Becker's CFO + Revenue Cycle Podcast

In this episode, Kevin Isaacs, President and Founder of Tribunus Health, discusses why payer contracting is often neglected and how CFOs can treat contracts as strategic financial assets rather than static agreements. He shares practical strategies for improving reimbursement, strengthening negotiation discipline, and aligning finance and revenue cycle teams to capture the full value of payer contracts.This episode is sponsored by Tribunus Health.

In this episode, Seth Pfaltzgraff, Healthcare Client Partner at Macedon Technologies, and Alex Ginsberg, CEO of Provider Resources, discuss how the No Surprises Act arbitration ecosystem has matured over five years and what stakeholders have learned about managing dispute volume and collaboration. They also explore the growing role of technology, operational discipline, and upcoming regulatory changes shaping the future of the process.This episode is sponsored by Macedon Technologies.

In this episode, Scott Hawig, Executive Vice President and CFO of BJC Health, shares how the $12 billion, 24 hospital system is strengthening access across the Midwest following its rebrand and merger with St. Luke's Health System. He discusses rising demand, aging populations, virtual care innovation, and the evolving CFO role as a strategic operator driving growth, research, and long term sustainability.

In this episode, Melinda Hancock, CFO of Sentara Health, shares how the system is uniting care delivery and health plan operations to improve patient experiences. She discusses redesigning processes, enhancing financial leadership, and leveraging technology to make care more seamless, affordable, and accessible.

In this episode, Jim Molloy, Executive Vice President, CFO and Treasurer of Ochsner Health, shares how fresh perspective, disciplined integration, and a focus on access and experience are shaping his 2026 strategy. He discusses navigating government reimbursement pressures, driving efficiency as smart growth, and why optimism and urgency are essential mindsets for today’s health care CFOs.

In this episode, Amy Assenmacher, RN, Senior Vice President of Revenue Cycle at Corewell Health, discusses margin pressure, payer challenges, and rising self pay trends, and shares how front end excellence, automation, analytics, and resilient leadership can transform the revenue cycle into a strategic driver of financial stability and patient experience.

Jonathan Ma, CFO of Sutter Health and former healthcare investment banker, outlines how finance, people and digital strategy intersect. He discusses navigating Medicare and Medi-Cal uncertainty. He talks about growth to expand access across California and the role of AI and partnerships to automate workflows.

In this episode, Sophia G. Holder, Executive Vice President and Chief Financial Officer at Children's Hospital of Philadelphia, joins the podcast to discuss workforce optimization and the need to modernize operating models across healthcare organizations. She shares how aligning strategy, finance, and operations is essential to making growth sustainable while continuing to support high-quality pediatric care.

In this episode, Debra Jaeger, SVP and Chief Revenue Officer at Mount Sinai, shares how she is unifying fragmented revenue operations, improving cash collections and denials, and leveraging AI, predictive analytics, and workforce development to modernize the revenue cycle and enhance the patient financial experience.

In this episode, Kyle Glass, Regional Chief Financial Officer and Senior Vice President at UChicago Medicine AdventHealth, discusses how the academic community hospital partnership is growing oncology, neuroscience, and orthopedic services while improving patient access and navigation. He also shares perspectives on competition in a crowded market, consolidation pressures, and how AI and technology are shaping the future of access and the revenue cycle.