

Ecommerce Coffee Break – The Ecom Marketing & Sales Podcast
Claus Lauter
If you sell online, run a DTC brand, or plan to launch an online store — we break down the sales and marketing strategies top ecommerce brands use to grow fast.If you’re asking yourself, “What do top online stores know that I don’t?” then this show is for you. You'll learn how successful ecommerce operators and marketers think, test, and scale — and get insider marketing and sales tactics to grow revenue faster. You'll discover what’s working in 2026 to sell on Amazon, Shopify, and beyond, with insights on apps, MarTech, DTC, B2B, social media, paid ads, AI, dropshipping, and more. We focus on the tools and techniques that actually move the needle. With 500+ free episodes, the Ecommerce Coffee Break is your practical, no-fluff podcast for staying ahead in e-commerce.🎧 Short episodes, ideal for listening on the go. New episodes every week. Trusted by 35,000+ online sellers and ecommerce operators. Subscribe now and become a smarter online seller today.
Episodes
Mentioned books

Sep 23, 2024 • 23min
Thriving in the AI Era: A Guide to Future-Proofing Your Career — Michael Walker | Why AI Gives Professionals a Competitive Edge, How AI Drives Creativity and Innovation, AI Examples Improving Ecommerce Productivity, Why You Need AI Agents (#341)
In this episode of the podcast, we explore practical tips for learning to work alongside AI, a crucial skill in today's rapidly evolving landscape. Joining me on the show today is Michael Walker, the Chief Marketing Officer at smythos.com.He shares insights on integrating AI into various workflows and enhancing productivity. Join us as we delve into strategies that empower professionals to thrive in an AI-driven environment.Topics discussed in this episode: Why AI is changing organizations by streamlining efficiency and increasing revenueHow AI frees up individuals to be more creative and innovativeWhat valuable skills are needed in an AI-driven world, including problem-solvingHow AI assistants can tackle complex business problems as a unified systemWhy learning AI assistant building is crucial for professionals in 2025What examples show AI agents improving productivity in ecommerceWhat the process looks like for implementing AI agents in businessHow embracing AI helps professionals harness its power advantageouslyLinks & ResourcesWebsite: https://smythos.com/LinkedIn: https://www.linkedin.com/in/michaelwalkerii/LinkedIn: https://www.linkedin.com/company/smythos/Get access to more free resources by visiting the show notes athttps://t.ly/lqUkWI'd love your feedback. Tap the the link to send me a text.______________________________________________________LOVE THE SHOW? HERE ARE THE NEXT STEPS!Follow the podcast to get every bonus episode. Tap follow now and don’t miss out! Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/ Support The Show On Patreon: https://www.patreon.com/EcommerceCoffeeBreak Partner with us: https://ecommercecoffeebreak.com/partner-with-us/

Sep 16, 2024 • 26min
Forget Marketing! How to Build a Brand Through Operational Excellence — Mo Afshar | Why Brands Prioritize Operations Over Marketing, Common Operational Mistakes eCommerce Businesses Make as They Scale, How AI is Revolutionizing eCommerce Operations (#340)
In this episode, we explore why modern eCommerce brands are focusing more on operational success than marketing. Joining the discussion is Mo Afshar, CEO and Co-founder of Pipe17com. Mo shares insights on how operational efficiency is key to scaling a business and maintaining customer satisfaction, as well as how automation and AI are transforming order operations for online merchants. Tune in to learn how to optimize your backend processes and keep your eCommerce business running smoothly.Topics discussed in this episode: Why brands prioritize operations over marketing in ecommerce How operational complexity increases with multi-channel selling What common operational mistakes ecommerce businesses make as they scale How AI is revolutionizing e-commerce operations and enhancing efficiency Why connecting disparate systems is crucial for streamlining e-commerce operations What types of clients benefit most from operational optimization solutions Why order-based pricing aligns with customer success in ecommerce operations How AI is changing consumer buying behavior and brand creation in ecommerce Why operations remain critical despite AI advancements in ecommerce Links & Resources Website: https://pipe17.com/ LinkedIn: https://linkedin.com/company/pipe17 X/Twitter: https://twitter.com/pipe17inc Tik Tok: https://www.tiktok.com/@pipe17official Get access to more free resources by visiting the show notes athttps://t.ly/BHc7a Recommended Next Episode #339: The Most Important Tool to Deliver a Quality Ecommerce Experience: Search On Your Store — Arv Natarajan → https://ecommercecoffeebreak.com/shopify-ai-search-discovery/ I'd love your feedback. Tap the the link to send me a text. ______________________________________________________LOVE THE SHOW? HERE ARE THE NEXT STEPS!Follow the podcast to get every bonus episode. Tap follow now and don’t miss out! Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/ Support The Show On Patreon: https://www.patreon.com/EcommerceCoffeeBreak Partner with us: https://ecommercecoffeebreak.com/partner-with-us/

