Manage Smarter

Lee Caraheris the best-selling author of two books about how to create positive, sustainable business cultures - titled The Boomerang Principle--Inspire Lifetime Loyalty from Your Employeesand Millennials & Management: The Essential Guide to Making it Work at Work.  She's also the CEO of Double Forte, a national PR/Communications agency headquartered in San Francisco and New York.She believes that leadership is communication and that everything you do -- as a person, a manager, a brand - speaks for you. And she's on a mission to help people and companies lead through communication. In this episode, Audrey, Lee (our co-host) and Lee (our guest expert) discuss: ·           How your career can suffer from poor communication·           What % of companies undercommunicate·          Creating value in your communications·           Managing to hold teams accountable for information they receive·          Managing how you talk to millennial workers "It is impossible to overcommunicate. One and done is never enough." – Lee Caraher  Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Lee Caraher Website:  www.leecaraher.comwww.double-forte.comLinkedIn: https://www.linkedin.com/in/leecaraher/ Facebook: https://www.facebook.com/LeeCaraher1/ Instagram: https://www.instagram.com/leecaraher/ Connect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Meg Manke, COO of Rose Group International and co-author of iX Leadership: Create High Five Cultures and Guide Transformation. Corporate success is hampered by the failure to create an Internal Experience (iX) that keeps the best people.  In this episode, Audrey, Lee and Meg discuss: ·           IX Leadership: Internal Experience transformations·           How internal culture can equal leadership failure·           The axis to assess culture types & work preferences·           Implementing clarity and accountability with the “Mad Hatter” Principle "Some industries are actually structured more with specific culture types, manufacturing for examples has a lot of stabilizers." – Meg Manke  Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Meg Manke  Websites:  www.ixleadership.com; www.rosegroupintl.comTwitter:https://twitter.com/@meg_mankeLinkedIn: https://www.linkedin.com/in/megmanke/ Facebook: https://www.facebook.com/meg.manke      Book: https://www.amazon.com/iX-Leadership-High-Five-Cultures-Transformation/dp/1726230236/      Personality Quiz: https://www.riddle.com/showcase/177977/personality Connect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong ·         LinkedIn: C. Lee Smith   Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Anthony Iannarino is an international speaker, bestselling author, sales leader, and entrepreneur. Author of “Eat Their Lunch--Winning Customers Away From Your Competition,”  "The Lost Art of Closing,"  and "The Only Sales Guide You'll Ever Need." He blogs regularly at thesalesblog.com and hosts his own podcast called In the Arena. In this episode, Audrey, Lee and Anthony discuss: ·           Managing to win new business away from competitors·           4 Levels of Value Creation·           How discovery with team members can help them find new routes to closing sales·           Managing teams who love changing it up to create more accountability and driving strategic outcomes "You can’t allow yourself to have systemic failures that go on for long periods of time without being addressed. You have to show up as a partner. " – Anthony Iannarino   Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Anthony Iannarino  Website:  https://thesalesblog.com/ Twitter:@iannarinoLinkedIn: https://www.linkedin.com/in/iannarino/ Facebook: https://www.facebook.com/thesalesblog/Podcast: https://thesalesblog.com/category/in_the_arena_podcast/  Connect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong ·         LinkedIn: C. Lee Smith   Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/   Learn more about your ad choices. Visit megaphone.fm/adchoices

Tina Greenbaum is a High-Performance Specialist, holistic psychotherapist, author, speaker and workshop leader. She is the creator of the program Mastery Under Pressure, an executive coaching program that teaches Olympic-level mindset skills for peak performance in high-stakes and high-stress environments. She is also part of the C-Suite Network as a network advisor. In this episode, Audrey, Lee and Tina discuss: ·           How to be aware of stress points in the moment without judgement·          Become a calmer manager to boost team performance·           Questions to ask about goal setting vs. stress levels·           Dealing with fear and negative self-talk "Okay so where am I feeling out of control? That’s my first line of defense so that’s my first question and second question I ask is where is this stress coming from? Am I putting it on myself? Or is it coming from the outside, from somewhere else, my manager, my boss….someone who is expecting things of me?" – Tina Greenbaum   Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Tina Greenbaum:  Website:  www.tinagreenbaum.comTwitter:@tinagreenbaumLinkedIn: https://www.linkedin.com/in/tinagreenbaum/ Facebook: https://www.facebook.com/tina.greenbaumMastery Under Pressure website and quiz: http://masteryunderpressure.net/  Connect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong ·         LinkedIn: C. Lee Smith   Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Scott Dikkers is the #1 New York Times bestselling author of "How To Write Funny" who founded theonion.com and The AV Club. He's also been named to TIME magazine's Top 50 "Cyber Elites" alongside Steve Jobs, Bill Gates and George Lucas. In this episode, Audrey, Lee and Scott discuss: ·         How workplace humor can be a danger area·         The 11 different kinds of jokes and literary devices ·         Consider difference between creatives and non-creatives spheres in the workplace·         How to inspire your team to big time engagement and loyalty "How do you know what’s going to be offensive to them? It IS a minefield." – Scott Dikkers   Join hosts Audrey Strong and C. Lee Smith every week as they dive into managers, leadership, business, sales, company culture, talent retention, hiring and more.  From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace. Connect with Scott Dikkers:  Instagram: @itsscottdikkers Facebook: https://www.facebook.com/itsscottdikkers/Twitter: @scottdikkersWebsites: scottdikkers.com  howtowritefunny.com Connect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/ ·         LinkedIn: C. Lee Smith   Learn more about your ad choices. Visit megaphone.fm/adchoices

