Wild Business Growth

Shep Hyken, the Hall of Fame Keynote Speaker, Bestselling Author, and Chief Amazement Officer of Shepard Presentations, joins the show to share his journey from performing magic as a teenager at the Playboy Club to becoming the award-winning Customer Service and Experience Expert. Hear how magic influenced Shep's career, the difference between amazing and average customer service, how to reduce friction and be more convenient, creativity lessons Shep learned from Steve Martin and Carlos Santana, and his race to tackle the Rubik's Cube. Connect with Shep at Hyken.com and on social media at @ShepHyken and @Hyken

Lindsay Pedersen, the Founder of Ironclad Brand Strategy and Bestselling Author of Forging an Ironclad Brand, joins the show to share her journey from studying Psychology to advising top brands such as Starbucks, IMDb, and T-Mobile. Hear how Lindsay started working with such iconic brands, what makes an ironclad brand, how to find your uncommon denominator, why she doesn't have social media on her phone, and her secret talent when it comes to music. Connect with Lindsay at IroncladBrandStrategy.com and her book on Amazon and more

Robert Rose, the Founder and Chief Troublemaker of The Content Advisory and Chief Strategy Advisor of Content Marketing Institute, joins the show to share his journey from aspiring rockstar to marketing rockstar. Hear how to be a troublemaker to improve marketing performance, the most exciting trends in content marketing, the worst forms of marketing, why you should be bored more often, and the creativity lessons Robert learned from John Cleese. Connect with Robert at TCA.inc and RobertRose.net

Lisa Ascolese, The Inventress, joins the show to share her journey inventing and helping to invent several hundred products, beginning when she was a child. Hear what makes a good invention, where to come up with the best ideas, how to turn your idea into a business, how to increase your chances of getting on Shark Tank and QVC, and how Lisa built her client list to include Steve Harvey, Dionne Warwick, and Tyrese Gibson, plus connections with the Sharks from Shark Tank. Connect with Lisa at InventingAtoZ.com and Info@InventingAtoZ.com

Shooki Grasiani, the Co-Founder of South Beach Bubbles, joins the show to share his journey from growing up in Israel to getting families to play outside the old-fashioned way. Hear the aha moment that inspired Shooki to invent South Beach Bubbles, what makes them so different from other bubble companies, why eSports and technology can be viewed as an enemy, how to turn product reviews into product improvements, and the largest bubble he's ever seen. Connect with Shooki on LinkedIn and South Beach Bubbles at SouthBeachBubbles.com and on social media

Emily Hochman, the Founder and CEO of Wellory, joins the show to share her journey changing the health and wellness industry by setting you up with Certified Health Coaches and personalized nutrition plans. Hear how Emily came up with the idea for Wellory, how it works, what to look for in health coaches, how to handle being alone as an entrepreneur, and how her Art History major inspired her career. Connect with Emily and learn more at Wellory.com

Ryan Berman, the Founder of Courageous, Sock Problems, i.d.e.a., and Fishtank joins the show to share his journey from Chief Creative Officer to Bestselling Author of Return on Courage. Hear why courage is so important for business, how to be more courageous, how to become fluent in metaphor, Ryan's campaigns for the MLB and U.S. Ski and Snowboard, and lessons from the 3 years he spent shadowing astronauts, Navy SEALs, business executives, and more. Connect with Ryan at RyanBerman.com, CourageBrands.com, and his book on Amazon and Audible

Carrie Reagh of Social Mint and Patric Fransko of Eye Magnet Management join the show for a special Cleveland agency roundtable edition to share how they started their agencies out of Chagrin Falls, Ohio. Hear what's surprised them about entrepreneurship, their favorite client projects, what they're most excited about in the marketing world, why the morning is best for creativity, and the best restaurants in Cleveland. Connect with Carrie at SocialMintContent.com and Patric on social media at @PatricFransko and @EyeMagnetMgt

Howard Shear, the Owner of Lakeside Laundry Equipment and A.L.L. Laundry Service, joins the show to share his journey leading his 2nd and 3rd-generation family business. Hear how Howard was introduced to the laundry business, how technology has changed the industry, how to run a successful family business, how to start a conversation with anyone, and life lessons from Howard's father Leon, a Holocaust survivor. Connect with Howard at Howard@ALLLaundryService.com, on Facebook, and at 216-475-2040, ext. 103

Sue B. Zimmerman, The Instagram Expert, Speaker, and Entrepreneur joins the show to share her journey from starting offline crafting businesses to becoming @TheInstagramExpert. Hear the top ways to grow your brand on Instagram, why Instagram is like a village, what features you should focus on, the creative inspiration that comes from clothing stores, and why you should always keep markers or colored pencils nearby. Connect with Sue B. on Instagram at @TheInstagramExpert, @SueBZimmerman, @SBZTeam, and at SueBZimmerman.com/Guide