Sep 10, 2024 • 25min
The Most Important Tool to Deliver a Quality Ecommerce Experience: Search On Your Store — Arv Natarajan | Why Search Quality is Key for Ecommerce, How Product Data Affects Search, What Businesses Gain from Advanced Search (#339)
In this podcast episode, we explore one of the most crucial tools for a successful eCommerce experience: your store’s search function. Joining us is Arv Natarajan, Director of Product at GroupBy Inc. Arv shares his insights on improving search capabilities to enhance customer satisfaction and conversion rates. We discuss data catalog quality, the role of AI in search engines, and how to optimize merchandising with analytics. Tune in to learn how to boost your online store's performance with smarter search tools!Topics discussed in this episode: Why improving search quality is crucial for ecommerce successHow product data quality impacts search performanceWhat advanced search capabilities like natural language processing can offerWhy analytics and understanding user search behavior is importantHow to balance AI-powered search with human curation and merchandisingWhat types of ecommerce businesses benefit most from advanced searchHow the search solution integrates with custom ecommerce themesWhat the future of AI-powered ecommerce search and product discovery might look likeLinks & ResourcesWebsite: https://www.groupbyinc.com/integrations/shopifyShopify App Store: https://apps.shopify.com/groupby-ai-search-discoveryLinkedIn: https://www.linkedin.com/in/arvnatarajan/X/Twitter: https://x.com/groupbyincGet access to more free resources by visiting the show notes athttps://t.ly/GECxQI'd love your feedback. Tap the the link to send me a text. ______________________________________________________LOVE THE SHOW? HERE ARE THE NEXT STEPS!Follow the podcast to get every bonus episode. Tap follow now and don’t miss out! Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/ Support The Show On Patreon: https://www.patreon.com/EcommerceCoffeeBreak Partner with us: https://ecommercecoffeebreak.com/partner-with-us/

Sep 5, 2024 • 15min
How Top Shopify Stores Optimize for More Sales: 4 Must-Know Conversion Principles — Claus Lauter | Why Conversion Optimization Matters for Ecommerce, The Four Key CRO Principles, Why Simplifying Content Boosts Conversions, How to Improve UX (#338)
In this podcast episode, I (your host, Claus Lauter) share the 4 Conversion Rate Optimization principles you need to know to optimize your store for more sales and revenue.Download your copy of the Conversion Rate Optimization Handbook. Instant download here: https://ecommercecoffeebreak.com/conversion-optimization-handbook/Topics discussed in this episode: Why conversion rate optimization is crucial for ecommerce businessesWhat cognitive load is and how simplifying your content can boost understanding and conversionsHow doubling conversion rates can potentially quadruple your business without additional marketing costsWhat the four key principles of conversion rate optimization are and their importanceHow minimizing visual load can improve user experience and conversionsWhy reducing motor load is essential for easier navigation and increased salesHow decreasing memory load can prevent users from getting lost on your websiteWhy providing the right information at the right moment is critical for conversionsLinks & Resources Website: https://ecommercecoffeebreak.comDownload: https://ecommercecoffeebreak.com/conversion-optimization-handbook/LinkedIn: https://www.linkedin.com/in/clauslauter/ Get access to more free resources by visiting the show notes athttps://t.ly/RaAgqI'd love your feedback. Tap the the link to send me a text.______________________________________________________LOVE THE SHOW? HERE ARE THE NEXT STEPS!Follow the podcast to get every bonus episode. Tap follow now and don’t miss out! Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/ Support The Show On Patreon: https://www.patreon.com/EcommerceCoffeeBreak Partner with us: https://ecommercecoffeebreak.com/partner-with-us/