Gerhard Gschwandtner is founder and publisher of Selling Power magazine, he owns the Sales 3.0 conference and he is the creator of the Peak Performance Mindset training program. In this episode, Audrey, Lee and Gerhard discuss: How he got meetings with Malcom Forbes and Donald TrumpWhat's the #1 problem/mistake managers and leaders makeThe Top 2 things you need to be successful in sales and negotiations3 Levels of Sales Mindset you MUST have to reach your A-Game  "What talent do we need in order to become a world class company? I think that customers have something all in common, they hate to buy. They don’t like to buy and make the wrong decision, so we really need to look at four sets of skills. Are they good with transactions? Relationships? Creating value? Trusted Advisor?" – Gerhard Gschwandtner Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Gerhard Gschwandtner:  ·         Twitter:  https://twitter.com/Gerhard20·         Facebook:  https://www.facebook.com/Selling-Power-188651577817129/·         Website: Www.sellingpower.com·         YouTube: Gerhard Gschwandtner·         LinkedIn: https://www.linkedin.com/in/gerhard20/  Connect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong ·         LinkedIn: C. Lee Smith   Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Christina Unrein is Founder of Possibility Lab and she is a Clarity & Happiness Coach for Achievement-Driven Leaders, Business Owners & Teams creating personal and business solutions that focus on mindset, happiness, and resiliency. In this episode, Audrey, Lee and Christina discuss: ·           The definition of happiness·           What warning signs mean an employee will never be happy in your organization·           Specific steps to change your mindset to be more fulfilled in work   "I focus on what I can control. So many people focus outside themselves and they’re ticked off about everything else. And I look at “What can I control?” How can I make what’s happening serve me?" – Christina Unrein  Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Christina Unrein:  Facebook:  PossibilityLabLinkedIn:  www.linkedin.com/in/christinaunreinWebsite: www.possibility-lab.comTwitter: https://twitter.com/possibility_lab Connect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong ·         LinkedIn: C. Lee Smith   Connect with SalesFuel:  Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/   Learn more about your ad choices. Visit megaphone.fm/adchoices

52 Manage Smarter through Crisis/Turnarounds For more than 25 years, the last 15 with his own firm Broadway Advisors, Tom Paccioretti has been a turnaround consultant and crisis manager helping financially troubled companies and their stakeholders. His more than fifty clients included Barneys New York, CalFruit Eagle, Trend Technologies, Z Gallerie and EZ Lube. He recently started a new career as the professor of entrepreneurship at Santa Monica College.  In this episode, Audrey, Lee and Tom discuss: ·           Managing up and down in crisis and turnaround situations·           Managing cash conversion cycles during crisis/turnaround scenarios·           Making senior leadership walk the customer experience for turnaround discovery  "When I look at the top management aspect of it, that this stress levels is going on, number one, go back and talk to your customers. Why are you still our customers? Why are you still here? Why are you not buying? " – Thomas Paccioretti  Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Thomas Paccioretti:   ·         Twitter:  @tpacciorettiSMC·         LinkedIn:  https://www.linkedin.com/in/tpaccioretti/  Connect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong ·         LinkedIn: C. Lee Smith   Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/   Learn more about your ad choices. Visit megaphone.fm/adchoices

Dr. Joey Faucette is the author of two #1 best-sellers, Faith Positive in a Negative World (with Mike Van Vranken) and Work Positive in a Negative World (Entrepreneur Press). He has written seven books and contributed to numerous others. He is the founder of Listen to Life, Too, a coaching company that develops leaders, engages employees, and transforms culture. In this episode, Audrey, Lee and Joey discuss: ·           Why positivity creates better productivity ·           Creating an environment where as you age, you can crave lifelong learning·           How changing work environments can lock workers into engagement and dream pursuit and fulfillment of goals·           Ideas for better worker appreciation/gratitude programs  "So if you're waiting for the perfect time to start your business, get a promotion to do whatever it is that is your inner dream that you're called to do, it's not going to happen. You got it. Today's the day to start and you figure it out as you go along. And so it's a matter of perseverance and endurance. " – Dr. Joey Faucette Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Joey Faucette:   ·         Twitter:  @DrJoey·         LinkedIn:  https://www.linkedin.com/in/dr-joey-faucette-7850a5b/·         Website: https://getpositive.today  Connect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong ·         LinkedIn: C. Lee Smith   Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Jeffrey Gitomer: Attitude is Everything!Jeffrey Gitomer is the author of The New York Times best seller The Little Gold Book of YES! Attitude - which has just been published a new edition. It has many new tips to help you find, build and keep a winning attitude. Jeffrey has also authored the NYT best sellers The Sales Bible, The Little Red Book of Selling and The Little Black Book of Connections. All of his books have been number one best sellers on Amazon.com and Jeffrey’s books have sold millions of copies worldwide. As a world-renowned expert and consultant on professional development, Jeffrey was elected by his peers to the National Speaker Association’s Speaker Hall of Fame in 2008. His clients include Coca-Cola, Caterpillar, BMW, Verizon, MacGregor Golf, Hilton, IBM, Time Warner, BlueCross BlueShield, and hundreds of others.   In this episode, Audrey, Lee, and Jeffrey discuss: Why attitude is critical to management and leadership Your attitude is viral Changing your attitude by changing what you think about Countering negative attitudes How do you wake up happy?   Key Takeaways: Get rid of the news. It is same crap everyday with different names Stop watching violent things You don't always have to say "yes" but just have a yes attitude Investing in yourself is the best investment you can make   "Get rid of the things you can't affect." - Jeffrey Gitomer "A dead battery can't jump start a dead battery." - Keith Harrell    Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Jeffrey Gitomer: Email: jeffrey@gitomer.com Twitter:  @gitomer Facebook: Jeffrey Gitomer LinkedIn: Jeffrey Gitomer   Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: C. Lee Smith   Connect with SalesFuel: Website: http://salesfuel.com/ Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices