serving 271 million monthly listeners. Before joining iHeartMedia, Jon was SVP of Programming for Sirius XM overseeing 100+ channels. In episode 22, we discuss managing in large corporate environments, managing remote employees and the constant need for reinvention. Learn more about your ad choices. Visit megaphone.fm/adchoices

Doug Ulman is the President & Chief Executive Officer of Pelotonia, which began in 2008 as a bike ride in Columbus, Ohio to raise funds for innovative cancer research at the Ohio State University Comprehensive Cancer Center. In just 9 years, the nonprofit has raised $157 million with 100% of donations going to cancer research. In this episode, we discuss the unique challenges/opportunities in managing volunteers, the obligation of empowerment and addressing failure with volunteers and contributors. Learn more about your ad choices. Visit megaphone.fm/adchoices