Sep 4, 2024 • 32min
How to Drive Organic Traffic in an AI World — Mike Simmons | How Focused SEO Can Quickly Boost New Stores, How to Use Keywords In Product Titles, Why a Long-term SEO Approach Works Best, How to Optimize Category Pages with Keywords (#337)
In this podcast episode, we explore how to drive organic traffic in an AI-driven world. Joining us is Mike Simmons, the owner of Plugin Useful. Mike shares his journey from software engineer to successful entrepreneur, leading a health tech company to significant growth before focusing on empowering Shopify entrepreneurs. Mike dives into the essentials of SEO, offering practical tips and insights on optimizing your store for better organic reach. Discover how to leverage AI and SEO to boost your traffic and grow your online business. Topics discussed in this episode: How AI has impacted SEO and the need to focus on fundamental best practices Optimizing category pages with targeted keywords and informative content to drive organic traffic Strategies for product page optimization, including using primary keywords in titles Taking a long-term, compounding approach to SEO rather than expecting instant results Why perfection isn't required, but pages should aim to be the best for the target keyword How focused SEO work can lead to significant improvements even for stores starting from scratch Links & Resources Website: https://pluginuseful.com/ Shopify App Store: https://apps.shopify.com/plug-in-seo Get access to more free resources by visiting the show notes athttps://t.ly/hxO8l I'd love your feedback. Tap the the link to send me a text. ______________________________________________________LOVE THE SHOW? HERE ARE THE NEXT STEPS!Follow the podcast to get every bonus episode. Tap follow now and don’t miss out! Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/ Support The Show On Patreon: https://www.patreon.com/EcommerceCoffeeBreak Partner with us: https://ecommercecoffeebreak.com/partner-with-us/

Aug 28, 2024 • 23min
Shopify Sellers Beware! The 3 Email Strategies You REALLY Need — Sergey Sapelnyk | Importance of Mobile-friendly Emails for DTC Brands, Structuring Emails for Mobile Readability, Crafting Clear and Effective CTA's, Optimal Email Frequency (#336)
In this episode, we discuss how to boost your store’s revenue with effective email marketing strategies. Joining us is Sergey Sapelnyk, Co-owner of bedfordmarketing.co and founder of two successful eCommerce brands, Society Socks and Pearly Drinks. Sergey shares actionable tips on optimizing your email campaigns, improving mobile responsiveness, and increasing customer engagement. Whether you’re new to email marketing or looking to refine your strategy, this episode offers valuable insights to help grow your online business. Topics discussed in this episode: Why mobile responsiveness is crucial for email marketing success in DTC brands How to structure emails for optimal readability on mobile devices What common mistakes DTC brands make with their email marketing strategies How to create clear and effective call-to-actions (CTAs) in marketing emails Why the frequency of email sends should increase as your business grows What optimal email sending frequencies are for different business revenue levels How to effectively use pop-ups to build your email list without annoying customers Links & Resources Website: https://www.bedfordmarketing.co/ LinkedIn: https://www.linkedin.com/in/sergeysapelnyk/ X/Twitter: https://x.com/BallinFil Get access to more free resources by visiting the show notes athttps://t.ly/T4rjK I'd love your feedback. Tap the the link to send me a text.______________________________________________________LOVE THE SHOW? HERE ARE THE NEXT STEPS!Follow the podcast to get every bonus episode. Tap follow now and don’t miss out! Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/ Support The Show On Patreon: https://www.patreon.com/EcommerceCoffeeBreak Partner with us: https://ecommercecoffeebreak.com/partner-with-us/

