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Ben Kaplan and TOP Thought Leader
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Aug 16, 2024 • 31min

EP 87: Pierre Dadd, Virtua - 'From Brands to Blockchains'

For this episode of TOP CMO, host Ben Kaplan speaks with Pierre Dadd, former CMO of Virtua (formerly Terra Virtua), a pioneering metaverse and digital collectibles platform. The episode explores the evolution of marketing in Web3, with a focus on the role of community engagement, the metaverse, and NFTs. Pierre shares insights from his experiences at major brands like LEGO and Disney, discussing how those lessons influence his approach to building immersive experiences in the metaverse. The conversation covers challenges in educating new audiences, adapting traditional marketing strategies, and navigating the fast-paced world of Web3 innovation.
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Aug 9, 2024 • 46min

EP 86: Linda Bethea, Danone - 'From Insight to Impact'

In this episode, Linda Bethea, the CMO of Danone North America, shares her journey and insights into leading marketing strategies for a diverse portfolio of food and beverage brands. From her experiences at Diageo with iconic brands like Captain Morgan to her current role at Danone, Linda discusses the importance of consumer insights, the challenges of differentiating products in crowded markets, and the evolving role of influencers in marketing. She also touches on the impact of health trends, like the rise of GLP-1 drugs, and how AI is reshaping the marketing landscape. Whether you're a marketer or just curious about the food and beverage industry, this episode offers valuable lessons on building brand relevance and driving growth.
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Aug 2, 2024 • 33min

EP 85: Shannon Duffy, Asana - 'AI, Events, and Authenticity'

In this episode of TOP CMO, host Jackson Carpenter sits down with Shannon Duffy, CMO of Asana, to explore the intersection of AI and marketing. With a rich background at Salesforce and Facebook, Shannon shares how Asana uses AI to boost productivity and creativity.Discover the secrets behind effective account-based marketing, aligning sales and marketing, and the power of data-driven storytelling. Shannon offers practical advice on event marketing, customer engagement, and the importance of authenticity in a marketer’s career.Don’t miss this insightful conversation packed with actionable tips from one of the industry's top leaders.
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Jul 26, 2024 • 40min

EP 84: Michelle Taite, Intuit Mailchimp - 'Revolutionizing Retention'

Join us on this episode of TOP CMO as guest host Jackson Carpenter dives deep into the world of email marketing with Michelle Taite, the Chief Marketing Officer of Intuit Mailchimp. With over 25 years of experience in marketing, design, and brand management, Michelle shares her insights on how AI is revolutionizing the marketing landscape. From her journey at Unilever to leading Intuit Mailchimp, Michelle discusses the importance of customer obsession, the power of email for retention, and how Intuit Mailchimp is leveraging AI to provide personalized marketing solutions. Tune in to learn about the latest trends in marketing, the challenges of marketing to marketers, and the innovative strategies Mailchimp uses to stay ahead of the curve.Key Takeaways: The role of AI in enhancing marketing efficiency and creativity. The significance of email marketing for customer retention. Insights into Michelle's approach to growing Intuit Mailchimp as a lifestyle brand. The balance between brand marketing and data-driven strategies.
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Jul 19, 2024 • 37min

EP 83: Larisa Summers, Convene - 'A Premium Approach'

In this episode of "TOP CMO," Ben Kaplan sits down with Larisa Summers, the former CMO of Convene, to explore the ever-evolving world of coworking and flexible office spaces. They tackle the challenge of distinguishing Convene from industry giants like WeWork by focusing on delivering a premium, hospitality-infused experience. Larisa shares her insights on the increasing demand for hybrid events and the shift towards high-quality, immersive in-person experiences post-pandemic. They also discuss the importance of fostering a customer-centric culture and leveraging data-driven storytelling to enhance client relationships. This episode offers a deep dive into effective marketing strategies in a rapidly changing work environment.
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Jul 12, 2024 • 43min

EP 82: Tracy Eiler, Alation - 'Marketing Meets Sales Success'