Aug 27, 2024 • 36min
What Happens If You Automate Your Marketing? Watch This — Emily & Alan Braithwaite | How To Start with Email Automation, What Information to Collect When Building an Email List, What KPI's Measure Email Success, How A/B Testing Improves Emails (#335)
In this podcast episode, we discuss how to automate your marketing and take control of your online ecosystem. We explore the impact of automation on marketing efficiency. Our featured guests on the show are Emily and Alan Braithwaite from yellowtuxedo.co.uk Topics discussed in this episode: How to get started with email marketing automation for ecommerce beginners Why email marketing should be a higher priority in your overall marketing mix What information to collect when building your email list and why simplicity matters How integrating design tools like Canva with email platforms can streamline your workflow Why personalization is crucial in email marketing and how to achieve it effectively How AI is shaping the future of marketing automation and email campaigns Links & Resources Website: https://www.yellowtuxedo.co.uk/ Website MailerLite: https://www.mailerlite.com/a/coffeebreakpodcastYT LinkedIn: https://www.linkedin.com/company/yellowtuxedo/ Instagram: https://www.instagram.com/yellowtuxedo/ YouTube: https://www.youtube.com/@YellowTuxedo/ Get access to more free resources by visiting the show notes athttps://t.ly/KuBMX I'd love your feedback. Tap the the link to send me a text. ______________________________________________________LOVE THE SHOW? HERE ARE THE NEXT STEPS!Follow the podcast to get every bonus episode. Tap follow now and don’t miss out! Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/ Support The Show On Patreon: https://www.patreon.com/EcommerceCoffeeBreak Partner with us: https://ecommercecoffeebreak.com/partner-with-us/

Aug 21, 2024 • 28min
The Crazy New Way to Capture Emails — Adam Robinson | The Ideal Timing for Black Friday Email Campaigns, How to Warm Up New Subscribers Before Black Friday, How to Safely Integrate New Email Addresses into Your List, How to Prevent Duplicate Emails (#334)
In this episode, we explore email marketing strategies for e-commerce, focusing on Black Friday preparations. Our guest, Adam Robinson, CEO of retention.com, discusses the impact of Apple's privacy changes on Facebook ads and email remarketing. He explains how to overcome challenges like Klaviyo’s reduced cookie tracking window by using innovative methods to capture email addresses from website visitors. Adam also shares tips for warming up these new contacts to boost engagement and ensure a successful holiday sales season. Topics discussed in this episode: How intelligent tracking prevention cut email tracking from 2 years to 7 days What’s the ideal timeframe to start Black Friday email campaigns Why a personal brand via content marketing is crucial for SaaS growth How to warm up new email subscribers before Black Friday How Dr. Squatch generated $1 million in revenue using retention.com's services before Black Friday Why broad targeting ads might be more effective than hyper-niche targeting How to safely integrate new email addresses into existing email lists What retention.com does to avoid duplicating email addresses in your list Links & Resources Website: https://retention.com/ Shopify App: https://retention.com/support/integrate-with-shopify-integration-app/ LinkedIn: https://www.linkedin.com/in/retentionadam/ X/Twitter: https://twitter.com/RetentionAdam Get access to more free resources by visiting the show notes athttps://t.ly/PneSl I'd love your feedback. Tap the the link to send me a text. ______________________________________________________LOVE THE SHOW? HERE ARE THE NEXT STEPS!Follow the podcast to get every bonus episode. Tap follow now and don’t miss out! Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/ Support The Show On Patreon: https://www.patreon.com/EcommerceCoffeeBreak Partner with us: https://ecommercecoffeebreak.com/partner-with-us/

Aug 19, 2024 • 35min
Why Google Ads Are More Profitable Than You Think — Shri Kanase | Why Google Ads Beats Facebook for Ecommerce, How Testing, Profitability, Scaling Works, Misconceptions That Block Google Ads Growth, How to Fix Weak Google Ads Accounts (#333)
In this episode, we dive deep into strategies for mastering Google Ads for eCommerce stores. Our guest is Shri Kanase, founder of YoruMarketing.com and a Google Ads expert with over 7 years of experience. Shri shares insights on common misconceptions about Google Ads, the differences between shopping campaigns and performance max, and his systematic TPS (Testing, Profitability, Scaling) approach. He also provides valuable tips for preparing for Q4, optimizing ad accounts, and achieving scalable results. Whether you're new to Google Ads or looking to improve your existing campaigns, this episode offers actionable advice for eCommerce success. Topics discussed in this episode: Why Google Ads outperforms Facebook for ecommerce consistency How the TPS (Testing, Profitability, Scaling) approach works across industries What misconceptions limit Google Ads scalability How to audit and restructure struggling Google Ads accounts Why patience is key in Google Ads strategy What pricing options exist for Google Ads management Why consistent optimization schedules matter for Google Ads Links & Resources Website: https://yorumarketing.com/ LinkedIn: https://www.linkedin.com/in/shri-kanase/ TikTok: http://tiktok.com/@shri.kanase X/Twitter: https://x.com/EcomShri YouTube: https://www.youtube.com/channel/UCyQNz6Xg5FVXjvfOMj5Rj5g Get access to more free resources by visiting the show notes athttps://t.ly/sySxj I'd love your feedback. Tap the the link to send me a text. ______________________________________________________LOVE THE SHOW? HERE ARE THE NEXT STEPS!Follow the podcast to get every bonus episode. Tap follow now and don’t miss out! Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/ Support The Show On Patreon: https://www.patreon.com/EcommerceCoffeeBreak Partner with us: https://ecommercecoffeebreak.com/partner-with-us/

Aug 14, 2024 • 18min
Boost Revenue with These Proven Cross-Sell Tactics — Varun Kundra | How Personalization Drives Upsell Success, Why Cross-selling and Upselling Boost AOV, Why Post-purchase Offers Leverage the "Dopamine Kick", What are Entry Points for Upselling (#332)
In this episode, we dive into strategies for boosting your online store’s average order value (AOV) through effective cross-selling. Joining the conversation is Varun Kundra, Co-founder of AfterSell.com, a Shopify app used by over 20,000 brands for upselling and cross-selling. Varun shares insights on consumer psychology, personalization, and how merchants can seamlessly integrate third-party offers to maximize profits without additional effort. Topics discussed in this episode: Why cross-selling and upselling boost AOV in a high acquisition cost environment How personalization and relevance improve upsell and cross-sell success What entry points exist for upselling: in-cart, checkout, post-purchase Why post-purchase offers work due to the "dopamine kick" What "network offers" are and how they display third-party offers What revenue potential exists for merchants using network offers Links & Resources Website: https://www.aftersell.com/ Shopify App Store: https://apps.shopify.com/aftersell LinkedIn: https://www.linkedin.com/in/vk1/ X/Twitter: https://x.com/varkundra Get access to more free resources by visiting the show notes athttps://t.ly/VFUA- I'd love your feedback. Tap the the link to send me a text.______________________________________________________LOVE THE SHOW? HERE ARE THE NEXT STEPS!Follow the podcast to get every bonus episode. Tap follow now and don’t miss out! Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/ Support The Show On Patreon: https://www.patreon.com/EcommerceCoffeeBreak Partner with us: https://ecommercecoffeebreak.com/partner-with-us/