In this episode of TOP CMO, host Ben Kaplan interviews Tracy Eiler, former CMO of Alation. Tracy brings over 25 years of experience in the B2B enterprise technology sector and shares insights on the importance of marketing and sales alignment. She discusses how building a strong data culture within organizations can drive better decision-making and improve overall business performance. Tracy also highlights innovative strategies, such as using comic strips for internal communication, to engage and educate teams about data democratization. Tune in to learn how sales experience can enhance a marketer's effectiveness and the value of experimenting with new marketing tactics.
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Jul 5, 2024 • 27min

EP 81: Shashi Kiran, Fortanix - 'Strategies for Scale'

In this episode of the Top CMO podcast, host Ben Kaplan interviews Shashi Kiran, former CMO of Fortanix. Shashi shares his insights on maintaining a startup mindset amidst rapid market changes and the key traits successful marketers need. With over 20 years of experience in business and technology roles, Shashi discusses the challenges and adaptations required when transitioning from large companies like Cisco to smaller, well-funded startups. He delves into the importance of learning and adaptability, the benefits of predictability in marketing, and the strategic approach to scaling businesses. Tune in to learn how Shashi navigates the complexities of marketing in both large and small enterprises and his perspective on staying cutting-edge in a dynamic industry.
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Jun 28, 2024 • 35min

EP 80: Peter Mullen, Interactions - 'AI-Powered Customer Magic'

In this episode of TOP CMO, Ben Kaplan sits down with Peter Mullen, Chief Marketing Officer at Interactions, to explore the dynamic intersection of artificial intelligence and customer experience. As a seasoned leader in FinTech, CX SaaS, and ad tech, Peter brings a wealth of knowledge from his roles at Comcast, PayActive, and Netflix. They delve into the transformative impact of generative AI on marketing strategies and customer interactions, emphasizing the balance between AI-driven efficiency and authentic human connection. Discover how Interactions leverages AI to deliver seamless, white-glove customer experiences and learn practical insights for marketers navigating this rapidly evolving landscape. Tune in for a thought-provoking conversation on the future of AI in marketing and the importance of trust and authenticity in brand messaging.
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Jun 21, 2024 • 30min

EP 79: Kadian Langlais, Renfro Brands - 'Retro to Revolutionary'

In this episode of TOP CMO, host Ben Kaplan sits down with Kadian Langlais, Chief Marketing Officer of Renfro Brands, to explore the dynamic intersection of traditional and digital marketing within a legacy company. Renfro Brands, known for its innovative approach in the socks and legwear industry, has undergone a major rebranding and launched a new direct-to-consumer channel under Kadian's leadership.Join us as Kadian shares her insights on: The challenges and strategies involved in transforming a century-old manufacturing company into a modern, digitally-savvy brand. How leveraging consumer data has driven brand growth and enhanced customer engagement. The importance of maintaining brand equity while embracing digital transformation across multiple channels, including social media and e-commerce. The evolving consumer behavior towards value-driven purchases, especially in the current economic climate. The role of sustainability in modern marketing and Renfro's commitment to corporate social responsibility through Project Footprint.Kadian's unique background in digital retail consulting and e-commerce, combined with her practical experience as a fashion buyer, provides a holistic view of the marketing landscape. Whether you're a seasoned CMO or new to the direct-to-consumer game, this episode offers valuable lessons on adapting to the digital age while staying true to your brand's core values.
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Jun 19, 2024 • 38min

EP 78: Jenny Wall, VideoAmp - 'From Podcasts to Platforms'

In this episode of TOP CMO, special guest host Jackson Carpenter interviews Jenny Wall, the Chief Marketing Officer of VideoAmp. With over 30 years of experience in marketing, Jenny has led at renowned brands like HBO, Netflix, Hulu, and Nickelodeon. Now at VideoAmp, a leading tech company for advertisers, Jenny shares her expert insights on the evolving marketing landscape.Listen as Jenny discusses: Integrating brand and performance marketing. Advertising nuances on streaming services. Leveraging AI in modern marketing. Growing VideoAmp's brand with a lean team. Balancing product and marketing for customer retention.Packed with valuable advice for both seasoned marketers and aspiring CMOs, this episode offers a deep dive into the future of advertising and media.

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